Hi, I’m
Spencer Sullivan
Torrance,CA
Summary
Meticulous, task-driven Executive Assistant and Social Media Marketing Manager with 7+ years of administrative experience in managing client-centric office operations. Equipped with exceptional ability to facilitate all aspects of internal and external communications, support the day-to-day administrative, financial, and operational functions by working collaboratively with C-level executives. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and boost efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
years of professional experience
Work History
Premier Workspaces
Lead Administrative Assistant
08.2021 - 12.2022
Job overview
- Assist over 80 companies in answering phones, emails, and providing customer service upon client arrival
- Dedicated and result driven Lead Administrative Assistant with proven ability to establish rapport with clients
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Assisted development and implementation of new administrative procedures.
- Conducted proposal presentations to potential new key accounts & clients
- Assisted in preparing marketing decks/presentations as needed
- Execute various administrative tasks, including scheduling, expense reports and billing
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
DNL Public Relations
PR Specialist
12.2020 - 12.2022
Job overview
- Contributed to marketing strategy by leveraging social media to identify and acquire customers
- Maintained online relations with customers by organizing and developing specific customer-relations programs
- Generate, edit, publish and share engaging content daily (e.g., original text, photos, videos and news)
- Perform research on current benchmark trends and audience preferences
- Analyzing company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
- Developed and managed relationships with key clients and partners to drive growth.
- Developed effective improvement plans in alignment with goals and specifications.
Exer Urgent Care
Lead Scheduling Coordinator
12.2020 - 04.2021
Job overview
- Developed and maintained enterprise-wide master schedule to promote organizational efficiency.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Created detailed calendars for staff members to support deadline management and milestone achievement.
FirstSteps for Kids
Behavioral Technician
10.2019 - 05.2020
Job overview
- Provided ABA therapy to children who were diagnosed with autism
- Providing therapy to children to increase their skills and decrease their behaviors
- Worked alongside the Program manager and families to come up with the best treatment plan
- Duties consisted of scheduling, data entry, filing, executing and presenting weekly meetings, and handling most situations with great judgment and discretion.
- Prepared and submitted daily [Type] reports to management.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
High Road Developmental Services
Executive Assistant to CEO
11.2013 - 08.2016
Job overview
- Worked directly for CEO in office
- Duties consisted of filing, writing/drafting emails, phone calls, attending meetings, payroll, booking travel, conducting presentations and expense reports
- Assisted CEO of company and provided direct support to program coordinator and management staff in administration office.
- Screened personal and business calls and directed to appropriate party.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Education
Saint Mary’s College of CAMoraga, CA
Bachelor of Science from Sociology, Communications
12.2022
Skills
- Communication
- Organization
- Client rapport
- Problem-solving
- Time management
- Critical thinking
- Trilingual
- Entrepreneurial spirit
- Advanced proficiency
- Microsoft Office suite,
- Outlook, Airtable, Excel,
- PowerPoint, Word,
- Google docs, Asana, Slack & Kube
- Microsoft Office
- Google Drive Suite
- Data Analytics
- Common operating systems
- Project management
- Market Research
- Payroll and Benefits Administration
- Social Media Platforms
Timeline
Lead Administrative Assistant
Premier Workspaces
08.2021 - 12.2022
Lead Scheduling Coordinator
Exer Urgent Care
12.2020 - 04.2021
PR Specialist
DNL Public Relations
12.2020 - 12.2022
Behavioral Technician
FirstSteps for Kids
10.2019 - 05.2020
Executive Assistant to CEO
High Road Developmental Services
11.2013 - 08.2016
Saint Mary’s College of CA
Bachelor of Science from Sociology, Communications
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