Spring Gagne

Orthodontic Treatment Coordinator

McCaffrey Orthodontics

03.1985 - Current

Scheduled and confirmed patient appointments.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Prepared patient X-rays and images for review by Orthodontist.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Designed dental report card to explain patient dental health status and treatment plans.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
Exposed, developed and mounted dental x-rays.
Staged tray for procedures by arranging dental instruments and equipment.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Verified patient insurance eligibility and benefits.