Mirko Spinella
Los Angeles,CA
Summary
Strategic and hands-on operations executive with over 15 years of global experience leading logistics, business operations, and cross-functional initiatives across high-growth companies and established global brands. Proven track record in managing 3PL partnerships, driving SAP-based process optimization, and executing complex internal projects including CAPEX, facilities, and system implementations. Adept at scaling operations, aligning international teams, and delivering measurable improvements in efficiency, cost control, and service performance. Multilingual (Italian, Spanish, Portuguese) with a global mindset and a passion for building resilient, scalable infrastructure that supports customer and business success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Operations
De Rigo REM
03.2022 - Current
- Oversee global third-party logistics (3PL) partners to ensure warehouse performance meets service level agreements and supports omnichannel growth strategies.
- Lead national operations across logistics, inventory control, order fulfillment (internal and 3PL), and quality assurance
- Own and execute cross-functional business operations initiatives, spanning facilities management, process optimization, and capital expenditure (CAPEX) projects, from budgeting and planning to vendor management and implementation.
- Serve as the SAP liaison between U.S. operations and Italian headquarters, driving systems alignment and process automation. Spearhead the rollout of SAP enhancements across departments, partnering with global development teams to ensure scalability, accuracy, and integration across logistics, finance, and customer service functions.
Director of Business Operations
L Tech Network Services
07.2021 - 12.2021
- Oversaw client operations, facility management, and technology services, streamlining internal collaboration and reducing operational overhead.
- Partnered with executive leadership on business development, resource planning, and budgeting.
- Negotiated vendor agreements and implemented project controls that improved client satisfaction and delivery timelines.
Director of Operations
Di Stefano Inc.
09.2017 - 05.2020
- Directed end-to-end business operations including HR, logistics, sales operations, and finance.
- Led AP/AR, warehouse/logistics, and external vendor relations, enhancing procurement efficiency and cost controls.
- Delivered significant savings through vendor renegotiations, SLA compliance, and operational process redesign.
Facilities Manager (Contract)
Ring.com (Amazon)
01.2017 - 09.2017
- Managed all central facility services, including security, maintenance, and internal logistics.
- Executed capital improvements and developed preventative maintenance schedules using CMMS.
- Conducted SLA reviews and enforced vendor accountability to drive service consistency.
Director of Operations / Strategic Advisor (Consigliere)
Misfit Inc.
08.2009 - 12.2016
- Directed global operations for U.S. and international sites (UK, Ireland, Philippines), supporting product development, logistics, and finance.
- Served as a trusted advisor to executive leadership on budgeting, M&A support, and global logistics strategy.
- Led cross-department initiatives improving throughput and customer experience across 3 continents.
Education
B.S. - Business Administration
Università degli Studi di Messina
ItalySkills
- Operations Leadership
- Strategic Planning
- Change Management
- KPI Implementation
- Logistics & Supply Chain
- Inventory Management
- Distribution
- 3PL Oversight
- Customer Experience
- Contact Center Management
- SLA Management
- CRM Optimization
- ERP & Systems Implementation
- SAP
- Oracle
- AS400
- CMMS (Fiiix, UpKeep)
- Financial Acumen
- Budgeting
- Forecasting
- P&L Oversight
- Cost Control
- Process Improvement
- Lean Operations
- Workflow Automation
- SOP Development
- Vendor Management
- Contract Negotiation
- SLA Structuring
- Quadrilingual: Italian (fluent), Spanish (fluent), Portuguese (fluent)
- ERP/Accounting: SAP (Key User), Oracle, XERO, QuickBooks, AS400
- CRM/Support: Salesforce, HubSpot, Podio, Zendesk, Freshdesk, SalesLogix
- Office Tools: Microsoft 365, G Suite, Slack, Teams, Dropbox, OneDrive
- Operating Systems: Windows, macOS
Certification
- Certified in Facilities Management (FMC) – Alison
- Certified: First Aid, CPR, AED
Timeline
Director of Operations
De Rigo REM
03.2022 - Current
Director of Business Operations
L Tech Network Services
07.2021 - 12.2021
Director of Operations
Di Stefano Inc.
09.2017 - 05.2020
Facilities Manager (Contract)
Ring.com (Amazon)
01.2017 - 09.2017
Director of Operations / Strategic Advisor (Consigliere)
Misfit Inc.
08.2009 - 12.2016
B.S. - Business Administration
Università degli Studi di Messina