Summary
Overview
Work History
Education
Skills
Citizenship
Certification
Project Portfolio
Timeline
Generic

Srini N

Dallas,TX

Summary

  • Project Manager with 20+ years of IT Project management and Operations working experience with Banking, State, Federal and IT technology clients.
  • Results oriented leader, performer with an excellent client relationship management and program management with a proven track record in handling multi service provider environment.
  • Experienced in Enterprise Architecture providing technology direction to strategic enterprise programs and helped shape technology roadmaps.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Project Manager

HSBC Banking
12.2018 - Current
  • Managed multi markets Credit and Debit card product implementation for both Retail and Commercial.
  • Lead team of scrum masters and agility teams
  • Worked with Product owner to align teams with product vision, sprint goals, and other necessary information
  • Managed projects with multiple technologies and apps like HPS-Power card, Salesforce, ServiceNow, IOS, Android, Pega, Mainframes, AWS, API, Mulesoft, Vision Plus, Jira, Confluence, Java, Oracle
  • Created environment of collaboration within teams that allows for open dialogue and productive solutions for resolving conflict
  • Lead skilled team in planning, execution, and completion of both business and security projects for adhering to timelines, budgets, quality standards, and defined processes/procedures
  • Manage communication of status updates to stakeholders and senior Management through scorecards and tracking of milestones and critical path
  • Build and maintain strong relationships with key partners in business, clients, vendors, product and all technical teams
  • Demonstrated creative problem solving and judgement and be empowered to escalate when necessary
  • Worked with partners in Operations and Product Management to streamline processes
  • Use Office tools to document meeting agendas and minutes and project plans
  • Use of workflow tool for status updates and document repository
  • Managed team performance through coaching and development of individuals
  • Support client escalations effectively with clear path to resolution
  • Utilize management reports and metrics to ensure success in meeting team's objectives and overseeing employee team adherence to policy and procedures
  • Ensured compliance with regulatory requirements, industry standards, and internal policies related to physical security measures
  • Maintain accurate project documentation, progress reporting, and post completion evaluations to track project and team performance and identify areas for improvement
  • Provide training/awareness programs to educate team and key stakeholders on new product and process enhancement.

Technical Project Manager

Texas State Govt Contract
12.2015 - 05.2018
  • Managed multiple project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Work with business and systems representatives to understand requirements and priorities and ensure that software development work is appropriately aligned
  • Translated business requirements to functional & technical specifications, database design, test planning and execution of a cloud-based web application working in Agile scrum environment aimed at delivering a robust project
  • Involved in meeting with Business Process Owners, SME (Subject Matter Experts) and primary stakeholders for requirement gathering in definition stage using MS Word
  • Created Requirement Traceability Matrix (RTM) to trace requirements and to make sure project requirements are being met
  • Developed and maintained project plans, status reports, issue logs, and another project related artifacts
  • Performed feasibility, adaptability study and risk analysis to identify business-critical areas from USER perspective
  • Manage scope, change management process and release planning activities throughout SDLC process of product
  • Responsible for on-time and on-budget delivery of large, multi-phase and multi-million Dollar enterprise software implementations
  • Led team and was also responsible for on-time delivery, scope, budget and revenue management
  • Led multi-location services team including resources in local region, India and on-site with customer managing time zones, task allocation and overall work plan
  • Managed all aspects of project (SOW creation, scope definition and adherence, timeline, budget, staffing, communication)
  • Coordinate and facilitate Requirements Reviews and Design Review meetings, approvals and sign offs
  • Managed stakeholder expectations and served as main escalation point of contact for business units, project management, and engineering
  • Communicated risks, developed strategies to mitigate them, and executed when necessary
  • Reviewed and provided feedback on training and reference material being created for system end users and assisted in user training for new application
  • Support business and technical team in product development and delivery process by successfully managing cross- departmental relationship.

Systems Architect

XEROX
06.2013 - 12.2015
  • Responsible for planning, designing and providing solutions on AWS infrastructure
  • Demonstrated technical cloud architectural knowledge in designing of production, staging, QA and development cloud Infrastructures running in 24x7 environments
  • Delivered customer specific cloud strategies, aligned with customer business objectives and with focus on cloud migrations
  • Provided leadership in infrastructure migration methodologies and techniques including mass application movements into cloud
  • Have strong understanding of cloud and infrastructure components like server, storage, network, data, and applications to deliver end to end cloud Infrastructure architectures and designs
  • Have strong knowledge, training and certification on cloud technologies like AWS, Azure, Google VMware
  • Migrating long time archives to AWS glacier for cost effective storage
  • Designed CI/CD pipeline to automate infrastructure.

Sr. Systems Engineer

HP
06.2012 - 05.2013
  • Perform root cause analysis and troubleshooting to investigate problems and implement appropriate resolutions
  • Support and maintain about Unix and Linux servers
  • Install upgrades and patches on operating systems software and hardware (e.g. Firmware) and replace failed hardware components as appropriate
  • Work with team members to budget and implement installs and maintenance around needs of business
  • Document tasks, schedules, test plans and risk mitigation plans in change management system
  • Diagnose problems with peers and other teams and document results in problem management system
  • Provide direction to team members to identify and resolve problems, document results, and develop actions to prevent problems from recurring.

Sr. Linux Administrator

IBM
07.2010 - 05.2012
  • Evaluate, install, test, configure, maintain, tune, and troubleshoot Red Hat Linux
  • Troubleshooting Linux network, security related issues, capturing packets using tools such as IPtables, firewall, TCP wrappers, NMAP
  • Preparing servers for Oracle RAC installation which includes tuning kernel, agent installation, adding NAS storage
  • Preparing RCA (Root Cause Analysis) for all high priority issues
  • Developed technical documents like handbooks, document installation configurations, and proposed resolutions for support processes
  • Responsible for Daily Backup maintenance through Tivoli Storage Management (TSM)
  • Provide technical assistance to application development area and co-workers about system analysis, design and programming.

System Administrator

Data & Bradstreet Corporation
01.2010 - 07.2010
  • Provided on-call support by rotation to provide 24x7x365 support
  • Efficiently coordinated with the Storage, Network and Hardware teams on server provisions
  • Utilized Remedy for data centre service requests (Network requests for IP's, ILO's, and DNS changes)
  • Built and configured migrations of Linux (V2V, P2P and Lift and Shift on RHEL)
  • Applied appropriate support packages/patches to maintain system integrity
  • Adequately maintained incremental, weekly and monthly backups.

Sales Account Manager

Staytop Systems
11.2003 - 12.2009
  • Leading teams, Driving Change, Managing Growth / Risk in varied areas such as Relationship/Account management, Business development, Vendor management, Recruitment & Contract negotiations
  • Handled multiple accounts like Cisco Systems Inc, Silicon Image, Sales Force for their staffing needs across the United States & India
  • Managed entire Consulting unit for Staytop Systems
  • Generated more than 3+ million dollar of new business in one year.

Education

Bachelor of Arts - Accounting

Osmania
India
06.2003

Skills

  • Project Management
  • Lean principles
  • Agile Best Practices
  • Sprint Planning
  • Presentation Skills
  • Scrum Framework Expertise

Citizenship

US Citizen

Certification

  • PMP
  • AWS Solution Architect
  • Redhat Certified Engineer
  • Solaris Systems Administrator

Project Portfolio

  • Datacenter Localization
  • Credit Card System migration
  • Debit Card System migration
  • Web and Mobile Banking journeys
  • Card Services
  • Reset PIN
  • CASH on EMI
  • Spend installments
  • Balance Transfer
  • Loan on phone
  • Digital Wallets
  • Cards Control
  • Datawarehouse Systems Migration
  • Salesforce Implementation and migration.
  • Rewards System Migration
  • Cloud Migration
  • Scheme (VISA and MasterCard) Compliance and Regulatory upgrades and fixes

Timeline

Project Manager

HSBC Banking
12.2018 - Current

Technical Project Manager

Texas State Govt Contract
12.2015 - 05.2018

Systems Architect

XEROX
06.2013 - 12.2015

Sr. Systems Engineer

HP
06.2012 - 05.2013

Sr. Linux Administrator

IBM
07.2010 - 05.2012

System Administrator

Data & Bradstreet Corporation
01.2010 - 07.2010

Sales Account Manager

Staytop Systems
11.2003 - 12.2009

Bachelor of Arts - Accounting

Osmania

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