Sravani Narla
Eagan,MN
Summary
1.)Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
2.)Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate/Analyst
Movado Company Store
11.2023 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
QA Engineer
Equifax
09.2022 - 09.2023
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Kept scripts and test cases updated with current requirements.
- Developed and maintained defect databases for known issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Applied effective time management techniques to meet tight deadlines.
Education
Master of Science - Engineering Managment
Christian Brother University
Memphis, TN05.2017
Bachelor of Science - Computer Science And Engineering
SRK Institute of Technology
Vijayawada04.2015
Skills
- Business Development
- Sales Development
- Client Account Management
- Inventory Control
- Payment Processing
- Order Processing
- Customer Needs Assessment
- Product Sales
- Promotional support
- Teamwork and Collaboration
- Retail Store Operations
- Cash Register Operation
- Cash Handling Accuracy
Additional Information
I have been working as Retail sales associate from past 1 year als I do have good Experience in IT industry as QA Engineer including Both Manual and Automation.I do have good experience working with customers and solving problems
Languages
Telugu
Native or Bilingual
Hindi
Limited Working
Interests
I am interested in finding and learning new technology and new applications
I really like going on hikes
Timeline
Sales Associate/Analyst
Movado Company Store
11.2023 - Current
QA Engineer
Equifax
09.2022 - 09.2023
Master of Science - Engineering Managment
Christian Brother University
Bachelor of Science - Computer Science And Engineering
SRK Institute of Technology
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