SreeLakshmi Gade

Project Name: International Content Management Systems

The project aims at developing or maintaining content management solution for various channels/applications like CBOL, CCOL, MBOL, Smart Banking, ESOK etc. used across Citibank. The ESOK is an intranet website of Citibank which will be used as System of Knowledge by CITI Phone officers.

Responsibilities:

• Developed various microservices using Spring Boot and integrated them with CMS tool.
• Managed/Led a team of 10 people for assigning the tasks and getting them done by tracking the daily status.
• Involved in microservices migration from PCF to Openshift kubernetes.
• Involved in secrets vault migration from credhub vault to Hashicorp vault and cyberark vault.
• Supporting the consumers if any issues.
• Gathering and analyzing the requirements related to Security features for online and mobile banking
• Involved in microservices migration from Java 8 to Java 17.
• Participate in Sprint planning and Grooming sessions to collect and analyze the business requirements.
• Executed application manager role in identifying and fixing risk and control items reported on application.

Project Name: Platform Insights & Reporting

Platform Insights & Reporting provides meaningful and actionable insights about the Global Banking Platform(GBP) to both internal to GBP and external stakeholders, leveraging KPIs set around shared GBP goals and targets.

Responsibilities:

• Participate in Sprint Planning and Grooming sessions to collect and analyze the business requirements.
• Provide Technical Design and Solution Engineering.
• Build and Deploy microservices in AWS EKS environment, worked on AWS services such as S3,SQS.
• Decouple application into multiple components and use serverless patterns like AWS Lambda to achieve functionality.
• Involving in design discussion on migrating to AWS environment and Guide to use AWS provided distributed messaging services for Event notifications.
• Implement new Technology Stacks to build robust micro-services in AWS Cloud environment.

Project Name: Cloud Shared Platform Services

Cloud Runtime components are of critical components for Citi Bank applications. The focus here is to provide development and maintenance support for all internal and external applications.

Responsibilities:

• Participate in Sprint Planning and Grooming sessions to collect and analyze the business requirements.
• Provide Technical Design and Solution Engineering.
• Implement new Technology Stacks to build robust micro-services in Cloud environment.
• Implementing Security Features for micro services using new standards like OAuth and Secure tokens.
• Responsible for monitoring and analyzing production data using Splunk and set Alerts for unexpected error rates in Production environment to take proactive steps to control error limit.
• Provide Internal Auditing, Peer Review and Quality Assurance for the Project deliverables.
• Creating user stories and tasks for the requirements in RTC/JIRA and track the same.
• Manage/Lead offshore team of 5 people for assigning the tasks and getting them done by assisting them by providing clear requirements.
• Supporting the consumers if any issues.
• Gathering and analyzing the requirements related to Security features for online and mobile banking
• Used Java8 features like Lambda expressions and Stream API on Collections to increase performance.
• Extensively used Core Spring Framework for Dependency Injection of components.
• Participate in Sprint planning and Grooming sessions to collect and analyze the business requirements.

Project Name: International Content Management Systems, UI/UX

The project aims at developing or maintaining content management solution for various channels/applications like CBOL, CCOL, MBOL, Smart Banking, ESOK etc. used across Citibank. The ESOK is an intranet website of Citibank which will be used as System of Knowledge by CITI Phone officers.

Responsibilities:

• Developed java libraries and integrated with teamsite workflows.
• Involved in developing teamsite DCR's and workflows for content creation and deployment.
• Gathering and analyzing the requirements related to Security features for online and mobile banking
• Involved in content stores migration from TeamSite 7.2.1 to TeamSite 7.5 server which includes edition retention to last six months.

Project Name: Ubiquity Walls

The project aims at developing content management solution for Sales Wall, Media Wall and Interactive Media Wall used in Citibank smart banking branches.

Responsibilities:

• Developed around 25 DCTs for managing Sales Wall, Media Wall and Interactive Media Wall channels content.
• Developed Custom Menu Interfaces for Master, Sales Wall, Media Wall and Interactive Media Wall using EXT JS which helps to create a hierarchy for the end user preview.
• Involved in TinyMCE external editor customization.
• Created Data Deploy and Open Deploy configuration files.
• Build prototype for various required services such as Scheduling, Logging and Notification Service using third party Node JS based JavaScript library.
• Designed and developed Common Content Copy Workflow from scratch for copying content across TeamSite stores.
• Utilized MEAN stack, REST design pattern, MVC framework and SPA framework based on Node JS.
• Developed custom TeamSite preview which helps users to have a look at the preview of each node used in Sales Wall, Media Wall and Interactive Media Wall before deploying.
• Prepared unit test cases.
• Involved in UAT bug fixes.
• Involved in rolling out the application across APAC, EMEA and NA regions.
• Involved in Production support.

Project Name: QR QMiles

Qatar Airways to launch the new version of its Privilege Club module and transactional applications, with enhanced user experience and functionality, benefiting both Qatar Airways business and its end users. This project contains two phases, User Pre-login phase and User Post-login phase. Each phase contains pages which will be rendered by Interwoven Livesite.

Responsibilities:

• Involved in development of Qmiles pre login pages.
• Involved in development of Components and templates.
• Involved in creation of Site Publisher pages.
• Involved in creation of data capture templates.

Project Name: Internet Voice Response

IVR applications support the Content Management for the Citi phone IVR. When a Citibank customer calls the Citibank Customer Service number, it is directed to the IVR interface. The IVR interface responds to the customer, by retrieving the wav files from Web server. GCMS system will allow the business to maintain these IVR interface contents in DB/Web server.

Responsibilities:

• Involved in requirement and design phase of the application.
• Involved in preparation FR and Design document.
• Involved in conversion of Perl code to java.
• Involved in migration of TeamSite 6.5 to TeamSite 7.2
• Involved in creation of Presentation template XSLT for generating for creating Email template XSL’s.
• Involved in Log back logging configuration setup for creating logs with dynamic file names (one log file will be created for one Job).
• Involved in development of data capture templates which will be used managing web contents across the sites.
• Involved in preparation of Unit Test Cases and User Manual document.
• Trained the Testing team users about the application scope of testing.