Overview
Work History
Education
Timeline
Generic

Spring Emerson

High View,WV

Overview

1
1
year of professional experience

Work History

Housekeeping/Housekeeping and Laundry Attendant

stone bridge retirement / rehab
Duncannon, PA
03.2019 - 03.2020
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Responded to guest requests for extra towels, blankets or other items.
  • Greeted guests upon arrival to provide them with a pleasant welcome experience.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Maintained an organized supply closet ensuring that all materials were labeled correctly.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.
  • Inspected each room after housekeeping staff completed their work.
  • Organized storage areas for efficient use of space.
  • Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
  • Checked inventory of cleaning supplies and ordered more when needed.
  • Reported any maintenance issues to the manager immediately for resolution.
  • Washed, dried, folded and ironed clothes according to customers' preferences.
  • Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Delivered requested items such as additional pillows or blankets promptly to guests.
  • Stocked linen closets with fresh linens and supplies.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Attended to guest rooms by sweeping, mopping, and vacuuming.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Replenished room amenities according to established guidelines.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.

Deep Cleaner

Hollywood Casino Toledo
Grantville, PA
09.2018 - 03.2019
  • Deep-cleaned hardwood floors by removing built-up dirt from crevices between boards.
  • Swept and mopped all hard surface floors.
  • Cleaned interior windows, walls and fixtures.
  • Cleaned blinds to remove dust particles that accumulate over time.
  • Thoroughly cleaned showers, tubs, sinks in bathrooms.
  • Inspected all equipment used during deep cleaning sessions for proper functioning.
  • Moved furniture for deep cleaning underneath when necessary.
  • Vacuumed carpets, upholstered furniture and draperies.
  • Performed deep cleaning of restrooms, including scrubbing and sanitizing toilets, sinks, countertops, floors and mirrors.
  • Hand-washed windows inside and outside to improve visibility and aesthetic appeal.
  • Disinfected doorknobs, light switches and telephones with germicidal wipes or sprays.
  • Emptied trash cans and disposed of waste in designated areas.
  • Sanitized surfaces with appropriate disinfectants to prevent the spread of germs.
  • Dusted furniture and fixtures throughout the premises.
  • Steam-cleaned carpets to remove stains or dirt spots.
  • Polished chrome faucets and other metal surfaces using appropriate polish or cleaner.
  • Washed baseboards, window sills and door frames.
  • Removed cobwebs from ceilings and high corners around the premises.
  • Stocked supplies such as soap, paper towels and toilet tissue in restrooms.
  • Collected trash from floors within hallways, bathrooms and work areas.

Education

Asst.

Empire Beauty School
Harrisburg, PA
07-2009

High School Diploma

Nowich Adult Education
Norwich, CT
06-1985

Timeline

Housekeeping/Housekeeping and Laundry Attendant

stone bridge retirement / rehab
03.2019 - 03.2020

Deep Cleaner

Hollywood Casino Toledo
09.2018 - 03.2019

Asst.

Empire Beauty School

High School Diploma

Nowich Adult Education

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Spring Emerson