Spiridoula Katehis
Mineola,NY
Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry
Summary
Spiri a driven retail sales professional with top-notch sales service-oriented nature and analytical approach to resolve any given dilemma. Founder of own business SK Fashion Styling, Spiri has a undying soul for sales and fashion. Combining love for sales, fashion, travel, and European trends, eclectic yet simplistic style is a collection of many trips abroad. Its passion in Spiri that has landed many reputable positions with luxury fashion retail stores. Clientele expertise exudes confidence, skills, and knowledge with a strong sense of detail as well artistry has been seen behind a multitude of proud moments in career. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques as well as diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Driven retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer issue.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
SK Fashion Styling
Founder
New York, New York
01.2011 - Current
- Built customer loyalty from ground up retention by delivering excellent shopping experiences.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Prepared for photo shoots by collecting props and steaming and iron cloth items.
- Styled mannequins also designed merchandise displays to promote drive sales, key pieces and shopper engagement.
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Accomplished multiple tasks within established time frames.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed strong rapport with clients and created positive impression of business.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Luxury Fashion Sales
Nicole Miller
New York City, New York
02.2016 - 08.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Informed customers of current store promotions to encourage additional increased sales purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Tracked down hard-to-find merchandise at diverse locations.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish client needs and wants.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Operated cash registers, receiving and processing both cash and card payments.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
Fashion Stylist
Idra Alta Moda
Westchester, White Plains
04.2015 - 02.2016
- Custom Designing Evening Wear created by taking all measurements and choosing specific fabrications and hues to meet desired design.
- Opening and closing business in all aspects.
- Daily physical inventory of store in opening and closing of establishment.
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Drove brand awareness by organizing display setups and assisting in merchandising.
- Handled payment transactions using to maintain accuracy and payment processes.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
Brand Ambassador
J Mendel
Manhasset, NY
12.2014 - 03.2015
- Increased brand awareness to clientele through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Provided daily opening and closing tasks to maintain clean, neat and professional store.
- Approached clients and interacted in natural conversation with goal of developing brand loyalty.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Completed floorsets, filled showroom
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
Lead Fashion Stylist
Indochino
New York, NY
07.2013 - 04.2014
- Achieved highest weekly and monthly sales volume to date (highest to date) of (August 2014) sales record for Indochino Traveling Tailor Division.
- Client shopping experience, putting together ensembles and providing styling tips that were personalized.
- Collaborated with other stylists to discuss exciting new trends that could be utilized in development of showroom displays.
- Developed compelling outfit designs that exceeded client expectations and resulted in sales of $300.00 per transaction on average.
- Drove brand awareness by organizing display setups and assisting in merchandising.
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Researched current fashion trends and competitor activity.
- Handled payment transactions using POS to maintain accuracy and payment processes.
- Greeted all clients with warm smile and asked open-ended questions to better understand his needs.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Assistant Fashion Stylist~Customer Relations
La Garconne
New York, NY
03.2010 - 02.2011
- Provided support to founder in all personnel and administrative matters of fast paced retail venue including sales, loss prevention, inventory and trend tracking.
- Implemented visual displays and related merchandising to maximize sales using product design, selection, packaging and presentation.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Store Manager~Fashion Stylist
Calypso St. Barth
New York, NY
08.2006 - 08.2007
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Analyzed and interpreted store trends to facilitate planning.
- Improved operations through consistent hard work and dedication
- Created plans and communicated deadlines to complete projects on time
- Worked flexible hours across night, weekend and holiday shifts
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Lead Sales~Key Holder
Pink Slip
New York, NY
09.2005 - 10.2006
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Worked flexible hours across night, weekend and holiday shifts.
- Collaborated with team members to achieve target results.
- Drove operational improvements which resulted in savings and improved profit margins.
- Managed over 50 customer calls per day.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Led projects and analyzed data to identify opportunities for improvement
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Associate of Science - Fashion Buying And Merchandising
05.2006
Skills
- Business Analysis
- Flexible and Adaptable
- Self-Motivated
- G-Suite
- Analytical and Critical Thinking
- Excellent Communication
- Strategic Planning
- Managing Operations and Efficiency
- Product Management and Branding
- Retail Pro
- MS Office
- Dependable and Responsible
- Teamwork and Collaboration
- Organization and Time Management
- Accomplished bridal department
- Sales analysis
- Sales strategy development
- Fashion Industry Knowledge
- Fashion Trends Knowledge
- Fashion Trends Understanding
- Fashion Shows
- Styling Understanding
- Applied Styling Techniques
Certification
Fashion Stylist Certificate
Fashion Institute of Technology
Timeline
Luxury Fashion Sales - Nicole Miller
02.2016 - 08.2017
Fashion Stylist - Idra Alta Moda
04.2015 - 02.2016
Brand Ambassador - J Mendel
12.2014 - 03.2015
Lead Fashion Stylist - Indochino
07.2013 - 04.2014
SK Fashion Styling - Founder
01.2011 - Current
Assistant Fashion Stylist~Customer Relations - La Garconne
03.2010 - 02.2011
Assistant Store Manager~Fashion Stylist - Calypso St. Barth
08.2006 - 08.2007
Lead Sales~Key Holder - Pink Slip
09.2005 - 10.2006
Nassau Community College - Associate of Science, Fashion Buying And Merchandising
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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