Srinivasa Reddy
Microsoft Cloud Architect (Azure AD, M365/Office365, Intune, SharePoint)
Troy,MI
Summary
Hardworking Consultant gifted at turning prospects into clients and delivering exceptional presentations. Engaging, personable and focused on delivering exemplary customer service. Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Sr. Principal Consultant
Otsuka Pharmaceutical America
Princeton Junction, NJ
03.2021 - Current
- Managing the IT Services Delivery function in the IT infrastructure space & will be the single point of contact for customer
- Architect and implement instances of Exchange on premises, hybrid and cloud (Office 365)
- Configured Azure AD Sync and migration on-prem 2016 objects to Office 365 using Microsoft native tool
- Implemented mail connectors and SMTP relay serve
- Designed and implemented SPAM control policies based on security guidelines
- Apply strong technical aptitude with Microsoft and Exchange to communicate effectively with client-side non-technical product owners
- Experience managing Microsoft technologies such as AD, Exchange, Skype for Business, MS Teams, Azure and Office 365
- Designed and Automated M365 licenses assignment and removal using Azure group-based policies
- Use PowerShell scripting to automate processes, migration, reporting, monitoring, and troubleshooting
- Office 365 Tenant to tenant migration (Exchange, SharePoint, MS teams and OneDrive)
- Implemented eDiscovery policies for Email, OneDrive, SharePoint as per security and restore data based on request
- In-depth knowledge and demonstrated hands-on skill with Windows Server, Active Directory, Azure Active Directory, Domain Name System (DNS), DHCP, GPO’s and other core network services in Microsoft Exchange
- Design, implemented and supporting MS Teams policies as per security guidelines
- Ran mail traces in Office 365 to troubleshoot mail delivery and spam messages
- Investigated compromised accounts, and vulnerabilities to data and O365 tenant
- Set policies between OneDrive for Business and SharePoint for sharing and collaboration
- Troubleshoot Azure AD Sync issues, collected logs, and resolved according to the SLAs
- Implemented & Supporting Security tool (Cylance) for end devices (Win servers, workstation and Linux)
- Created and implemented security policies in the Cylance and Defender ATP
- Implemented and migrated devices to Microsoft Defender ATP from the Cylance security tools
- Conditional Access rules to prevent unwanted access attempts to internal resources
- Monitored and reported on Intune requests, registrations, and failed access attempts
- Configured Azure Threat Protection for email, attachments, and links
- Good knowledge on Intune
- Created Windows Autopilot Deployment profiles, and deployed Windows 10 devices
- Analyze / review risk in tech refresh / transformation projects and do Cost-Benefit Analysis and present it to stakeholders
- Responsible for maintaining and improving IT Service Level Agreement by driving Higher Data Center Availability, Server Consolidation
- By using Analytics and Six Sigma methodology
- Standardized Operations with Centralized Offshore Support Team with Insight across IT Functions
- The big aim is to achieve following for infra across all service lines that would be supported by Genpact
Principal Consultant
Genpact LLC
Detroit, MI
03.2020 - 12.2020
- Harvest-Sherwood Food Distributors and independent retail and foodservice customers
- Responsibilities
- Managed HS Microsoft Cloud Infra, Azure, Office 365, WVD, Virtual machines, Storage Accounts and Windows 365 remote desktops
- Sound knowledge with Exchange 2016 on-premises and Exchange Online/Office 365
- Hands-on engineering and administration of Exchange Servers (2010, 2013, 2016, 2019), Exchange Online/Office 365
- Implemented Azure virtual Desktops (WVD) and managed using Nerdio tools where it help to cost saving and auto scaling
- Proactively troubleshoot Exchange and Teams/Skype-for-Business and Office 365 using knowledge and skills of Windows network fundamentals
- Migrate Microsoft Exchange email on-Prem to cloud and tenant-to- tenant
- Architect and implement instances of Exchange on premises, hybrid and cloud (Office 365)
- Built and managing Azure virtual machines, SQL, configure LB
- Analyze / review risk in tech refresh / transformation projects and do Cost-Benefit Analysis and present it to stakeholders.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Principal Consultant / Infrastructure
Genpact LLC, Miguel Motor parts
Detroit, MI
01.2018 - 01.2020
- Federal-Mogul Corporation is American developer, manufacturer and supplier of products for automotive, commercial, aerospace, marine, rail and off-road vehicles; and industrial, agricultural and power-generation applications
- Responsibilities
- Created New DRIV DIAD model and migrated multiple legacy domain to New Domain
- Configured DLP – eDiscovery, retention, tags, litigation hold, journaling
- Managed user licensing with PowerShell scripts, shared mailbox conversion, and mailbox permissions
- Created Azure AD Identity protection policies, including MFA, User Risk and Sign-in Risk policies
- Enabled Privilege Identity Management, providing Just In Time access and performing quarterly Access Reviews for Admin roles and groups
- Proactive management of Azure / O365 security posture, by providing increased visibility of security threats and or configuration weaknesses by optimizing configuration of cloud native security tools (e.g., Azure Security Centre, SQL Server Advanced Data Security and Azure Sentinel)
- Working as Cloud Administrator on Microsoft Azure AD, Office365, WVD, involved in configuring virtual machines, storage accounts, resource groups
- Identified and set governance policies specific to guest users utilizing resources
- Identified/defined/designed custom Data Loss Prevention (DLP) policies and templates and tested DLPs as produced
- Applied compliance and security data classification to SharePoint
- Remote login to Virtual Machines to troubleshoot, monitor and deploy applications
- Configuration of Microsoft DevTest Labs to migrate virtual machines from one subscription to another subscription
- Managing day to day activity of cloud environment, supporting development teams with their requirements
- Creating Labs, Virtual Machines along with setting up policies and using Formulas and Custom Images to deploy network
- Working on Visual Studio Team Confidential to manage backlog for daily activities
- Migrated Office 365 from legacy tenant and inhouse Exchange environment
- Successfully completed 2003 and 2008 servers to 2016 and 2019
- Integrated multiple legacy AD, Exchange and App servers to DRIV environment
- Designed and implemented SolarWinds for monitor server and BigFix patch Management
- Managing and Supporting SCCM for desktop patching and SCOM environment for legacy environment monitor
- Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements and allotment of resources
- Provided coordination and strategic planning of project implementations
- Maintained organized project scopes, mitigated scope creep, and instituted change orders
- Worked closely with end users, business technologies, and others to understand and prioritize business goals and information needs related to project
- Managed people with diverse skill sets and reporting structures in matrixes organization
- Provided risk management and issue resolution
- Prepared project status reports and kept team, management, clients and others informed of project status and related issues
- Directed and coordinated activities of project personnel to ensure project progressed on schedule
Microsoft Cloud Architect Lead (AzureAD,M365&Migr)
Genpact LLC, Ingram Micro
Irvine, USA
04.2017 - 01.2019
- Azure Active Directory / Office 365 / Exchange Architect Lead
- Role : Microsoft Cloud Architect Lead (Azure AD, Office 365)
- Responsibilities
- Ingram Micro is American distributor of information technology products and services and has acquired 36 companies across globe
- As Architect Lead of AD, Exchange and Lync to provide design and solution for acquisition’s companies
- Implemented PowerShell script to create AD, Exchange accounts automatically based on input file
- Azure Active Directory
- Configure Azure AD Application Proxy
- Configure on-premises applications with Azure AD
- Office 365 Tenant to tenant Migration using 3rd party tools and customized scripts configure Google Apps, AWS, 3rd party application
- With Azure Active Directory
- Define strategy for acquisition’s company Active Directory / exchange environment consolidation and migration from multiple AD Forests, including advices for multiple Exchange organization consolidation and migration using migration tools and scripts
- Office 365 migration and administrations
- ADFS, SSO configuration
- Onboarded multiple application in Azure active directory enterprise application for SSO authentication
- Remediation of in-house AD / exchange environment and build hybrid environment for office 365 migration
- Implementing PowerShell script for automation, bulk account creation, cleanup, auditing, monitor database
- SharePoint, OneDrive Data migration from Tenant to tenant
- Used customized PowerShell scripts
- Migration tools – Quest, Binary Tree (BT), Sharegate, SkyKick
- Designed and implanted security audit report for user object creation / modification/ deletion using PowerShell script
- Implemented AD object reporting tools using .vbs and provided to L2 team for day to day operations.
Principal Consultant
Genpact India, Invensys / Schneider Electric
Hyderabad, AP/India
01.2011 - 01.2017
- As AD, Messaging, Lync and Blackberry Tier 3 responsible for end-to-end Active Directory 2008 and Messaging & Collaboration Infrastructure management
- Managing technical support team, which is responsible for infrastructure services on Microsoft Windows technology
- Planned and implemented migration of Lotus Notes to Microsoft Exchange 2007 using Quest
- Onsite (Spain) to coordinate and assist IT Staff in Notes to Exchange Migrations
- Primary resource for management of corporate Exchange, Blackberry & Active Directory domain structure
- Using Power Shell & Vb scripts to manipulate and manage / Modify AD and exchange properties
- Implementation & Administration DNS, DHCP, Trust, GPO, NPS and Active Directory replication problems
- Resource planning for Pre migration and Post Migration Support activities
- Creating standard server build
- Handling Day to day operation and Monthly patching and hot fixes
- Handled Migration from OCS to Lync.
- Remote administration of servers for any problem across Invensys offices related to Microsoft Windows operating system
- Project:
- Migrated over 10000 Lotus Notes Users from Notes Environment to Exchange Messaging Infrastructure through Quest Migration Tools
- Designed and implemented Migration and co-existence Infrastructure for Lotus Notes to Exchange Migration
- Onsite Spain (Madrid) to coordinate and assist IT folks in managing Migrations
- Have conducted trainings on outlook and blackberry Basic troubleshoot to local IT
- Prepared Migration Scripts which would effectively audit migration status at various stages and perform various migration activities in Bulk saving time in migration process
Consultant / Assistance Manager
Genpact India, Microsoft Technology Group
Hyderabad, AP/India
01.2007 - 01.2010
- Responsible for Pre-Sales activities for Microsoft product services offered by Genpact
- Also responsible to adapt new technologies and design new solution as service offering from Genpact
- Assisted with technical and stakeholder requirements and overall project plan including cost, scope, portability, compatibility and usability
- Provided full architectural design along with hands on ground up build for all windows and exchange related components
- Designed and implemented Migration and co-existence Infrastructure for Lotus Notes to Exchange Migration and handing over to operations
- Documented migration process
- Created automation scripts using power shell for better management of Active directory and Exchange
- Implemented 3rd party migration and auditing tools to customers and handing over to operations
- Pre-Sale Activities
- Responsible for assessing customer technical requirements and building proposals and documentation to support account manager in sales process
- Responsible for handling all technical design elements of sales process and provide recommendations to Account Managers as to right hardware and software in order to meet customer’s requirements.
Technical Specialist / Team Lead
Genpact India, GE Messaging, Capital
Hyderabad, AP/India
01.2005 - 01.2007
- As Assistant Manager was responsible for team of 12 Engineers and for end-to-end Messaging Infrastructure management
- Remote Administration of Windows and Exchange servers spread worldwide
- Day to day operations and server management task
- Active Directory Management
- Exchange Server Management & Administration
- Exchange servers Migration
- Windows Servers consolidation using Hyper-V solution
- Responsible for L3 level Exchange troubleshooting issues, Escalation related to Mail flow, TLS communication between mail servers, connectors and email gateway related issues
- Vendor Coordination
- Responsible for Mission Critical Applications in GE environment IT which are running on Microsoft Exchange, Blackberry and Active Sync
- Developing & maintaining effective Customer Relationship minimizing downtime through Proactive Monitoring
- Handle client interactions on various aspects of process, address any issues/concerns raised in context to services, providing appropriate clarifications/information where necessary and providing plan for corrective action
- Responsible for managing resources and service delivery in the shift
- Operated as 24 hour on-call escalation point for all project effecting problems related to all Migration efforts
- Focused on client values and satisfaction while balancing corporate objectives, feasibility and scalability of solutions
- Installed system updates to address vulnerabilities and reduce security issues.
- Maintained authoritative knowledge through continued education and ongoing training.
- Enhanced interfaces to promote better functionality for users.
Technical Support Engineer
Shell ITES Pvt Limited
Bangalore, Bangalore/India
03.2004 - 12.2004
- Participated in migration of Exchange 5.5 to Exchange 2000 for 3,000 user mailboxes in four remote locations
- Installed, configured and migrated from Microsoft Exchange v 5.5 to 2003 and then to 2007 in multiple GE location across globe
- Duties included troubleshooting all 2nd and 3rd Level email, SPAM and Outlook client related issues
- Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling
- Sound knowledge of system and server administration tools
- Ability to perform regular software and server updates
- Solid knowledge of Exchange server operation and maintenance procedures
- In-depth understanding of data recovery procedures and security precautions
Network Engineer
Shell ITES Pvt Limited
Hyderabad, Hyderabad/India
12.2002 - 02.2004
- Implemented and maintained large scale Microsoft Windows infrastructure
Created PowerShell scripts to help with day-to-day management of active directly and exchange mailboxes
Managed Exchange client configuration using Microsoft Office Outlook 2003 & 2007
Performed Datacenter moves and consolidation
Designed and configured DMZ environment in virtual environment
Migrated Physical Machines to Virtual Machines (P2V) and Virtual Machines
Involved with designing and implementing backup products and disaster recovery (DR) solutions
Documented Server consolidation and data center migrations. - · Implemented and maintained large scale Microsoft Windows infrastructure
- · Created PowerShell scripts to help with day-to-day management of active directly and exchange mailboxes.
- · Managed Exchange client configuration using Microsoft Office Outlook 2003 & 2007
- · Performed Datacenter moves and consolidation
- · Designed and configured DMZ environment in virtual environment
- · Migrated Physical Machines to Virtual Machines (P2V) and Virtual Machines
- · Involved with designing and implementing backup products and disaster recovery (DR) solutions
- · Documented Server consolidation and data center migrations.
- Carried out day-to-day duties accurately and efficiently
- Identified issues, analyzed information and provided solutions to problems
Windows Admin / Network Engineer
SDG Software Private Limited,
Hyderabad, Hyderabad/India
07.2000 - 11.2002
- Installed, configured and supported LAN/WAN/VPN, Cabling and racking.
- Security hardening and Monitoring of windows servers (CPU, Memory, Disk, Network Utilization) for Security Compliance
- Created Distributed Virtual switch, Configuring Virtual switch settings and policies
- Managed and maintained windows servers and end users’ workstations infrastructure
- Installed and configured, Supporting exchange 5.5 messaging servers and end users’ issues
- Create and maintained GOP’s and settings and policies
- DNS, DHCP Administration
- Installed and configured File Servers
- Upgraded all end users devices to Windows XP.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
Education
MBA -
Magadh University
Magadh University 11.1999 - 11.2001
Skills
Technical Skillsundefined
Certification
Microsoft Azure Fundamentals (AZ-900)
Affiliations
Responsible IT Infrastructure professional seeking a position in an organization that will leverage my 22 years of experience and skill with IT Infrastructure / Operation /Cloud Service while being aligned with the goal and objective of the business.
Additional Information
- Responsible for architecture, planning, testing and implementation process for migration of the data from on-prem exchange to the office 365 for 40000+ global users in a Hybrid implementation using azure active directory. Designed, configured, implemented and maintained and enterprise Active Directory, Azure active directly, messaging environment include Office 365, Exchange online, 2016, 2013, 2010, 2007 and 5.5 Design, implemented and migrated from on premises hybrid exchange to Office 365 using PowerShell, ‘Microsoft native tool and 3rd party migration tools (Quest, ADMT, BT, SkyKick etc.) Migrated Lotus to Microsoft Exchange with Migration toolset and PowerShell scripts Built New O365 Tenant with security policies likes MFA, Mobile device policies, Intune, Teams etc. Tenant to Tenant migration include email, SharePoint, OneDrive, MS teams. Integration/Migration from G-suite, AWS to Office 365 Suite Successfully Decommission Acquired Companies Cloud tenants (like O365 and G-suite) after migration completed to target O365 tenant. Automated Office 365 Licenses management, account creation, inactive AD objects, AD reporting, Security logs Audit using PowerShell Designed and implemented AD Cross forest migration to new AD forest and windows servers, workstation migration using Quest Designed security boundaries with GPO structure implementation Experience in security and compliance by managing data loss presentation and data governance Designed, implemented and configured Azure virtual desktops (WVD), Windows 365 remote desktops Personally, oversaw and lead the Plat ops and Cloud engineering and support teams, and ensured all team members vision and tools for success of projects Experienced in providing technical guidance in the installation, configuration and implementation of Microsoft products, and Plan, Design, Build & Deliver core infrastructure solutions, specializing in modern Desktop delivery Good experience with physical servers to Virtual Machines conversion (P2V) using Hyper-V, VMware venter Converter and plate spin as part of decommission legacy server’s effort. Migration of data into cloud using various Office 365 tenant to tenant using 3rd party tools. Extensive experience with installing configuring and troubleshooting on Windows NT/Windows 2000/2003 2008, 2012, 2016 and 2019 servers using enterprise standards. Designed and implemented Cylance for end devices (widows servers, workstation and Linux Servers) Implemented security policies, agent upgrade by Zones level Designed and implemented Microsoft defender ATP policies and migrated devices from Cylance. Good knowledge on Intune device management, Autopilot Deployment profiles and policies, reports. Knowledge of industry standard frameworks ITIL on IT Management Project Management Domain controller virtualization and upgraded 2008 to 2016 and 2019
Timeline
Sr. Principal Consultant
Otsuka Pharmaceutical America
03.2021 - Current
Principal Consultant
Genpact LLC
03.2020 - 12.2020
Principal Consultant / Infrastructure
Genpact LLC, Miguel Motor parts
01.2018 - 01.2020
Microsoft Cloud Architect Lead (AzureAD,M365&Migr)
Genpact LLC, Ingram Micro
04.2017 - 01.2019
Principal Consultant
Genpact India, Invensys / Schneider Electric
01.2011 - 01.2017
Consultant / Assistance Manager
Genpact India, Microsoft Technology Group
01.2007 - 01.2010
Technical Specialist / Team Lead
Genpact India, GE Messaging, Capital
01.2005 - 01.2007
Technical Support Engineer
Shell ITES Pvt Limited
03.2004 - 12.2004
Network Engineer
Shell ITES Pvt Limited
12.2002 - 02.2004
Windows Admin / Network Engineer
SDG Software Private Limited,
07.2000 - 11.2002
MBA -
Magadh University
11.1999 - 11.2001
Microsoft Azure Fundamentals (AZ-900)
Microsoft Azure Architect Technologies (AZ-300)
Microsoft 365 Certified: Messaging Administrator Associate (MS-203)
MCSE (Microsoft Certified System Engineer)
MCTS (Microsoft Certified Technologies Specialist)
CCNA (Cisco Certified Network Associate)
ITIL V3
Six sigma trained and certified (Quality)
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