Cyber Security
Spencer-Thomas Workman
Information Systems Technician/Systems Administrsator
Jacksonville,FL
Summary
Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
CANES System Administrator
US Navy
Gaeta , Italy
02.2020 - Current
- Configured, tested and maintained over 85 Classified and Unclassified Navy network servers to achieve 99,5% upkeep.
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Led over 15 sailors for server infrastructure development, quality assurance, staging and production systems.
- Resolved issues and escalated 250 Network Trouble tickets with knowledgeable support and quality service.
Network Operations Center Supervisor
US Navy
Manama, Bahrain
12.2017 - 02.2020
- Responsible for monitoring message traffic, Providing IP Services to afloat and ashore customers on IT21 networks in the 5th fleet AOR.
- Troubleshot over 72 hours with 28 units restoring/maintaining
NIPR/SIPR IP and Email services within the 5TH Fleet AOR. - Troubleshot exchange connection issue with 12 US Navy units that was causing extended delays in critical email and message traffic delivery affecting 6012 sailors and marines. These efforts led to the complete restoration and clearing backlog of over 5000 undelivered mail messages.
- Successfully completed over 25953 DISA Security Technical Implementation Guides (STIGS).
- Submitted over 45 trouble tickets with Our Program Of Record.
- Delivered network technology training to 19 junior sailor team members and end-users, enhancing knowledgebase and team productivity.
- Provided secure and reliable IP services to ships and embarked commands with Solarwinds, ENMS, Fleet Router, Premise
Router, Edge Router, Inner/Outer Security Screening Routers.
Education
Bachelor of Science - Cloud Computing
02.2020 - Current
High School Diploma -
08.2012 - 06.2013
Skills
Servers expertise
Interests
Additional Information
Knowledgeable of:
Active Directory
MS Outlook 2012-16
Exchange Management Console
DNS Servers
DISA STIGS
Solar Winds
Timeline
CANES System Administrator - US Navy
02.2020 - Current
Western Governors University - Bachelor of Science, Cloud Computing
02.2020 - Current
Network Operations Center Supervisor - US Navy
12.2017 - 02.2020
J.L MANN High - High School Diploma,
08.2012 - 06.2013
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