Spencer Vasquez
Quincy,IL
Summary
Dynamic and results-oriented professional with extensive experience in support and service roles, notably as a Personal Assistant at IDHS. Demonstrated excellence in time management and customer service, enhancing operational efficiency and client satisfaction. Skilled in multitasking and a dedicated team player, consistently achieving positive outcomes in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Personal Assistant
IDHS
- Oversaw personal and professional calendars and coordinated medical appointments for future events.
- Aided in personal tasks such as scheduling hospital appointments or running errands when needed.
- Aided in daily tasks such as shopping, cooking, and cooking.
- Administered and organized medication when needed.
BOH Team Member
Panda Express
10.2024 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Achieved consistent positive feedback from customers regarding meal quality and presentation standards.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
Custodian
Chaddock
07.2024 - 10.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Supported event setup and tear-down, contributing to successful school functions.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
Environmental Services Housekeeper
Blessing Hospital
09.2022 - 02.2024
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Receptionist
John Wood Community College
12.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Associate Of Business Administration - Business
John Wood Community College
Quincy, IL06.2019
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Strong problem solver
- Attention to detail
- Dedicated team player
- Appointment scheduling
- Discretion and confidentiality
- Customer needs assessment
Timeline
BOH Team Member
Panda Express
10.2024 - Current
Custodian
Chaddock
07.2024 - 10.2024
Environmental Services Housekeeper
Blessing Hospital
09.2022 - 02.2024
Receptionist
John Wood Community College
12.2018 - 04.2019
Personal Assistant
IDHS
Associate Of Business Administration - Business
John Wood Community College
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