Spencer Young
Toledo,OH
Summary
Motivated individual with exceptional social skills and reliability. Determined to work hard and gain experience in IT and related fields.
Overview
5
5
years of professional experience
Work History
Barista
Plate 21
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Sales Associate
Zumiez
09.2019 - 08.2020
- Built relationships with customers to encourage repeat business.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Education
No Degree - Computer Programming
Owens Community College
Perrysburg, OH05.2024
High School Diploma -
Start High School
Toledo, OH05.2021
Skills
- Active listener
- Exceptional customer service
- Learner mindset
- Ability to adapt to different situations and environments
- Basic understanding of computer hardware
- Good social skills
- Able to work in a fast pace environment
- Motivated and dependable
Additional Information
- Enjoy volunteering, including serving at church and non-profit organizations
- Enjoy learning about tech during free time
- Built a personal gaming computer
- Interested in how things are made and the processes behind them
- Passionate about coffee, traveling and family
Timeline
Barista
Plate 21
07.2022 - Current
Sales Associate
Zumiez
09.2019 - 08.2020
No Degree - Computer Programming
Owens Community College
High School Diploma -
Start High School