Summary
Work History
Education
Skills
Certification
Work Preference
Quote
Accomplishments
Websites
Interests
Software
Additional Information
Overview
Project: 1
Project: 2
Project: 3
Project: 4
Project: 5
Timeline
BusinessAnalyst
SREELAKSHMI BALAKRISHNAN

SREELAKSHMI BALAKRISHNAN

Tampa,FL

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Work History

Business Analyst

Wecs Labs
Boston, Massachusetts
04.2024 - Current
  • Spearheaded analytics initiatives for cross-functional projects, developing over 10 advanced Tableau and SQL dashboards that improved KPI visibility by 40%.
  • Automated recurring reporting processes, decreasing data processing time by 60% and enhancing refresh frequency to near real-time.
  • Designed and standardized client onboarding processes, reducing onboarding time by 35% and increasing satisfaction scores.
  • Created a structured work intake protocol, streamlining task assignments and improving resource allocation by 30%.
  • Conducted competitive and market research on over 15 competitors, identifying trends that led to three new service offerings.
  • Produced detailed technical documentation that aligned business goals with IT deliverables, accelerating project timelines.
  • Collaborated with data engineering to establish data quality standards, increasing dashboard reliability and reducing stakeholder queries by 25%.
  • Supported leadership with ad hoc analysis, influencing strategic decisions that expanded company clients from 12 to 20 in six months.

Business Analyst

Polus Solutions LLC
Quincy, Massachusetts
07.2023 - 04.2024
  • Led reporting and analytics workstream during the implementation of new research administration systems, aligning with MIT audit policies to ensure 100% grant compliance for $1.5M+ in expenditures.
  • Automated ETL processes integrating Oracle, SAP, and local data sources to support system integration and data migration, reducing manual reporting by 30% and enhancing data accuracy for project tracking.   Collaborated with senior financial officers and cross-functional stakeholders to define and configure performance KPIs, improving dashboard delivery speed by 25% and driving more strategic decision-making.
  • Led UAT cycles for 10+ software and system enhancements, identifying 50+ critical issues pre-deployment, ensuring 99.8% system uptime and a smooth go-live experience.
  • Facilitated stakeholder workshops to refine reporting structure and align business objectives with system configuration, improving post-implementation adoption and KPI tracking.
  • Optimized recurring financial and operational reports (20+ reports), eliminating redundancy and saving over 15 hours monthly, contributing to post-go-live support efficiency.
  • Conducted historical and budgetary data analysis that led to the reallocation of $250K+ toward priority initiatives, improving ROI from department-level projects.
  • Trained junior analysts on data visualization, SQL tuning, and change request documentation to support ongoing enhancements to the ERP reporting ecosystem.

Associate Program Coordinator

University of Massachusetts
Lowell, Massachusetts
08.2022 - 05.2023
  • Led cross-functional stakeholder sessions with faculty, administrators, and academic departments to define key performance indicators, align data strategy with institutional goals, and improve program performance tracking.
  • Presented strategic recommendations to senior leadership based on multi-source analytics, resulting in streamlined reporting, enhanced transparency in performance reviews, and funding for 3 new initiatives.
  • Directed student engagement and industry outreach initiatives using data-driven insights, increasing student participation by 18% and expanding local partnerships by 15%; oversaw development of feedback tools that improved stakeholder input capture by 30%

Associate Business Analyst

Yathi Innovations
Thrissur, Kerala
05.2019 - 12.2020
  • Led cross-functional collaboration with stakeholders, product managers, and developers to align business needs with functional specifications, improving app usability and boosting user retention by 25% while shortening development cycles by 30% through clearer sprint planning.
  • Facilitated requirement refinement and quality assurance efforts, identifying 40+ issues pre-launch, and contributing to a 20% reduction in support tickets, strengthening overall product reliability and user satisfaction.
  • Documented critical workflows and business processes, including onboarding paths and operational protocols, improving team ramp-up speed by 15%, and enhancing delivery predictability by 22% through improved Agile coordination.
  • - Conducted in-depth market research and competitor benchmarking across key EdTech platforms to evaluate product features and user impact, directly shaping roadmap priorities, and long-term product strategy.
  • Supported strategic decision-making through business case development and backlog management, ensuring that enhancements were aligned with user needs, business goals, and performance metrics.

Education

Master of Science - Business Analytics

University of Massachusetts, Lowell
Lowell, MA
05-2023

Bachelor of Technology - Civil Engineering

NSS College of Engineering
Palakkad
07-2014

Skills

  • Data visualization
  • SQL querying
  • Tableau reporting
  • ETL automation
  • Technical documentation
  • Business process improvement
  • Stakeholder management
  • Cross-functional collaboration
  • Problem solving
  • Analytical thinking
  • Effective communication
  • Project management
  • Analytical tool implementation
  • Multitasking and organization
  • Problem-solving
  • Software development life cycle
  • SQL proficiency
  • Test case scenarios
  • Forecasting and planning
  • Customer needs assessment
  • Microsoft Office Suite
  • Time management
  • Decision-making
  • Gap analysis
  • BI tools expertise
  • Product management
  • Attention to detail
  • Client relationship management
  • Data mining
  • Strategic thinking
  • Quality assurance
  • Pivot tables
  • KPI tracking
  • Functional specifications
  • User acceptance testing
  • Data mapping
  • Business case validation
  • Systems analysis
  • Requirements gathering
  • Narrative use cases
  • Web-based reporting tools
  • Product development
  • Business planning
  • Database management
  • Training and development

Certification

Six Sigma White Belt

SQL (Intermediate)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balancePersonal development programsCompany CultureTeam Building / Company Retreats

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Accomplishments

  • Reduced organizational operating costs by 30% by streamlining processes.
  • Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
  • Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.

Interests

Business Analytics

Data Visualization

Stakeholder Engagement

Continuous Learning

Global Opportunities

Mentor and Knowledge Sharing

Strategic Impact

Software

Jira

SQL

Tableau

Microsoft office Suite

Google Docs

LaTex

Smartsheet

Redmine

Slack

Additional Information

Relocation Flexibility: Open to opportunities, bringing a multicultural perspective and readiness to thrive in dynamic environments.

Languages: Fluent in English and familiar with communication standards across international business settings.
Professional Development: Actively pursuing certifications and advanced training in business analytics, ETL frameworks, and data visualization to expand technical depth.
Mentorship & Collaboration: Passionate about team development—trained junior analysts in SQL tuning, dashboard design, and documentation practices.
Portfolio Projects: Demonstrated experience in client onboarding optimization, grant compliance reporting, and KPI dashboard development, with live visualizations available on Tableau Public.
Networking & Leadership: Engaged in cross-functional workshops, UAT cycles, and strategy meetings with senior stakeholders; focused on aligning analytics with strategic goals.
Interests: Enthusiastic about transforming processes with technology, leading impact-driven analytics initiatives, and collaborating on global data solutions.

Overview

4
4

+ Years Hands-on experience in business analysis and data strate

10
10

+ Dashboards to enhance KPI and stakeholder visibility

10
10

% Faster Reporting Achieved through ETL and SQL optimization

5
5

+ Stakeholder Workshops led to refine reporting structure

1
1

Live Dashboard Website

8
8

+ Reports Streamlined

Project: 1

📦 Predictive Analytics in Supply Chain Optimization — Dell Technologies

This project focused on applying advanced predictive analytical techniques to enhance supply chain operations for electronic units at Dell Technologies.

🔍 Objective
To forecast inventory requirements with higher accuracy and streamline stock management by reducing excess inventory and preventing shortages.

📈 Approach

  • Developed a predictive model to analyze historical demand data and procurement cycles.
  • Applied statistical and machine learning techniques to fine-tune forecast accuracy for multiple product categories.
  • Integrated model outputs into supply chain planning systems to support real-time decision-making.

🚀 Outcomes

  • Increased capacity in forecasting precision, leading to more informed procurement planning.
  • Realized operational efficiencies by minimizing overstock scenarios and optimizing warehouse utilization.
  • Delivered insights that empowered strategic sourcing decisions and improved agility in inventory replenishment.

🧠 Impact
This analytical approach supported Dell’s goals in maintaining lean inventory levels while ensuring product availability. It became a vital asset for balancing cost and customer satisfaction across supply chain operations.

Project: 2

🚗🚙🛻 Electric Vehicle Data Analysis
Designed and developed an interactive Tableau dashboard analyzing 150,000+ electric vehicle records to uncover adoption patterns and market dynamics.

🔧 Key Contributions

  • 🧼 SQL-driven data cleaning: Ensured high data integrity by standardizing variables and transforming inconsistent formats.
  • 🧭 Strategic filters: Enabled dynamic filtering by model year, state, and fuel type, allowing stakeholders to perform tailored analyses.
  • 📊 CAFV insights: Visualized Clean Alternative Fuel Vehicle (CAFV) eligibility data to support data-backed policy decisions and promote cleaner transportation.

💡 Impact
This analysis empowered decision-makers with a robust tool to forecast EV trends, evaluate regional adoption rates, and strengthen clean energy initiatives through actionable insights.

Project: 3

💳 Credit Card Fraud Detection 

This project focused on building a robust machine learning pipeline to detect fraudulent credit card transactions with maximum precision and minimal false positives.

🧠 Objective
To accurately identify 100% of fraudulent activities while reducing incorrect fraud classifications — a crucial balance in fraud analytics.

🔍 Project Scope

  • Modeled historical transaction data labeled for confirmed fraud cases.
  • Performed data cleansing and preprocessing, including normalization and outlier handling.
  • Transformed feature space using Principal Component Analysis (PCA) for dimensionality reduction and enhanced anomaly detection.

⚙️ Techniques Implemented

  • Local Outlier Factor (LOF) and Isolation Forest algorithms to identify suspicious patterns and anomalies.
  • Evaluated model performance using precision-recall tradeoffs and confusion matrices to fine-tune results.

📊 Outcome
The resulting model demonstrated a high detection rate of fraudulent transactions, offering valuable insights into behavioral deviations and risk profiles. This project highlighted the power of unsupervised learning methods for anomaly detection in real-world financial datasets

Project: 4

💼 Banking Data Portfolio Analytics Dashboard — Tableau Public

This project aimed to deliver a robust and interactive dashboard for real-time monitoring of bank loan performance and portfolio trends.

📊 Dashboard Features

  • Tracked $435.8M in funded loans and $473.1M in received payments, enabling end-to-end visibility into loan activities.
  • Designed filters for verification status, loan grade, and loan purpose to facilitate customized portfolio reviews.

🗺️ Visual Insights Delivered

  • Geographic distribution maps pinpointed regional loan activity hotspots.
  • Temporal trend analysis revealed market momentum across loan durations and funding cycles.
  • Demographic breakdowns identified that 70.35% of loans were 36-month terms, with $253.8M allocated to debt consolidation.

📌 Executive-Level KPIs

  • Showcased metrics like 11.7% average interest rate and 13.3% Debt-to-Income (DTI).
  • Monthly trend visualizations reported a notable 15.8% MoM growth in received payments, informing strategic decisions.

🌟 Impact
This dashboard empowered stakeholders with critical loan performance metrics, facilitating faster decisions in credit risk management, portfolio planning, and growth strategy alignment.

Project: 5

📈 Commercial Portfolio Performance Analysis Dashboard — Tableau Public

This project delivered a high-impact Tableau dashboard for analyzing sales performance and identifying strategic growth opportunities across product portfolios.

🔍 Key Features

  • Built profitability-growth quadrant visualizations to pinpoint $1.16M in high-performing product categories and uncover 8700%+ growth potential, driving resource optimization.
  • Enabled dynamic, interactive filtering across sales and margin dimensions, categorizing products into Winners, Losers, and Opportunity Areas for clearer decision-making.
  • Combined scatter plots and metrics tables to highlight critical product KPIs, including 35% profit margins, $638K+ in sales, and 1200%+ growth rates.

🚀 Impact
Empowered executive teams with instantly digestible insights to steer product strategy, reallocate investments, and focus on growth-driving segments—transforming raw metrics into decisive business action.

Timeline

Business Analyst

Wecs Labs
04.2024 - Current

Business Analyst

Polus Solutions LLC
07.2023 - 04.2024

Associate Program Coordinator

University of Massachusetts
08.2022 - 05.2023

Associate Business Analyst

Yathi Innovations
05.2019 - 12.2020

Master of Science - Business Analytics

University of Massachusetts, Lowell

Bachelor of Technology - Civil Engineering

NSS College of Engineering
SREELAKSHMI BALAKRISHNAN
Resume profile built at Resume-Now.com