Dynamic leader and problem-solver with experience at YMCA, adept in child supervision and fostering positive engagement. Excelled in team leadership, ensuring camper safety, and enhancing customer service at McDonald's. Certified in First Aid/CPR, I elevate environments by promoting inclusivity, efficiency, and safety. Achievements include boosting camp morale and improving customer satisfaction through collaborative teamwork.
Overview
2
2
years of professional experience
Work History
Camp Counselor
YMCA
4015 Ragg Rd, Tampa, FL 33624
05.2024 - 12.2024
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Implemented rules and regulations to enforce discipline and compliance.
Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
Crew Member
McDonald's
15698 N Dale Mabry Hwy, Tampa, FL 33618
03.2023 - 10.2023
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided excellent customer service by greeting customers and meeting quality expectations.
Promoted a positive work environment through effective communication and teamwork among staff members.