Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Spencer Young

Toledo,OH

Summary

Motivated individual with exceptional social skills and reliability. Determined to work hard and gain experience in IT and related fields.

Overview

5
5
years of professional experience

Work History

Barista

Plate 21
07.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Sales Associate

Zumiez
09.2019 - 08.2020
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

No Degree - Computer Programming

Owens Community College
Perrysburg, OH
05.2024

High School Diploma -

Start High School
Toledo, OH
05.2021

Skills

  • Active listener
  • Exceptional customer service
  • Learner mindset
  • Ability to adapt to different situations and environments
  • Basic understanding of computer hardware
  • Good social skills
  • Able to work in a fast pace environment
  • Motivated and dependable

Additional Information

  • Enjoy volunteering, including serving at church and non-profit organizations
  • Enjoy learning about tech during free time
  • Built a personal gaming computer
  • Interested in how things are made and the processes behind them
  • Passionate about coffee, traveling and family


Timeline

Barista

Plate 21
07.2022 - Current

Sales Associate

Zumiez
09.2019 - 08.2020

No Degree - Computer Programming

Owens Community College

High School Diploma -

Start High School

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Spencer Young