Spier Lewis
Service Adviser
Vancouver,WA
Overview
9
9
years of professional experience
Work History
Service Adviser
Subaru
Richmond Va
10.2022 - Current
- Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems, and providing product information.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
Service Adviser
Subaru
Wilsonville, OR
05.2019 - 09.2022
- Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems, and providing product information.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
Shift Supervisor
Starbucks
Great Falls, MT
09.2015 - 05.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma - General Studies
St. Paul High School
Saint Paul, OR06.2008
Skills
- Issue and Complaint Resolution
- Financial Transactions
- Product and Service Solutions
- Financial Accounting
Timeline
Service Adviser
Subaru
10.2022 - Current
Service Adviser
Subaru
05.2019 - 09.2022
Shift Supervisor
Starbucks
09.2015 - 05.2019
High School Diploma - General Studies
St. Paul High School