Spoderman
Mountain Time
Summary
Dynamic community management professional with extensive experience skilled in Discord security and conflict resolution. Proven track record of enhancing user experience through effective moderation. Recognized for strong attention to detail and assertiveness in addressing community issues, fostering a respectful and engaging environment.
Overview
3
3
years of professional experience
Work History
Moderator
Impossible Cloud Network
08.2024 - Current
- Trained new moderators on best practices and platform policies for effective community management.
- Maintained strict adherence to confidentiality standards when handling sensitive user information or disputes involving personal matters.
- Mentored junior moderators, offering guidance on policy interpretation and conflict resolution tactics.
Head Moderator
Limewire
04.2023 - Current
- Facilitated discussions by monitoring user interactions and ensuring respectful communication.
- Documented recurring issues to inform future policy updates and training sessions.
- Supported content moderation efforts by identifying inappropriate posts or comments.
- Collaborated with team members to develop strategies for enhancing user experience.
Community Manager
DAWT
12.2024 - 01.2025
- Organized community events that increased networking opportunities and strengthened relationships among members.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Enhanced member satisfaction, responding promptly to inquiries and resolving issues in timely manner.
Moderator
Knittables
02.2023 - 06.2024
- Analyzed community feedback to identify trends and recommend improvements.
- Reduced instances of abusive behavior within the community by diligently monitoring discussions, identifying patterns, and taking appropriate action.
Skills
- General bot knowledge ( Mee6, Wick, Ticketing bots, Giveaway bots, Alphabot/Subber
- Server building
- Discord security
- Extensive support experience
- Assertiveness
- Strong attention to detail
Timeline
Community Manager
DAWT
12.2024 - 01.2025
Moderator
Impossible Cloud Network
08.2024 - Current
Head Moderator
Limewire
04.2023 - Current
Moderator
Knittables
02.2023 - 06.2024
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