Sri Nikhitha Appaneni
Hackensack,NJ
Summary
Results-driven Project and Quality Specialist with over 2 years of experience in project lifecycle management, process optimization, quality assurance, and instructional design. Proven success in leading cross-functional teams, documentation, conducting internal audits, and implementing quality frameworks that improved performance metrics by up to 30%. Adept at leveraging tools such as Excel, MS Project, PowerPoint, and Visio to generate data-driven insights, and executive dashboards. Experienced in coordinating e-learning initiatives, developing instructional materials, and managing project timelines to meet strategic goals. Holds a Master’s degree in Management Information Systems, with hands-on academic project experience in web-based scheduling platforms, and a Bachelor’s in Computer Science Engineering. Recognized for strong leadership, analytical thinking, and effective communication in both technical and educational environments.
Overview
2
2
years of professional experience
Work History
Quality Specialist
Amazon, India
Nanakramguda, Hyderabad
06.2021 - 07.2022
- Led end-to-end project lifecycle management from initial concept development to successful delivery, ensuring alignment with strategic goals, stakeholder expectations, and project timelines.
- Produced and maintained detailed project documentation, including regular status reports and comprehensive schedules; identified task dependencies and critical paths, and consolidated them into a dynamic master project schedule to ensure timely delivery, and effective resource allocation.
- Streamlined and standardized documentation processes as the single point of contact (SPOC); conducted a thorough audit and enhancement of 5+ Standard Operating Procedures (SOPs) and quality documents, ensuring full compliance with industry regulations, and continuous process improvement.
- Executed comprehensive internal audits across various communication platforms (chat, call, email) to monitor compliance with quality standards and procedures; resolved issues promptly by leveraging internal tools, conducting root-cause analysis, and making data-driven, real-time decisions.
- Managed, coached, and developed a high-performing team of over 40 quality associates and specialists; implemented a scalable quality assurance framework that resulted in a 25% reduction in process errors, and a 30% improvement in overall quality performance metrics.
- Generated high-impact project reports and dashboards, including sector-specific weekly reports and monthly executive summaries, utilizing advanced tools such as Excel, PowerPoint, Visio, and MS Project to provide actionable insights and facilitate strategic decision-making.
- Developed and maintained critical project governance tools, including the RACI chart and stakeholder matrix; led stakeholder engagement meetings, facilitated project status updates, and actively managed the issue log, risk register, and change control processes to ensure transparency and accountability.
E-Learning Project Coordinator
Commlab Developer
Secunderabad, Telangana
11.2020 - 04.2021
- Designed and developed interactive, engaging instructional materials that significantly enhanced the learning experience for diverse user groups.
- Monitored all aspects of project execution, enabling efficient task tracking, and fostering seamless communication and file sharing across multiple platforms.
- Coordinated and managed project timelines, ensuring alignment with project goals by clearly communicating deliverables, deadlines, and progress updates to all stakeholders.
- Motivated team members and resolved interpersonal conflicts by promoting collaboration and managing expectations, which helped maintain team focus and meet project deadlines consistently.
- Led structured and goal-oriented meetings, setting clear agendas, and maintaining confidentiality to ensure team members remained informed and actively involved in decision-making processes.
- Implemented a strategic long-term pricing experiment that resulted in a measurable 25% increase in customer-perceived value, contributing to overall project success.
- Created and organized curricula and research topics, effectively conceptualizing course formats, subject matter content, and presentation strategies to meet diverse learner needs.
- Maintained rigorous quality control standards throughout the course material development process, ensuring consistency, accuracy, and instructional effectiveness.
Education
Master of Science - Management Information Systems
Fairleigh Dickinson University
Teaneck, NJ05-2024
Bachelor of Science - Computer Science Engineering
Sreyas Institute of Engineering And Technology
Nagole, India08-2020
Skills
- Project lifecycle management
- Process improvement
- Quality assurance and auditing
- Team leadership and development
- Stakeholder management
- Instructional design
- Project documentation and reporting
- Strategic decision-making
- Time and resource management
- Collaboration and conflict resolution
Timeline
Quality Specialist
Amazon, India
06.2021 - 07.2022
E-Learning Project Coordinator
Commlab Developer
11.2020 - 04.2021
Master of Science - Management Information Systems
Fairleigh Dickinson University
Bachelor of Science - Computer Science Engineering
Sreyas Institute of Engineering And Technology
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