Summary
Overview
Work History
Education
Skills
Timeline
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Spencer thomson

LONG BEACH,CA

Summary

I’m a logistics specialist with a passion for streamlining operations and making things run smoother. I’ve worked in logistics and customer service, where I’ve learned the value of clear communication, teamwork, and staying cool under pressure. I’ve been focused on improving processes, building strong relationships with customers, and helping accounts hit their goals (and then some). Whether it’s assisting a customer with a complex issue or finding a more efficient way to get things done, I love solving problems and seeing results.

Overview

4
4
years of professional experience

Work History

Transcon Export Freight Agent

Expeditors International
Hawthorne, CA
06.2024 - Current
  • Provided excellent service to internal and external customers by arranging LTL/FTL shipments from LAX to various locations in the U.S.
  • Met KPI standards in accordance with company policy.
  • Adapted to adverse situations to meet tight deadlines, and deliver freight on time.
  • Managed several large accounts and made process improvements to streamline efficiency in setting up shipments.

Barista

Ding Tea
Irvine, CA
05.2023 - 10.2023
  • Collaborated with team members during busy shifts to meet demand.
  • Assisted in training new baristas on equipment and beverage preparation techniques.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Barista

Milk and Honey
Irvine, CA
05.2022 - 08.2022
  • Monitored inventory levels and restocked supplies as needed.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Kept up-to-date records of sales transactions using point-of-sale systems.

Esports Performance Coach

Irvine Valley College
Irvine, CA
10.2021 - 05.2022
  • Led all aspects of the Esports program, including, but not limited to, recruiting, tryouts, practices, competitions, athlete eligibility, sponsorship development, and player development.
  • Monitored athlete progress through regular evaluations and feedback sessions.
  • Planned strategies and selected optimal team lineups to execute game plans.

Education

Bachelor of Arts - Operations And Supply Chain Management

California State University, Fullerton
Fullerton, CA
05-2024

Skills

  • Shipment processing
  • Account management
  • Supply chain management
  • Inventory control
  • Process improvement
  • Time management
  • Team collaboration
  • Microsoft Office

Timeline

Transcon Export Freight Agent

Expeditors International
06.2024 - Current

Barista

Ding Tea
05.2023 - 10.2023

Barista

Milk and Honey
05.2022 - 08.2022

Esports Performance Coach

Irvine Valley College
10.2021 - 05.2022

Bachelor of Arts - Operations And Supply Chain Management

California State University, Fullerton
Spencer thomson