Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sreenivasa Reddy Mandapati

Plano,TX

Summary

Experienced Sr Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr Scrum Master

JP Morgan Chase
11.2011 - 08.2023
  • Acted as servant-leader for Product and software development teams, guiding and coaching them in adopting Agile principles and Scrum practices.
  • Facilitated daily stand-up meetings, sprint planning, sprint reviews (Demos), and retrospectives to ensure effective communication, collaboration, and progress tracking.
  • Visibility into team's velocity, sprint burndown, and other pertinent metrics was made available to software development managers, enabling data-driven decision-making and highlighting areas for improvement.
  • Collaborate with product owners and technology teams to maintain a well-prioritized and refined product backlog.
  • Optimize team velocity and identify opportunities for improvement.
  • Provided regular updates on the team's work and progress to stakeholders in a variety of ways, including written, verbal, presentation, and dashboard.
  • Assist cross-functional teams in implementing strategies and best practices from Agile and SAFe.
  • Coordination of release planning for feature delivery into the production environment for clients.
  • Coordinate development and integration testing with other teams.
  • Assist in ensuring that user stories have clear acceptance criteria, are well-defined, and have a projected completion date.
  • Coordinating the efforts of multiple teams within the Agile Release Train (ART-Group of 5 scrum teams), ensuring that they're working together efficiently and addressing any dependencies or blockers that arise.
  • SAFe Agile transformation, Product rollout and client migrations.
  • Supported the Scrum team in achieving their objectives by removing obstacles or impediments hindering progress and helping them make decisions autonomously.
  • Encouraged a culture of continuous improvement within the team, identifying opportunities for process enhancement and working with the team to implement appropriate changes.
  • Actively sought feedback and apply lessons learned from previous sprints to drive iterative improvement.
  • Acted as a mediator in resolving conflicts and promoted a positive team culture.
  • Facilitated effective communication and collaboration between the entire project team, key stakeholders, and other cross-functional team members.
  • Leveraged influencing skills to gain buy-in and commitments from all stakeholders.
  • Implemented Definition of Ready (DoR) and Definition of Done (DoD) management for Agile work.
  • Worked to provide continuous improvement for product development lifecycle.
  • Established and enforced project timelines and deadlines.

UAT Manager

AT&T
02.2008 - 11.2011
  • Served as the UAT Manager for the U-verse Light Speed project for several releases
  • Supported all phases of UAT testing for assigned projects
  • Planned Scrum Implementation
  • Managed a team of 20 resources between on/offshore
  • Implemented changes and estimation to increase the team’s productivity
  • Assisted in the formation of a new team, as well as conducting performance reviews and training
  • Coordinated and oversaw all testing activities for both offshore and onshore teams
  • Assigned work depending on resource experience and kept track of progress
  • Arranged and optimized the product backlog
  • Close coordination with Product/Business team
  • Coordination of the AMDOCS team
  • Organized scrum celebrations and events as a backup
  • Trained the team and other scrum resources across technology
  • Made teams self-sufficient to manage tech releases
  • Conducted team building and training, as well as conducting KT sessions with stakeholders on a regular basis
  • Created the UAT Test approach, as well as the Entry and Exit criteria
  • Documented the testing timeline, ensuring detailed application-level test plans and test scripts are developed, documented, and executed by UAT resources within the testing window
  • Managed and led the Test processes and Production deploys
  • Conducted pre-User testing before turning over the testing environment to the user community
  • Reviewed all Change Requests (CRs) and planned the required testing activities
  • Ensured the availability of a UAT test environment to perform the Test cycles and provide technical support to users throughout the user testing cycles
  • Communicated categorization of feedback and set expectations appropriately
  • Contributed to ensuring the quality and completeness of the test artifacts and testing process
  • Actively engaged and improved the testing methodology across teams
  • Played an active role in influencing the timelines for releases by providing accurate UAT estimates
  • Coordinated complex issues with development teams to ensure quick turnaround time of UAT defects
  • Coordinated and closely tracked the daily testing activities between Onshore and offshore teams
  • Coordinated with the UAT team, Product, PMs, and Business Analysts to clear the issues and complete the testing tasks on time
  • Effective test management and metrics reporting
  • Involved in data and environment setup
  • Participated and conducted discussions, review sessions with architects, business requirement analysts, and developers to meet the end user expectations
  • Ensured the product was thoroughly tested to avoid issues in production.

Sr Test Lead/Release coordinator

DTE Energy
02.2006 - 01.2008
  • Completed the project by working as Release Test lead
  • This client is one of the nation's largest diversified energy companies with regulated electric and gas utility businesses
  • Involved in directing the team to comply and organize system test efforts
  • Designed the testing procedures and process for test management
  • Responsible for managing, controlling, and coordinating all test life cycles (unit, integration, system, and UAT)
  • Tracked the daily progress of work and conducted team meetings to assess the individual team member activities
  • Conducted and coordinated all testing phases of Lotus Notes 7.2 client upgrades, including Thick Client, Thin Client, and browser upgrades
  • Published software test deliverables identified during each control point of SDLC, including test plan, test strategy, test case/script, and results analysis
  • Coordinated test activities and necessities with business, development, CM, deployment, and production groups
  • Participated in manual testing and result analysis
  • Extensively used Quality Center for defect management
  • Prepared LOE, test environment requirements, identified resource/skills, and test schedule
  • Formulated a new 'defect prevention' strategy by reengineering existing testing and inspection processes
  • Accomplished on-time, under-budget delivery of all modules worked on so far, complying with adopted IT standards
  • Extensively used Quality Center for test management and defect tracking
  • Reviewed test plans, test cases, and test scenarios based on the business requirement documents and functional requirement specifications
  • Worked on the CSB application for energy (power and gas) customer billing and vendor PSM (Portfolio Sales Management) system
  • Interacted with the developers and end-users to resolve technical issues
  • Coordinated defect fixes while doing different phases of testing
  • Prepared the TBD metrics during the testing phase
  • Carried out regression testing on the new build of the application

Education

Bachelor Of Engineering (BE) -

Gulbarga University
India
01.1995

Skills

  • Strong Analytical and Collaborative Skills
  • Capable of Coaching and managing 3-5 scrum teams simultaneously
  • Expertise in Agile ceremonies, backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Agile Transformation and Agile Project Management (APM)
  • SAFe and Agile Transformation Lead
  • Certified Scrum Master (CSM) with over 15 years of experience in Agile software development
  • Proficient in Agile methodologies (Scrum, Kanban, XP, TDD) and Scaling frame works such as LeSS and SAFe
  • Experience in PI planning and ART events
  • Demonstrated ability to lead cross-functional teams, promote self-organization, and facilitate effective communication
  • Strong problem-solving and conflict resolution skills, with a focus on removing impediments and promoting team efficiency
  • Ability to adapt to changing priorities, work well under pressure, and manage multiple projects simultaneously
  • Experience in coaching teams on Agile practices, fostering a culture of continuous improvement, and adapting Agile processes to suit team needs
  • IT Project/Release Management
  • Full Product Life-Cycle Development and Analysis (SDLC / Waterfall, Agile, Scrum, Six Sigma /Client variations)
  • Root Cause Analysis, Defect Management, Team Management, Budget Planning
  • Risk Assessment, Process Improvements, QA Auditing Procedures
  • CI/CD/CT DevOps environment support and weekly or daily production deployments
  • Functional knowledge of Azure and AWS cloud technologies
  • Good knowledge of Six Sigma process, Lean and Agile practices, and Improvement
  • Proficiency in using project management and collaboration tools (eg, Jira, Confluence, Office 365),Rally Tool, RESTful API, Splunk, Dynatrace, HP ALM, Azure, AWS, DevOps

Certification

  • Project Management Professional (PMP)
  • CSTE (Certified Software Test Engineer) Certification.
  • CSM (Certified Scrum Master)
  • SAFe Scaled Scrum Expert (SSE)
  • AWS Certified Cloud Practitioner
  • Microsoft Certified: Azure Fundamentals

Timeline

Sr Scrum Master

JP Morgan Chase
11.2011 - 08.2023

UAT Manager

AT&T
02.2008 - 11.2011

Sr Test Lead/Release coordinator

DTE Energy
02.2006 - 01.2008

Bachelor Of Engineering (BE) -

Gulbarga University

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Sreenivasa Reddy Mandapati