Spencer Vaught
Lexington,KY
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Receptionist
The Massage Center Of Lexington
Lexington, KENTUCKY
05.2023 - Current
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed payments and updated accounts to reflect balance changes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Assisted with special projects assigned by management when required.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Bookseller
Barnes & Noble
Lexington, KENTUCKY
09.2022 - 05.2023
- Protected company assets by adhering to loss prevention standards and acting with integrity.
- Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Shared knowledge about books with customers to influence purchases.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed payments quickly and accurately using cash registers or point-of-sale software systems.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized book displays to attractively showcase products.
- Participated in team meetings to discuss new strategies for increasing sales.
Retail Sales Associate
Persnickety Jane
Somerset, KY
05.2021 - 12.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted customers with finding the right product for their needs.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Tracked inventory levels throughout the day and restocked items as needed.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Barista
Battlefield Coffee Company
Nancy, KY
01.2021 - 01.2022
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ground beans for espresso shots according to individual customer specifications.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Lifeguard
Eagle's Nest Country Club
Somerset, CO
05.2017 - 09.2019
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Educated patrons about safe swimming practices through public announcements.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Education
Some College (No Degree) - Art History
University of Kentucky
Lexington, KYSome College (No Degree) - Journalism
Lindsey Wilson College
Columbia, KYSkills
- Scheduling
- File Management
- Office Management
- Administrative Support
- Multitasking and Prioritization
- Regulatory Compliance
- Customer Service
- Phone Etiquette
- Positive and Professional
- Point of Sale Systems
- Returns and Exchanges
- Project Coordination
- Meticulous and organized
Languages
French
Elementary
Affiliations
- I love to be in tune with my creative side, from drawing to painting and sculpting, I am constantly trying to create something.
- A huge outdoorsman, hiking is my favorite pastime, as well as gardening and walks outside.
- Reading books is a huge part of who I am.
- Studying art and art history is an enjoyable hobby of mine
References
References available upon request.
Timeline
Receptionist
The Massage Center Of Lexington
05.2023 - Current
Bookseller
Barnes & Noble
09.2022 - 05.2023
Retail Sales Associate
Persnickety Jane
05.2021 - 12.2022
Barista
Battlefield Coffee Company
01.2021 - 01.2022
Lifeguard
Eagle's Nest Country Club
05.2017 - 09.2019
Some College (No Degree) - Art History
University of Kentucky
Some College (No Degree) - Journalism
Lindsey Wilson College
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