Splendyd Garcia

• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
• Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Sterilized equipment for patient treatments.
• Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
• Recommended retail products for at-home use.
• Advised clients on proper home-care regimens.
• Analyzed skin condition and made appropriate product recommendations.
• Fostered friendly, warm, and exceptional customer experience.
• Stocked treatment rooms with proper supplies.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Welcomed clients arriving for appointments.
• Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
• Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
• Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.

- Conducted legal research and case law analysis to support defense strategies in felony and misdemeanor cases.

- Drafted legal documents including motions, subpoenas, affidavits, and discovery requests.

- Assisted in trial preparation by organizing exhibits, compiling witness lists, and summarizing police reports and evidence.

- Maintained detailed case files and managed sensitive client documentation

- Coordinated communication with clients, courts, prosecutors, and expert witnesses.

- Scheduled and tracked court dates, hearings, and client meetings.

- Prepared mitigation packets and sentencing memorandums under attorney supervision.

- Reviewed and analyzed discovery materials, including body cam footage, dash cam videos, and forensic reports.

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• Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
• Escorted clients to spa areas, treatment rooms, and offices.
• Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
• Learned details of types of treatments and procedures in order to answer questions from spa guests.
• Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
• Consistently kept reception area clean and tidy and maintained presence at desk area.
• Handled payments and processed credit card transactions.
• Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
• Communicated with spa team members if clients canceled or changed appointment times.