Summary
Accomplishments
Skills
Work History
Certification
Education
BusinessAnalyst
Sreeja Thamarasherry

Sreeja Thamarasherry

Shakopee,MN

Summary

Certified CMMI Associate and Quality Assurance Manager with 12+ years of experience supporting federal and commercial organizations across Governance, Risk, and Compliance (GRC), quality planning, internal audits, process improvement, and audit readiness. Proven expertise in CMMI Maturity Level 3 and ISO 9001 / ISO 27001 compliance, governance documentation, and organization-wide process standardization across Agile, SDLC, and operational environments. Experienced in developing and maintaining policies, SOPs, and Process Asset Libraries (PALs); conducting organizational and project-level audits; documenting nonconformances; and driving corrective actions through verification and closure. Trusted partner to cross-functional teams and leadership to strengthen compliance maturity, reduce recurring audit findings, and support successful external audits and certifications. Adept at building audit-ready, scalable quality and GRC systems and driving continuous improvement in regulated, quality-driven organizations.

Accomplishments

  • Successfully supported multiple organizations in achieving CMMI DEV/SVC Maturity Level 3, conducting internal audits, preparing objective evidence, resolving nonconformances, and strengthening QMS documentation.
  • Designed, standardized, and managed enterprise governance libraries, ensuring policies, SOPs, templates, and process assets remained accurate, compliant, version-controlled, and audit-ready.
  • Led organization-wide internal audits across project management, service delivery, risk, measurement, and governance; documented findings, tracked corrective actions (CARs), and verified closure.
  • Built and maintained structured Process Asset Libraries (PALs) and SharePoint-based evidence repositories, improving traceability, document integrity, and audit readiness.
  • Delivered audit preparation training and process compliance coaching to project managers, SMEs, and leadership, reducing recurring findings through standardized CAPA reviews and governance controls.
  • Strengthened ISO 9001 / ISO 27001 and CMMI alignment by redesigning workflows, implementing standardized QMS controls, and driving process consistency across departments.
  • Partnered with leadership to establish governance mechanisms, metrics dashboards, and review cycles, improving visibility into compliance, process performance, and risk.

Skills

  • Governance, Risk & Compliance (GRC)
  • Quality, Compliance & Governance
  • CMMI & ISO (9001 / 27001) Integration
  • Internal Audits & Assessments
  • Risk, Nonconformance & Corrective Action (CAR/CAPA) Management
  • Governance Documentation & SOP Standardization
  • Metrics, KPIs & Compliance Reporting
  • Stakeholder & Cross-Functional Collaboration

Work History

Quality & Compliance Consultant – Process Improvement & Governance & Audit Compliance

Sync Resource LLC
12.2023 - Current

• Provide governance, audit readiness, GRC, and process improvement consulting to federal and commercial organizations, standardizing processes, strengthening compliance, and preparing for external audits and CMMI appraisals.
• Lead cross-functional process improvement initiatives across project management, service delivery, quality, and governance, translating business objectives into standardized SOPs, workflows, and measurable KPIs.
• Facilitate process mapping workshops to document current-state processes, identify bottlenecks, and design future-state workflows that reduce cycle time, rework, and variability.
• Manage governance documentation libraries and Process Asset Libraries (PALs), ensuring policies, SOPs, templates, and procedures are accurate, standardized, version-controlled, and audit-ready, aligned with ISO 9001 / ISO 27001 and CMMI requirements.
• Partner with senior leadership to establish governance structures, metrics, and review mechanisms (management reviews, performance reviews, internal audits) that support continuous improvement and risk management.
• Conduct organizational and project-level internal audits, evaluating documents, records, and objective evidence against ISO and CMMI practice expectations.
• Identify nonconformances and documentation gaps, prepare audit findings, and track corrective actions (CARs) through verification of closure.
• Support external audit and appraisal readiness by organizing objective evidence, maintaining audit-ready PAL structures, and preparing compliance summaries for leadership review.
• Deliver training and compliance coaching to project managers, team leads, and SMEs on process adherence, documentation standards, audit expectations, and evidence preparation.

Project Manager & Process Architect / Appraisal Team Member (Contract Engagement)

Right Solutions, Inc.
02.2023 - 05.2025
  • Served as Process Architect and Project Manager, supporting multiple client organizations in their journey toward CMMI Maturity Level 3 (DEV & SVC) and ISO-aligned process maturity. Acted as an Appraisal Team Member (ATM) for formal appraisals.
  • Designed and standardized enterprise process architectures, policies, procedures, templates, and checklists across project management, service delivery, governance, risk, configuration, measurement, and incident response.
  • Conducted detailed gap analyses against CMMI and ISO standards; developed prioritized improvement roadmaps and defined process-improvement goals with leadership.
  • Led process improvement initiatives to resolve recurring issues such as inconsistent requirements management, weak risk tracking, and incomplete corrective actions—improving traceability and reducing nonconformities.
  • Built and maintained SharePoint-based Process Asset Libraries (PALs) and evidence repositories, ensuring strong document control, version integrity, and audit-ready configuration management.
  • Facilitated management and process review meetings by presenting metrics, audit observations, and compliance findings; verified implementation and effectiveness of improvement actions.
  • Served as an Appraisal Team Member during formal CMMI appraisals, reviewing objective evidence, interviewing practitioners, identifying gaps, and contributing to findings and readiness conclusions.
  • Delivered training on updated processes, roles, responsibilities, documentation expectations, and appraisal preparation to strengthen organizational audit readiness and compliance culture.

Project Manager | Scrum Master

Glow Touch LLC – Client: Genscape (Wood Mackenzie)
09.2010 - 10.2015

• Led cross-functional Agile teams (8–12 engineers, QA, analysts) delivering enterprise energy data and intelligence platforms aligned with client quality, audit, and compliance frameworks.
• Managed delivery of custom energy-market analytics applications, supporting high-availability, data-intensive systems for internal and external stakeholders.
• Partnered with product owners and business stakeholders to define and prioritize requirements, manage scope changes, and balance delivery speed with quality—resulting in 95%+ on-time release delivery.
• Introduced delivery and quality metrics (velocity, sprint predictability, defect leakage), improving sprint completion by ~20% and increasing planning accuracy across releases.
• Collaborated with QA and operations teams to strengthen release and feedback loops, contributing to a 30–40% reduction in production defects and rework.
• Drove continuous improvement initiatives that improved release stability and reduced post-deployment incidents, strengthening client and stakeholder trust.

Environment / Technologies: Agile (Scrum, Kanban), Jira, Confluence, Java, Struts, Hibernate, JMS, PostgreSQL, Oracle, Maven, Git, JBoss, JUnit, Eclipse, IntelliJ

Appraisal Team Member / Internal Quality Auditor – CMMI-DEV ML3

Diya Systems Mangalore Pvt Ltd
09.2012 - 06.2015
  • Supported the organization’s successful CMMI Level 3 (DEV) appraisal and quality improvement initiative by implementing structured processes, conducting internal audits, and building a sustainable Quality Management System (QMS) aligned with CMMI and ISO 9001 frameworks.
  • Served as Appraisal Team Member (ATM) for the CMMI Level 3 assessment, contributing to evidence preparation, practitioner interviews, appraisal findings, and readiness validation.
  • Developed, standardized, and implemented QMS process assets including policies, procedures, SOPs, templates, and audit checklists to ensure consistent process execution.
  • Conducted internal project and process audits (PQA/SQA) to verify compliance with CMMI practices and organizational quality standards, documented findings and improvement actions.
  • Identified process nonconformances and partnered with PMs and technical teams to define and implement corrective and preventive actions (CARs/PARs), ensuring closure and verification.
  • Supported ISO 9001 alignment by integrating documentation, roles, and controls across CMMI and QMS frameworks to strengthen external audit readiness.
  • Delivered training and awareness sessions on process compliance, estimation models, measurement practices, and evidence expectations to improve organizational maturity.
  • Enhanced estimation and delivery models to improve predictability, resource utilization, and project performance.
  • Reported audit results, trends, and risks to senior management and contributed to continuous improvement initiatives across functions.

Certification

  • Certified CMMI Associate (Development & Services) – ISACA
  • SAFe 5 Advanced Scrum Master (SASM) – Scaled Agile, Inc. (previously certified)

Education

Master of Business Administration (MBA) - Project Management

Sikkim Manipal University
Manipal
08.2011

Master of Computer Applications (MCA) - DOEACC ‘B’ Level (Equivalent to MCA)

DOEACC (NIELIT), Government of India
Kollam
08.2005

Bachelor of Science (B.Sc.) - Statistics & Mathematics

Kannur University
Kanhangad
08.2002

Similar Profiles

  • Neeraj GargNeeraj Garg

    <ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.

  • MUHAMMAD JAVEDMUHAMMAD JAVED

    Governance, Risk, and Compliance Advisor at KinetrixGovernance, Risk, and Compliance Advisor at Kinetrix

  • Monica BogganMonica Boggan

    Cybersecurity Manager, Governance, Risk & Compliance at ENGIE North AmericaCybersecurity Manager, Governance, Risk & Compliance at ENGIE North America

  • Ravindranath Reddy MarpulaRavindranath Reddy Marpula

    Lead ITRO - Governance , Risisk and Compliance at Wipro TechnologiesLead ITRO - Governance , Risisk and Compliance at Wipro Technologies

CREATE PROFILE
Sreeja Thamarasherry