Srinivasa Reddy Sanikommu
Schaumburg,IL
Summary
- Experience in SAP ERP Procure 2 Pay team.
- Handling Generic email box.
- Ingest the invoices into SAP tool for Payment process.
- Handling vendor queries and resolving it on time.
- Handling Enate tool and close the tickets once the query was resolved.
- Doing reconciliation on regular basis.
- Knowing Exceptions on timely basis.
- Prepare excel sheets on daily basis report.
- Connecting in calls with prime vendors on regular basis.
Overview
1
1
years of professional experience
Work History
Process Executive
Infosys BPM
Bengaluru, Karnataka
02.2021 - 11.2024
- Handling Generic email box of EY Global Service limited entity and resolving queries from Vendor.
- Ingest the inter firm & intra firm invoices in SAP tool for payment process.
- Doing reconciliation on regular basis.
- Resolving queries from vendor and clear all the tickets in Enate tool.
- Performed root cause analysis on recurring problems in order to eliminate them permanently.
- Organized and maintained documents, files and records.
- Analyzed data from various sources to measure performance metrics and identify trends in process execution.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Observed corporate protocols and procedures to secure sensitive and confidential data.
- Created detailed reports to track progress, analyze results, and identify issues with existing processes.
- Responded to online or telephone requests for information and assistance.
- Compiled data into compact, informational reports to distribute internally.
- Coordinated with vendors regarding supply chain management needs and ensured timely delivery of materials.
- Resolved any issues or discrepancies that arose during the processing of orders or requests.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Science - Business Analytics
Trine University
Angola, IN12-2023
Skills
- Security Understanding
- Report Writing Skills
- Document Processing
- Data Review
- Document Preparation
- Data Tracking
- Account Updates
- Training and Orientation
- Goal Setting
- Time Management
- Planning and Prioritization
- core Java
- Power BI
- Tableau
Accomplishments
- Completed some internal courses regarding Accounts & Finance. Like P2P (procure to pay) , C2C (customer to customer), Finance.
Languages
English
Full Professional
Telugu
Full Professional
Hindi
Professional
Timeline
Process Executive
Infosys BPM
02.2021 - 11.2024
Master of Science - Business Analytics
Trine University