Spenser J. Isaac
Houston
Summary
More than 6 years successful experience in customer service and support with recognized strengths in merchandising. Excellent working knowledge of shipping and receiving procedures. Ability to train, motivate, and supervise customer service employees. A team player with assistant management experience.
Overview
13
13
years of professional experience
Work History
General Laborer
SA Recycling
02.2021 - Current
- Inspect incoming material to identify non-conforming or unacceptable types of scrap metal and debris.
- Operate equipment such as a forklift and skid steer to load, unload, and move material around the yard.
- Perform daily inspections on equipment reporting any defects or needed repairs to supervisors.
- General clean up and yard maintenance including but not limited to digging, sweeping, and maintenance of weeds and brush.
- Provide backup or assistance throughout the yard as needed or assigned.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Production Machine Operator
Natura PCR Avangard Innovations
05.2020 - 06.2021
- Responsible for loading plastic and other materials in machines for recycling.
- Adjust machine to troubleshoot when needed.
- Operated machining equipment safely with team of operators.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Performed preventative maintenance on machinery, extending the life span of equipment and reducing unexpected failures.
Warehouse Worker
GHRA Distribution
08.2019 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Fresh Foods Clerk
Natures Best
10.2017 - 04.2018
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Assistant Manger
Little Caesars Pizza
08.2013 - 06.2015
- Maintaining fast, accurate service, positive guest relations to ensure products are consistent with company standards.
- Prepare pizzas for large account.
- Maintain quality of cleanness of store and control/satisfaction records, consistently seeking new ways to improve customer service.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Overnight Stocker
Randall's Food Services
08.2012 - 12.2013
- Stock shelves, refill display with products.
- Load and unload merchandise from trucks as needed.
- Assist customers with concerns and locating merchandise.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Education
High school diploma -
McNeil High School
Austin, Texas01-2011
Electrical Training - Electrical
Houston Builder Institue
Houston, TX04-2024
Skills
- Physical strength
- Problem-solving
- Time management
- Attention to detail
- Proficient in hand tools
- Waste management
- Equipment operation
- Measuring and cutting
- Material handling expertise
- Inventory management
- Electrical
- Customer engagement
Timeline
General Laborer
SA Recycling
02.2021 - Current
Production Machine Operator
Natura PCR Avangard Innovations
05.2020 - 06.2021
Warehouse Worker
GHRA Distribution
08.2019 - 12.2020
Fresh Foods Clerk
Natures Best
10.2017 - 04.2018
Assistant Manger
Little Caesars Pizza
08.2013 - 06.2015
Overnight Stocker
Randall's Food Services
08.2012 - 12.2013
High school diploma -
McNeil High School
Electrical Training - Electrical
Houston Builder Institue
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