Spring Gagne
Loxahatchee Groves,FL
Summary
Reliable, Treatment Coordinator/Orthodontic assistant with 38 years experience efficiently handling administrative tasks. Conversation rate of 50% in sales. Efficiently Presenting Treatment Plans and excellent communication with New Patients and current Patients.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain office position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Orthodontic Treatment Coordinator
McCaffrey Orthodontics
West Palm Beach, FL (On-Site)
03.1985 - Current
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared patient X-rays and images for review by Orthodontist.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Designed dental report card to explain patient dental health status and treatment plans.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Exposed, developed and mounted dental x-rays.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Verified patient insurance eligibility and benefits.
Education
High School Diploma -
Lake Worth High School
Lake Worth, FL06.1983
Skills
- Orthofi Financials
- Itero Element Scanner
- Planmeca (Pano, Ceph)
- Dolphin
- Prepping Teeth For Bonding
- Fitting Bands
- Trutains
- Customizing Pontic Teeth
- Constructing Bent Archwires
- RPE, Quad helix, W-Arch and Herbst Appliances
- GAC In-ovation
- Impressions
- CPR Certified
Certification
- Certified Orthodontic Assistant
- Certified X-Ray
Timeline
Orthodontic Treatment Coordinator
McCaffrey Orthodontics
03.1985 - Current
High School Diploma -
Lake Worth High School