Spring Fuller

• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Devised business and marketing plans and prepared monthly financial reports.
• Met with clients and negotiated job prices.
• Organized and scheduled job times.
• Hiring employees.
• Handling inbound and outbound finances.
• Customer service.
• Advertisement.

• Greeted customers, answered questions, and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Prepared salads, appetizers, and garnishes to assist kitchen staff.
• Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
• Provided exceptional service to high volume of daily customers.
• Stocked server areas with supplies before, during and after shifts.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Calculated charges, issued table checks, and collected payments from customers.
• Transported dirty tableware from dining room to dishwashing area for proper cleaning.

• Handled daily bank deposits, and bank pickups.
• Inbound and outbound calls.
• Processing loan disbursements.
• Completed collection calls.
• Collecting payments.
• Reminder calls.
• Collection calls.
• Field calls.
• Serving collection notices.
• Repossession of vehicles.
• Customer service.
• Organized employee schedules.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Increased efficiency and drove branch revenue by optimizing daily operations.
• Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
• Educated customers on variety of loan products and available credit options to promote valuable decision-making.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Analyzed applicants' financial status and credit and property evaluations to determine feasibility of granting loans.
• Reviewed applications against established parameters to determine approval, rejection or modification requirements.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Interviewed average of 150 loan applicants per month and provided expert financial advice on title loans, personal payday, or cash advance loans loans.

Collect

• Maintained certifications and completed training on systems and components.
• Handled yearly and preventive maintenance to keep vehicles in good working condition.
• Set up and operated mechanical and manual tools and equipment.
• Communicated with clients for outstanding customer service and to increase repeat business.
• Earned top seller for pushing sells on particular items.
• Conducted service appointments to diagnose and fix problems.
• Examined previously completed work for accuracy.
• Logged services performed in service ticket system.
• Followed established safety rules, OSHA guidelines, and company safety policies and procedures.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained store cleanliness and sanitation.
• Answered questions and informed customers of current sales and promotions.
• Handled client inquiries with exceptional professionalism and enthusiasm.
• Informed customers about product lines and services offered by company.
• Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
• Engaged customers with proactive strategies to understand needs and develop successful solutions.
• Consistently met service team sales targets and call handling quotas consistently.
• Improved service quality and increased sales by developing strong knowledge of company's products and services.
• Recommended, selected and helped locate merchandise based on customer needs and desires.
• Capitalized on opportunities to enhance customer experiences and bring in repeat business.
• Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
• Replenished shelves to maintain adequate merchandise levels.
• Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
• Answered daily phone calls to resolve customer issues.
• Collected payments for [Product or Service] and updated accounts to reflect new balances.
• Provided excellent services for customers by following up on issues.