Shavone Redd
Eastpointe,MI
Summary
Strong leader and problem-solver dedicated to continuous improvement and service excellence. I am a team oriented self-starter with experience in training, staff development, and management.
Overview
13
13
years of professional experience
Work History
Facility Administrator
DaVita
07.2022 - Current
- Analyzed data and trends to identify clinical and operational opportunities, implementing improvement plans when necessary.
- Evaluated employee performance, providing constructive feedback and setting achievable goals for growth within position and village.
- RISE Advisory Board member, providing feedback on how RISE training program is going in the field to help guide changes to the program in the future.
- Ensured compliance with policies and procedures while executing program tasks efficiently.
- Enhanced staff productivity through effective communication and training programs.
- Promoted a positive work environment through effective communication, teamwork, and problem-solving skills.
Patient Care Technicianan III
DaVita
01.2018 - 01.2022
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Regional preceptor, providing group skills training for newly hired teammates in a controlled environment for optimal learning experience.
- Assisted Divisional RISE Program Manager onboarding new teammates, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the village.
- Communicated with patients, physicians, and IDT team to schedule patient appointments.
- Followed directions of licensed nurses to administer medications and treatments.
Administrative Assistant
DaVita
01.2017 - 01.2018
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Patient Care Technicianan
DaVita Dialysis
01.2016 - 01.2017
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Educated patients on kidney care, empowering them to take control of their own health maintenance.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Reduced patient CVC rate within the facility as access manager
- Enhanced patient satisfaction by providing compassionate and attentive care.
Assistant Program Coordinator
Residential Opportunities Inc.
01.2011 - 01.2016
- Supervised 6-10 direct care staff
- Managed budgets, tracked expenses, and ensured cost-effective use of resources within the program.
- Scheduled and attended medical appointments with individuals
- Administered medications per physician orders
- Maintained accurate records of program activities, care plans, medical needs, results, and participant progress for future reference and analysis.
- Evaluated employee performance.
- Scheduled and supervised staff meetings to discuss new ideas and update staff on the individuals served progress, plans and milestones.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI12.2010
Skills
- Facility Management
- Conflict Resolution
- Problem Solving
- Decision Making
- Project Management
- Team Leadership
- Microsoft Office
Timeline
Facility Administrator
DaVita
07.2022 - Current
Patient Care Technicianan III
DaVita
01.2018 - 01.2022
Administrative Assistant
DaVita
01.2017 - 01.2018
Patient Care Technicianan
DaVita Dialysis
01.2016 - 01.2017
Assistant Program Coordinator
Residential Opportunities Inc.
01.2011 - 01.2016
Bachelor of Science - Kinesiology
Michigan State University
Similar Profiles
Shakira RobinsonShakira Robinson
Administrative Assistant at DavitaAdministrative Assistant at Davita
Maria MendozaMaria Mendoza
ICHD LVN at DaVitaICHD LVN at DaVita
Vanessa GomezVanessa Gomez
Licensed Vocational Nurse at DavitaLicensed Vocational Nurse at Davita
Michelle AlvarezMichelle Alvarez
Intern at DaVitaIntern at DaVita
Maurice SimpsonMaurice Simpson
Crew Kitchen Staff Member at Popeye's RestaurantsCrew Kitchen Staff Member at Popeye's Restaurants