Spring Crider
Columbus
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Starbucks, excelling in crafting high-quality beverages and fostering positive customer relationships. Proven ability in cash handling and time management, consistently achieving high customer satisfaction through effective teamwork and adherence to hygiene standards.
Reliable and friendly with dedication to providing exceptional customer service and contributing to positive dining environment. Understanding of food safety protocols and adept in food preparation and serving techniques. Committed to creating welcoming atmosphere and ensuring customer satisfaction.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dining Services Student Assistant
Connecting Grounds, OSU
08.2025 - Current
- Engaged in ongoing training to learn new coffee brewing techniques and product offerings
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Followed exact recipes for mixing and preparing beverage and food items.
- Restocked display cases with attractive arrangements to promote specialty food items like pastries and muffins.
Sales Associate
Dollar General
07.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained clean and organized sales floor, ensuring optimal product displays and inventory flow.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Conducted stock replenishment and inventory counts, ensuring product availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Student Assistant
Traditions at Morrill
11.2024 - 04.2025
- Provided customer service to students, addressing inquiries and resolving issues promptly.
- Prepared ingredients and assisted with meal preparation, ensuring quality and consistency.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety standards.
- Operated kitchen equipment safely and efficiently, adhering to health and safety regulations.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Checked dining area supplies of napkins, silverware, and to-go containers and replenished low stock.
Barista
Starbucks, TA
12.2023 - 08.2024
- Prepared high-quality espresso beverages with attention to customer preferences
- Operated espresso machines and grinders, ensuring equipment cleanliness and functionality
- Provided exceptional customer service, fostering positive interactions and repeat business
- Assisted in inventory management by tracking stock levels of coffee and supplies
- Maintained cleanliness and organization of work area in compliance with health standards
- Adapted quickly to fast-paced environments, managing multiple orders efficiently
- Collaborated with team members to enhance workflow and improve service delivery
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Team Lead
Acres of Fun
06.2023 - 11.2023
- Led team in daily operations, ensuring efficient service delivery and customer satisfaction.
- Coordinated scheduling and task assignments to optimize workflow among team members.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
Education
Bachelor's Degree - Social Work
The Ohio State University
Columbus, OH05-2028
High School Diploma -
Mapleton High School
Ashland, OH05-2025
Skills
- Knife Skills
- Sanitation practices
- Hygiene standards
- Guest service
- Menu memorization
- Order taking
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Safe food handling practices
Certification
- Knife Skills Training - November 2024
Timeline
Dining Services Student Assistant
Connecting Grounds, OSU
08.2025 - Current
Sales Associate
Dollar General
07.2025 - Current
Student Assistant
Traditions at Morrill
11.2024 - 04.2025
Barista
Starbucks, TA
12.2023 - 08.2024
Team Lead
Acres of Fun
06.2023 - 11.2023
Bachelor's Degree - Social Work
The Ohio State University
High School Diploma -
Mapleton High School
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