Spencer Woodward
San Luis Obispo,CA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Marisol at The Cliffs
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Preparing Lattes, Cappuccinos, Mochas, and other espresso drinks for guests.
Food Runner
TASTE!
08.2024 - 10.2024
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Assisted customers with carry-out service.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Provided attentive service and proactively assessed guest needs.
- Assisted with bussing tables and cleaning up spills.
Food Runner and Barback
Luna Red
03.2023 - 06.2024
- Efficiently grasped the state of orders in the kitchen to complete the transferring of food from the kitchen to the guests effectively and quickly during peak hours of service.
- Assisted servers in attending to guests' needs, ensuring smooth service flow during peak hours.
- Assisted customers with carry-out service.
- Established rapport with customers by providing friendly and attentive service.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests' concerns and addressing them accordingly.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
Education
Cuesta College
San Luis Obispo, CA06.2024
Skills
- Honest, friendly, personable, and polite
- Patient and resilient under pressure
- Value creating good work relationships
- Strong work ethic with the drive to create the most efficient and effective work practices possible
Certification
- Certified Class A Commercial Driver
- Certified Class M1
Timeline
Server
Marisol at The Cliffs
08.2024 - Current
Food Runner
TASTE!
08.2024 - 10.2024
Food Runner and Barback
Luna Red
03.2023 - 06.2024
Cuesta College
- Certified Class A Commercial Driver
- Certified Class M1
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