Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Spencer Tolleson

Murfreesboro,Tennessee

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 2+ years in landscaping and sales. Ready to leverage experience and drive to pursue new professional challenges.

Overview

17
17
years of professional experience

Work History

Sales Associate

Palmetto Moon
Murfreesboro, Tennessee
04.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Completed orders and organized product deliveries to meet customer timetables.

General Laborer

Elk River Training Center
Pelham, Tennessee
01.2016 - 04.2022
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
  • Performed general housekeeping and cleaning tasks.
  • Participated in safety seminars.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Maintained and repaired facilities, equipment and tools.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Handled supply and equipment inventories and distribution for workers.
  • Followed written instructions to construct various types of equipment.
  • Provided maintenance for construction equipment.
  • Solved and identified any complex issues that impacted management.
  • Helped with construction of hospitals, schools, and commercial office buildings.
  • Expanded revenue by effectively prioritizing jobs and processing work orders.
  • Led inventory processes to minimize project lags.

Owner/Operator

Mow Time
Murfreesboro, United States
03.2020 - 03.2022
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Engaged with 13+ clients regularly through phone call and oral correspondence to present newest offerings, respond to questions and collect payments.
  • Used well-honed negotiation skills to garner cost-effective pricing for landscaping services.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Employed prompt decision-making and in-depth research to resolve issues.

General Laborer

Davis General Labor
Fayetteville, TN
01.2015 - 01.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Repaired farm tillers, tractors and trucks to maintain proper working order.
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Cleared away animal waste by hosing out operational areas.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Tended to crops such as fruit trees, vegetable plants, medicinal plants and herbs.
  • Watered plants during growing seasons and closely monitored crops for growth progress or issues.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Identified weeds, pests and plants to determine application and selection of fertilizers and pesticides.
  • Monitored inventories of animal feed, planting supplies and farm tools to maintain smooth farm operations.
  • Administered feed supplements to cows and other livestock.
  • Removed rocks and prepared soil for planting.
  • Planted ground crops between rows of trees and bushes to control weeds and soil temperatures.

Landscaper

Davis Landscaping
Fayetteville, TN
01.2015 - 01.2019
  • Maintained grounds by trimming, weeding and general clean-up.
  • Performed planting, watering, mulching and edging of lawns.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Handled hedge, bush and shrub trimming.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Maintained routine landscaping schedules to boost lawn health.
  • Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Installed and maintained landscapes at homes, offices and parks.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Installed stonework according to landscape design plan and client specifications.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Rearranged planting beds and flower gardens seasonally.
  • Inspected machinery to spot damage and note needed maintenance repairs.
  • Enhanced visibility and improved tree and bush shape through intentional pruning.
  • Cultivated soil and added fertilizer, compost and amendments.
  • Developed lasting customer relationships and grew network over time.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Worked with customers to develop designer landscaping plans for various budgets.
  • Assisted with weekly project planning and crew scheduling.
  • Opened containers with steel cutters, claw hammers and other hand tools.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.

Education

No Degree - Business Administration

Middle Tennessee State University
Murfreesboro, TN

High School Diploma -

Oakland High School
Murfreesboro, TN
05.2021

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Teambuilding
  • Decision-Making
  • MS Office
  • Flexible and Adaptable
  • Maintenance and Repair
  • Data Entry
  • Critical Thinking

Timeline

Sales Associate

Palmetto Moon
04.2022 - 08.2022

Owner/Operator

Mow Time
03.2020 - 03.2022

General Laborer

Elk River Training Center
01.2016 - 04.2022

General Laborer

Davis General Labor
01.2015 - 01.2019

Landscaper

Davis Landscaping
01.2015 - 01.2019

No Degree - Business Administration

Middle Tennessee State University

High School Diploma -

Oakland High School

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Spencer Tolleson