Sreenija Garimella

Focused on further developing acquired skills by learning from top teams and completing development projects. Knowledgeable about mobile and desktop platforms.

UNI Connections, St. Louis, MO, Junior Developer, 05/01/23, 08/01/23, Developed and improved software over four consecutive summers, using different programming tools to make programs run better., Ensured software reliability and performance through thorough testing., Created a website using HTML for the company to present their position availability and services.

• AT&T, St. Louis, MO, Sales Representative, 08/01/23, 04/01/24, Collaborated with different teams to solve technical problems with product activations and network connections., Analyzed customer data to understand their needs better, which helped tailor sales pitches effectively and improved the store's sales numbers., Used CRM Software to keep track of customer interactions. Based on feedback, offered personalized assistance to ensure that the customers had a smooth experience.
• Lowe's, Bloomington, IN, Customer Service Specialist, 09/01/20, 05/01/22, Processed returns and transactions on the store's inventory system, Genesis. Utilized this software to also check online-orders and process them as needed., Oversaw retail technology systems to make sure that each transaction went smoothly with no interruptions.

St. Luke's Hospital, St. Louis, MO, IT Help Desk Volunteer, 05/01/18, 09/01/18, Helped hospital/IT staff and patients with computer issues, fixing software difficulties so tasks ran smoothly., Documented when an issue was resolved. Helped ensure that certain technology difficulties were avoided in the future.