Around 20+ years of IT experience in Project Management/Lead, System Analysis, design, development, and production support of large mainframe and cross functional applications
Sound Functional/Domain knowledge of Adjudication of Claims processing Applications in Health Care.
Good Experience and Domain Knowledge in Banking and PLCC Credit card applications(batch/online)
Manage Offshore and Onsite teams with more than 25 resources very effectively and execute the simultaneous projects successfully.
Well versed in Quality Assurance processes like test strategy, test planning, Execution, and defect tracking and resolution procedures
Skilled in SDLC and tools used in project management and PMP methodologies.
Well Versed with ALM Methodology/Agile methodology and related tools.
Very Good at interpersonal, communication, leadership skills
Overview
24
24
years of professional experience
Work History
Officer/AVP
Regions Bank
2025.05 - Current
Interacted extensively with customers to gather requirements and translate them into functional and technical specifications.
Design, Develop, Code, Test and Implement applications using COBOL, DB2, CICS, MQ Series and JCL.
Fine-tuned application performance to meet service level agreements with internal and external customers.
Supported by fixing abends and conducting thorough investigations to identify and resolve root causes of complex problems.
Monitoring and supporting daily, weekly, monthly, quarterly, yearly prod cycles and work on urgent Issues.
Writing a detailed test strategy and creating test data for development and testing teams.
Participated in design reviews, code walk-through, validation of test results.
Designed program specifications, worked with other team members to validate code and test results.
Constructed a new JCLs, PROCs, Control Cards and scheduled the jobs in IWS Scheduling System.
Performed requirement analysis and system analysis in the Scope phase of the project.
Major Projects executed during this tenure: DSS Requests, Confluent Kafka Migration.
Sr. Application Systems Analyst/Lead Programmer
Blue Cross and Blue Shield of Alabama
2017.03 - 2025.05
Interacted extensively with customers to gather requirements and translate them into functional and technical specifications.
Design, Develop, Code, Test and Implement applications using COBOL, DB2, CICS, MQ Series and JCL.
Performed requirement analysis and system analysis in the Scope phase of the project.
Writing a detailed test strategy and creating test data for development and testing teams.
Participated in design reviews, code Walk thru, validation of test results.
Designed program specifications, worked with other team members to validate code and test results.
Constructed a new JCLs, PROCs, Control Cards and scheduled the jobs in zeke Scheduling System.
Supported application stability by fixing abends and conducting thorough investigations to identify and resolve root causes of complex issues.
Monitoring and supporting daily, weekly, monthly, quarterly, yearly prod cycles and work on urgent Issues.
Fine-tuned application performance to ensure compliance with service level agreements for internal and external customers.
Technology/Software: Mainframe Technologies, COBOL, JCL, DB2, MQ Series, Stored Procedures, EZT, ALM, CA PureSCM, File Manager, Platinum, IBM DB2, WinSQL9, SyncSort, Topaz Workbench etc.
Sr. Application Systems Analyst/Lead Programmer
CGI Technologies and Solutions Inc.
2012.08 - 2017.05
Collected customer requirements and translated them into functional and technical specifications for development.
Design, Develop, Code, Test and Implement applications using COBOL, DB2, CICS, MQ Series and JCL.
Conducted requirement and system analysis during project scope phase to define project objectives.
Performed impact analysis to assess potential effects on related applications. to find the gaps in other applications.
Designed program specifications, worked with other team members to validate code and test results.
Writing a detailed test strategy and creating test data for development and testing teams.
Participated in design reviews, code Walk thru, validation of test results.
Constructed a new JCLs, PROC's, Control Cards and scheduled the jobs in zeke Scheduling System.
Supported operations by diagnosing and resolving abends, conducting thorough investigations to identify root causes of complex issues.
Application performance Fine tuning to meet Service Level Agreements with internal and external Customer.
Major Projects executed during this tenure: RFS Requests, Line Item Pricing, ICD10 Upgrades, Support other initiatives.
Project Lead/ Sr. Developer Lead
CGI Tech. and Solutions
Chattanooga, TN
2009.04 - 2012.07
Contributed to high-level technical design and development of various projects.
Evaluated requirements, translate to technical specifications.
Created deliverables including design documents, estimates and unit test results.
Assisted in the development of a system design document to reflect current processing, business requirements and system solutions with estimates.
Supported the team members in design, coding and testing activities.
Attended review meetings, interacting with business and functional users to gather requirements.
Support Functional, QA, Release, End-to-end testing activities.
Align team to monitor production processes.
Assisted team in providing solutions to improve the existing processes.
Helped the team troubleshoot production problems.
Provided immediate support for production issues to ensure operational continuityand respond immediately.
Major Projects executed during this tenure: Custom Benefit Build (CBB), Member statements, CDP Projects (HA and HSA), External Claim Pricing, MARS.
Run Support Lead (On call programmer) / Onsite Coordinator
PATNI Computer Systems Ltd.
2005.03 - 2006.06
As Run Support Lead, attend the bridge calls and provide 24/7 support for the mission critical applications like POS and Authorizations.
Managed and guided offshore teams to prioritize and resolve Incident Reports (IR) efficiently.
Perform root cause analysis and resolve the issues immediately for the business continuity.
Determined problems impacting performance and provide cost effective, permanent solutions to improve the quality by adopting six sigma methodologies.
Coordinated maintenance for Collection and Auto-Skip applications to ensure optimal performance.
GE Card Services is in the business of providing Credit Card and other related financial services to leading retailers across the United States and Canada.
Client: General Electric.
Sr Software Engineer/Group Leader
PATNI Computer Systems Ltd.
2004.04 - 2005.02
Guided team members on Project Requests (PR) to complete development, including preparation of High Level Design documents (HLD), Impact Analysis, Requirement Traceability Matrix, Low Level Design documents (LLD), Test Cases documents (TC), and Test Results documents (TR), alongside coding and testing activities in SDLC.
Managed team members and addressed incident reports (IR) to ensure timely support and maintenance of applications.
Collaborated with onsite coordinators to resolve issues and conduct root cause analysis.
Employed various technologies and software tools including UNIX, COBOL, and DB2 to enhance application performance.
Provide 2 month warranty support for implemented projects.
Client: General Electric.
Software Engineer
PATNI Computer Systems Ltd.
2002.09 - 2004.04
Collaborated on project requests to create high level design documents, impact analysis, requirement traceability matrix, low level design documents, test cases, and test results, while executing coding and testing activities within the software development lifecycle.
Contributed to the development of new platform for Commercial (BRC) clients while assisting onsite coordinators with issue resolution and root cause analysis.
Delivered warranty support for two months, enhancing project stability and reliability.