Overview
Work History
Education
Skills
Timeline
Generic

Spier Lewis

Service Adviser
Vancouver,WA

Overview

9
9
years of professional experience

Work History

Service Adviser

Subaru
10.2022 - Current
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems, and providing product information.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.

Service Adviser

Subaru
05.2019 - 09.2022
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems, and providing product information.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.

Shift Supervisor

Starbucks
09.2015 - 05.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Education

High School Diploma - General Studies

St. Paul High School
Saint Paul, OR
06.2008

Skills

  • Issue and Complaint Resolution
  • Financial Transactions
  • Product and Service Solutions
  • Financial Accounting

Timeline

Service Adviser

Subaru
10.2022 - Current

Service Adviser

Subaru
05.2019 - 09.2022

Shift Supervisor

Starbucks
09.2015 - 05.2019

High School Diploma - General Studies

St. Paul High School
Spier LewisService Adviser