Spring Emerson
High View,WV
Overview
1
1
year of professional experience
Work History
Housekeeping/Housekeeping and Laundry Attendant
stone bridge retirement / rehab
Duncannon, PA
03.2019 - 03.2020
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Responded to guest requests for extra towels, blankets or other items.
- Greeted guests upon arrival to provide them with a pleasant welcome experience.
- Changed bed sheets daily according to hotel standards and procedures.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Inspected each room after housekeeping staff completed their work.
- Organized storage areas for efficient use of space.
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Checked inventory of cleaning supplies and ordered more when needed.
- Reported any maintenance issues to the manager immediately for resolution.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Stocked linen closets with fresh linens and supplies.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Removed trash from rooms and replaced liners to wastebaskets.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Organized supplies for use based on expected customer needs.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Replenished room amenities according to established guidelines.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Deep Cleaner
Hollywood Casino Toledo
Grantville, PA
09.2018 - 03.2019
- Deep-cleaned hardwood floors by removing built-up dirt from crevices between boards.
- Swept and mopped all hard surface floors.
- Cleaned interior windows, walls and fixtures.
- Cleaned blinds to remove dust particles that accumulate over time.
- Thoroughly cleaned showers, tubs, sinks in bathrooms.
- Inspected all equipment used during deep cleaning sessions for proper functioning.
- Moved furniture for deep cleaning underneath when necessary.
- Vacuumed carpets, upholstered furniture and draperies.
- Performed deep cleaning of restrooms, including scrubbing and sanitizing toilets, sinks, countertops, floors and mirrors.
- Hand-washed windows inside and outside to improve visibility and aesthetic appeal.
- Disinfected doorknobs, light switches and telephones with germicidal wipes or sprays.
- Emptied trash cans and disposed of waste in designated areas.
- Sanitized surfaces with appropriate disinfectants to prevent the spread of germs.
- Dusted furniture and fixtures throughout the premises.
- Steam-cleaned carpets to remove stains or dirt spots.
- Polished chrome faucets and other metal surfaces using appropriate polish or cleaner.
- Washed baseboards, window sills and door frames.
- Removed cobwebs from ceilings and high corners around the premises.
- Stocked supplies such as soap, paper towels and toilet tissue in restrooms.
- Collected trash from floors within hallways, bathrooms and work areas.
Education
Asst.
Empire Beauty School
Harrisburg, PA07-2009
High School Diploma
Nowich Adult Education
Norwich, CT06-1985
Timeline
Housekeeping/Housekeeping and Laundry Attendant
stone bridge retirement / rehab
03.2019 - 03.2020
Deep Cleaner
Hollywood Casino Toledo
09.2018 - 03.2019
Asst.
Empire Beauty School
High School Diploma
Nowich Adult Education