Srinivas Neelam
Alpharetta,GA
Summary
Seasoned IT professional with over 20 years in production support and Java/J2EE technologies. Led cross-functional teams to resolve complex issues and enhance operational efficiency in warehouse management systems. Strong analytical skills drive quick identification and resolution of system incidents, ensuring business continuity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Lead
Tata Consulting Services| Client Home Depot
Atlanta, GA
04.2020 - 03.2026
- Provided production support for Home Depot's warehouse management systems utilizing Manhattan WMS across SDC, BDC, RDC, and SFC environments.
- Ensured seamless operations for inbound and outbound inventory processes while adhering to strict SLAs.
- Managed critical Sev-1 and Sev-2 incidents with minimal downtime, preventing disruption to business operations.
- Identified and rectified ASN and PO integration failures, restoring data flow into WMS.
- Resolved issues in core warehouse operations including receiving, putaway, replenishment, picking, packing, and cycle counting.
- Delivered cross-application support for IBOT, ROPE, LORP, WCS, YMS, and AWARE to maintain system interoperability.
- Acted as liaison between DC operations functional teams, vendors, and infrastructure teams during major incidents.
- Analyzed Oracle database tables using SQL to troubleshoot issues related to orders, waves, shipments, and inventory.
Technical Lead
IHG
Atlanta, GA
12.2019 - 04.2020
- Applied Agile methodology to enhance team collaboration and project delivery.
- Worked on User stories on HOM, Growth, OFA applications etc.
- Collaborated with OCC team on release and change management, ensuring alignment across QA, DBA, and application teams.
- Provided technical support by troubleshooting and resolving production issues.
- Conducting daily meetings with offshore team on incident status, blockers on user stories and resolving the problems.
- Compiled and distributed daily incident status report to track progress and facilitate issue resolution.
- Created update and insert scripts for update role production incidents etc.
- OLS application for hotel lifecycle management. Website: Not provided.
- Environment: Java1.8, J2EE, Spring Framework, Jenkins, DevOps, Bitbucket, Oracle Enterprise Pack for Eclipse, Webservices, Rest, Soap, Maven, Swagger UI, XML, Postman, Linux, Unix
Technical Lead
IHG
Atlanta, GA
04.2019 - 11.2019
- Developed a cloud-based application that facilitates guest reservation booking management.
- Troubleshot and fixed production support issues, enhancing system reliability.
- Prioritized and resolved GRS incidents, ensuring timely issue resolution.
- Provided daily training and discussions with offshore team on incident management.
- After making analysis on the incidents, Implemented KB articles, screenshots so that user can understand easily.
- KT to offshore team on GRS overview and Architectural diagram.
- Generated GRS Production Support T2/T3, Daily status report.
- Provided knowledge transfer to nearshore team on generating daily status reports.
- Environment: Java1.8, J2EE, Spring Framework, Maven, Oracle Enterprise Pack for Eclipse, Zeppelin, Linux, Unix
Technical Lead
Delta Airlines
Atlanta, GA
06.2018 - 02.2019
- Migrated application using Hibernate JPA implementation, enhancing system functionality.
- Provided 24/7 production support for 12 applications, resolving issues and coordinating with offshore and application teams to ensure operational continuity.
- Developed POC for Alis line chart graph for weight and baggage using Springboot.
- Developed POC for FlightFamilylistener sending the messages to Azure using Rest API.
- Worked on Services FleetGroup, Aircom instances etc. using Rest and performed get, post, put and delete operations.
- Facilitated knowledge transfer to offshore team on JPA implementation and CargoEstimator application, strengthening team capabilities.
- Environment: Java1.8, J2EE, Spring Framework, JPA, Webservices Rest, Maven, Swagger UI, JMS, Hibernate, Angular JS, Jenkins, XML, Postman, Oracle Enterprise Pack for Eclipse, IBM WebSphere9.0, Linux, Unix, Gitlab, clear case, RET.
Senior Java Developer
State of Georgia Department of Human Services
Atlanta, GA
03.2012 - 05.2018
- Contributed to all stages of the project life cycle, focusing on design, development, testing, deployment, and implementation of business applications with Java/J2EE technologies.
- Executed project implementation utilizing Deloitte Custom Framework, ensuring alignment with project goals.
- Prepared Low Level and High Level design docs.
- Developed JSP screens from scratch for Notice, Advance Search, Foster Care in Apply for Benefits, Renew My Benefits, Report My Changes, and CP modules, enhancing user experience.
- Developed backend cargos, collections, DAOs in AFB, RMB, RMC and CP modules.
- Enhanced Integrated Eligibility System for AFB, RMB, and RMC modules, improving functionality and user accessibility.
- Developed Medicaid Partner and Telephonic applications in CP module.
- Worked on 508 Renewal Form using Adobe Live Cycle designer and populated the data dynamically to PDF form.
- Developed scripts for caching of data from the tables for application startup.
- Worked on purged applications by reading writing the data to a csv file and sending as attachment in secure DHS Encrypted data to the users.
- Implemented SOAP Axis2 Webservices by publishing to external Interface ‘DIS’.
- Compass interacts with external interface ‘SUCCESS’ for Application Status Check, RMC account validation request, Data request etc. by using web methods.
- Worked on Batches that will transmit ‘Child Care applications submitted’ in COMPASS to MAXSTAR everyday etc.
- Provided production support and resolved issues for citizens, DFCS employers, and providers daily.
- Implemented J2EE design patterns Singleton, Session Façade, Factory, DAO etc.
- Georgia Common Point of Access to Social Services. Website: Not provided.
- Environment: Java1.6, JSP, Servlets, JavaScript, Axis2 Web services, SOAP, SAP Crystal Reports, EJB, Oracle Enterprise Pack for Eclipse, Oracle BEA Weblogic11g, EJB, SQL, Softerra LDAP, HP Unix, XML, XSLT, Log4j, Windows, XP, SVN Tortoise, Team Foundation Server(TFS).
Education
Master of Science - Engineering
Skills
- Production support
- Warehouse management systems
- Incident management
- Problem solving
- Effective communication
- Java J2EE
- SQL analysis
- Agile methodology
- EJB
- JMS
- WEB SERVICES
- JSP
- Servlets
- RMI
- CORBA
- PL/SQL
- Oracle 11g/91/80/73
- SQL Server 6x
- WebLogic 90/11g
- IBM-WebSphere 90
- Apache Web Server 13
- Tomcat 908
- LINUX 70/80
- Visual Café
- Eclipse
- Dynamo Application Server
- ClearCase
- CVS
- Perforce
- TFS
- SVN
- GitLab
- Rational Rose
- ANT
- UML Studio
- Quest's Jprobe suite
- RationalRose
- Grafana
- App Dynamics
- Swagger
- Wave front
- Insight looker
- RDC toolbox
- Sybase 10x/11x
- Informix 7x
Certification
- Brain bench Certified Java 2.0 Professional
- Google Generative AI certification
- Google Cloud Professional Machine Learning Engineer
- Git Hub Copilot Certification
- Google Cloud Professional Security Operations Engineer
- Google Cloud Professional DevOps
- Google Cloud Professional Data Engineer
- Google Cloud associate Cloud Engineer
- Google Cloud Professional Cloud Architect
Timeline
Technical Lead
Tata Consulting Services| Client Home Depot
04.2020 - 03.2026
Technical Lead
IHG
12.2019 - 04.2020
Technical Lead
IHG
04.2019 - 11.2019
Technical Lead
Delta Airlines
06.2018 - 02.2019
Senior Java Developer
State of Georgia Department of Human Services
03.2012 - 05.2018