SPOORTHY BANDHE

· Developed and maintained Java-based applications, ensuring robustness and scalability.

· Subject Matter Expert for 6 applications and was the point of contact for driving any changes.

· Worked on Identifying the pain points on different modules of the application and created plans for remediation.

· Utilized DevOps methodologies and work with application developers to guide the development and implementation of Cloud applications, systems, and processes.

· Provide proactive communication to the customer base for wide scale service affecting problems.

· Led the customization of monitoring dashboards on Splunk and DTaaS, aligning with leadership's strategic goals and operational requirements.

· Provide fast value-add responses to inbound tickets from customers, acknowledging receipt and providing next steps to the customer through both written and verbal channels.

· Utilize monitoring tools to proactively identify problems with systems, applications, and networks.

· Provide initial assessment and possible workaround of production issues.

· Participated in incident management and communications, coordinating resolution efforts and ensuring minimal downtime during critical incidents.

· Managed operational support, maintenance, and optimization of network hardware, software, and communication links within the cloud infrastructure.

· Coordinated with development, QA, and operations teams to ensure seamless software releases.

· Conducted thorough security assessments and implemented code fixes to address vulnerabilities such as XSS, SQL injection, and CSRF.

· With the understanding of Software Engineering principles, worked with the teams on reducing coupling between systems to improve Reliability and Resiliency.

· Worked on Developing Software solutions for Pharmacy Benefit Management and Provided value adds to requirements to improve consumer experience.

· Provided code fixes for urgent production issues.

· Monitored server health, resource usage alerts, and tracked user activities using Dynatrace, Grafana, App insights, New Relic BSM, Splunk, Sitescope.

· Perform system thread dumps of WebLogic server using kill command for analysis and troubleshooting performance-related issues.

· Worked On-call 24x7/365 support schedule.

· Used SVN version controlling and GitHub to maintain project versions.

· Performed root cause analysis for numerous issues, identified bugs, and implemented fixes in production within 24 hours.

· Developed SQL scripts for the project in Oracle 10g/11g database and used Stored Procedures in the application and proposed solutions to improve Database performance.

· Experience working on various tool sets both on client side and server side (application logs, access logs etc.) to debug, analyze API/application from issues to performance perspective.

• Analyzing Business Requirements and preparing the High-Level test conditions and review them with the Business Team.

• Implemented MVC architecture using struts. Involved in developing action classes to implement the renewal functionality.

• Preparing Test cases and Test scripts based on RSM (Requirements Specification Matrix).

• Conduct Test Cases walkthrough on the test cases with development and Businesspeople.

• Prepare Business flow Module, Scenario Template, Object Repository and Data Tables.

• Test Case Execution using QTP and Validate the Test Results produced by QTP.

• Validate XML Based Test Result Document for Traceability Report.