Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Srikanth Reddy KOppula

Milford,CT

Summary

Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivates personnel to maximize performance. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Metro By T-Mobile operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Performance-driven Marketing Manager skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.

Overview

9
9
years of professional experience

Work History

District Sales Manager

Metro By T-Mobile
08.2019 - Current
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.

Sales Associate Supervisor

Metro By T-Mobile
06.2018 - 07.2019
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.

Sales Associate

Metro By T-Mobile
05.2015 - 05.2018
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Checked prices for customers and processed items sold by scanning barcodes.

Education

Bachelor of Science - Computer Science

Loyala Degree College
India
06.2013

Skills

  • Sales and marketing
  • Staff Management
  • Strategic Planning
  • Verbal and written communication
  • Financial Management
  • Business planning
  • Budgeting
  • Creative merchandising
  • Business Development
  • Negotiation
  • Consulting
  • Job inspections
  • Marketing and advertising
  • Market Analysis
  • Public and Media Relations
  • Client communication

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 4 staff members.

Timeline

District Sales Manager

Metro By T-Mobile
08.2019 - Current

Sales Associate Supervisor

Metro By T-Mobile
06.2018 - 07.2019

Sales Associate

Metro By T-Mobile
05.2015 - 05.2018

Bachelor of Science - Computer Science

Loyala Degree College
Srikanth Reddy KOppula