Summary
Overview
Work History
Education
Skills
Websites
Certification
Honors Awards
Training
Timeline

Sree Patel

Summary

I am an analytical and strategic leader with a track record of driving quality initiatives for successful high-profile products. My broad experience working within large organizations extends beyond a single function and directly influences all key aspects of product development. I believe that the road to creating great products starts with a true desire to understand your customers and do whatever is necessary to help them achieve their goals. Quality Assurance Management professional with proven records of leading, directing, mentoring and motivating multiple teams effectively while maintaining communications and transparency with cross functional teams. Highly adept at developing and implementing test framework strategies and methodologies to support development and release of complex, high performance applications for dynamic and fast paced environments. Played key role in implementing test automation frameworks within Agile teams to improve quality efficiencies and reducing time to market. Expertise in managing scalable teams, crafting robust test strategies, and delivering continuous improvements across a diverse range of technology initiatives. Specialized in defining QA strategies, methodologies, and frameworks while leading cross-functional teams to deliver exceptional results. Highly energetic with a "can do" attitude. Experience includes Agile Project management, Project Delivery, Status Reporting, Re-planning, Escalation Management, Change Management, Risk Management, Account Operations, Relationship Management, People Management, Knowledge Management, business analysis, training, and planning. Strong ability to plan, prioritize, and manage complex projects and new projects under aggressive deadlines. Committed to shape QA processes with a strong customer-centric focus, enhancing the customer experience and operational performance, all while excelling in managing onsite-offshore models and scalable teams. Highly adept developing and implementing test strategies, Extensive managerial experience by leading teams to deliver software/technology solutions focusing on cost avoidance & cost savings. Strong technical, written, and verbal communication skills, to bridge the gap between technical concepts and non-technical stakeholders. Proficiency in consultative approach to problem-solving, thriving in fast-paced, dynamic environments. Ensures delivery against QA department goals and objectives, i.e., meeting commitments and coordinating overall quality assurance testing schedule, test phase gates, and test phase execution and reporting. Ability to balance diverse workforces, ensuring optimal productivity and performance. Expertise in identification and mitigation of risks, implementation of process enhancements, and a relentless pursuit of innovation. Expertise in identification and mitigation of risks, implementation of process enhancements, and a relentless pursuit of innovation. Strong technical, written, and verbal communication skills, to bridge the gap between technical concepts and non-technical stakeholders. Proficiency in consultative approach to problem-solving, thriving in fast-paced, dynamic environments. Committed to shape QA processes with a strong customer-centric focus, enhancing the customer experience and operational performance, all while excelling in managing onsite-offshore models and scalable teams Highly adept developing and implementing test strategies, operational procedures and quality methodologies to support development .Highly energetic with a "can do" attitude. Experience includes Agile Project management, Project Delivery, Status Reporting, Re-planning, Escalation Management, Change Management, Risk Management, Account Operations, Relationship Management, People Management, Knowledge Management, business analysis, training, and planning. Strong ability to plan, prioritize, and manage complex projects and new projects under aggressive deadline. One of the significant strengths lies in successfully managing onsite and offshore teams Develops and manages quality assurance metrics for performance improvement of all teams. Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates. Works with onsite and offshore QA teams to envision and execute quality engineering strategies, working closely with product development. Creates/improves a global structured QA process and methodology in line with project management methodology. Ensure repeatable test strategies and approaches are in place, guiding efforts to build Regression Test Case repository, leading resources to meet project goals. Have a passion for continuous improvement and looking for ways to help teams become more efficient in what is being delivered. Hire, mentor, and motivate a team of QA professionals. Experience in establishing QA Vision for multiple organizations and building globally distributed test teams from scratch. Proven track-record of delivering software on schedule and with high quality. Drive continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting. Proven track record of analyzing the applications and introducing/enhancing automation strategy to improve quality and reduce time to market. Experience in presenting, communicating and influencing senior leadership team. 50 + LinkedIn Licenses and Certifications Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation. Outgoing Quality Assurance Manager with 3 plus years of managerial experience in finance .. Adept at collaborative with various departments for comprehensive quality control.

Overview

18
18
years of professional experience
1
1
Certification

Work History

QA Manager

Fiserv
08.2020 - Current
  • Global Business Solution QA team our primary testing coverage includes functional and regression testing of our Gateway Services products
  • We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting
  • Our products range from internal-facing as well as end consumer facing or business-oriented applications
  • The Global Quality Assurance QA Manager maintains primary responsibility for assuring that all products' test phases and scope are designed and executed according to schedule, to yield a high-quality product that is compliant with gate and technical specifications.

QA Lead

Ernst & Young
01.2017 - 08.2020
  • EY Helix is a transformation and reporting tool, used by auditors for massaging, transforming the raw data coming from clients and view analytics on the data to help clients make strategic decisions to boost up their business
  • Global Transformation team performs the auditing data transformation and presents the analytics to clients.

Onsite coordinator/ QA Lead

Tsys
01.2014 - 12.2016
  • TSYS Loyalty offers clients fully integrated; end-to-end loyalty solutions and full range of tools needed to build reward programs that work from travel incentives, gift certificates and merchandise to program management, marketing support, and specialized customer service.

Sr. Test Analyst

Commerce Bank
11.2005 - 12.2013
  • Work with applications online banking and personal banking applications
  • In personal banking mainly tested applications monthly direct deposit, interest checking
  • In online banking applications tested applications for online pay bills; view and print check images, check activity on customer's account, transfer funds, set up notifications and alerts etc
  • Testing web applications in mobile.

Education

Master's in science (MS) -

ICAR

Skills

  • Test Automation Management
  • Process Improvement Strategies
  • Usability Testing Expertise
  • Test Strategy Development

Certification

  • 50 + LinkedIn Licenses and Certifications
  • ISTQB Advanced Level Test Manager certification (CTAL-TM)
  • ISTQB Foundation Level Certification (CTFL)
  • ISTQB Agile Testing Certification

Honors Awards

  • Living proof
  • Outstanding performance
  • VIP recipient
  • Spirit of TSYS
  • You add Value to the Chain
  • Best Employee
  • Best Performer Award
  • Spot Appreciation

Training

Certificate of Training in Quality Center, QTP. Certificate of Training in Visual Basic and Crystal Reports India. Certificate of Training in UNIX, JAVA, C, C++, VB and Oracle. Certificate of course in Computing. Training in .NET and Oracle. Training in Scrum. Training in Selenium. Training in SOAPUI Training in API Testing Training in Bigdata, Hadoop Training in GIT, ECLIPSE, Jenkins etc TSYS PMP Certification Training Training in Big data Training in Azure Training in Devops Training in Cloud Training in Scaled Agile Framework (SAFe)

Timeline

QA Manager - Fiserv
08.2020 - Current
QA Lead - Ernst & Young
01.2017 - 08.2020
Onsite coordinator/ QA Lead - Tsys
01.2014 - 12.2016
Sr. Test Analyst - Commerce Bank
11.2005 - 12.2013
ICAR - Master's in science (MS),
Sree Patel