Sriram Krishnamoorthy
Frisco,TX
Summary
Accomplished professional with around 20 years of content management/experience-management consulting for enterprise-level organizations. Define Strategic design for enterprise-level applications and websites for better adoption and acceptance. Determined and experienced in building lucrative client relationships and implementing successful processes and procedures. An accomplished leader in managing teams of different sizes for strategic delivery and establishing communication between different Business Units for successful delivery and acceptance.
Overview
18
18
years of professional experience
Work History
Senior Technical Architect
- Established Strategic and Technical leader/consultant to enterprise level customers in deploying Adobe Experience Manager as platform to host sites or as Digital Asset Manager as well as Architecting and Implementing AEM solutions for customers
- Seasoned consultant for implementation of Adobe Cloud/SAAS products like AEM as cloud service, Adobe Dynamic Media, Analytics, Target etc
- Recommend best practices for AEM implementation in integrating AEM with other technologies and solutions
- Perform recommendations on marketing cloud integrations and define strategies for increased customer engagements and drive conversions
- Established Strategic Focus Area leads for AEM products like Screens, XML Doc, work closely with engineering, sales and consulting to define new Service offerings, Drive Customer engagements and define package offering and implementation strategy for A-level customers and offer precise recommendations and guidance throughout procurement process and implementation
- Delivered Content management/AEM implementation for more than 50 enterprise level customers successfully.
Senior Customer Experience Architect
Adobe
06.2013 - Current
- Self-motivated Solution Architect focused on estimating and driving professional services sales on Adobe marketing cloud products and being trustful partner with customer all through pre-sales cycle
- Been instrumental in winning several larger (>= 1 mil) and smaller deals ( < 500k) and been the success behind new customer deals
- Key wins in recent past include million-dollar business for leading Healthcare customer with potential full-phase revenue
- A multi-million-dollar deal win for a leading Technology company for a complete run&operate model around the clock
- Also lead Solution Architect for specific domain (details to be provided when required) driving more business and closures working with sales team hand in hand.
Principal Consultant
Open Text
01.2008 - 05.2013
- Analyzed and interpreted customer business challenges and associated requirements in providing compelling, unique value proposition solutions to customer leveraging OpenText Web Content Management System
- Helped Customer to visualize Web Content management's value by consulting and detailing information to technical, business, and management-level audiences
- Formulated and led delivery by providing technical/functional support activities like translating business requirements to technical specifications, leveraging knowledge and experience of Content management systems for designing solutions in manufacturing, finance, insurance, energy, and other industry sectors
- Providing technical leadership to deliver successful solutions to large corporations and government agencies
- Applying both technical and business skills to create and build solutions to meet customer's business requirements
- Directed onsite training for business users to maximize productivity
- Oversaw project teams and maintained quality-minded schedules
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Web Content Management Support Analyst
Nissan North America
04.2006 - 01.2008
- Established Content Management System (Vignette) Administrator and developer for maintaining Nissan Intranet site & Nissan Dealer Portal
- Vignette Administrator and Business tech lead for maintaining Dealer Portal
- Technical project for coordination with development and support team
- Offered quick and efficient service to customers, and handled challenging situations efficiently.
Education
MBA - Data Analytics
Texas A&M University
Corpus Christi, Texas07.2025
Bachelor of Science - Electronics & Communication Engineering
Bharatiyar University
India04.1999
Skills
- Results-oriented and accomplished Solution Architect for Adobe Marketing Cloud Products
- Executed several projects on AEM as Cloud Service and estimated efforts for delivery for large scale implementations
- Experienced professional with domain knowledge in RTCDP and Data Ingestion
- Established Content Management and Web Experience Expert
- Experienced Strategic and Technical lead for delivery of projects & engagements to several high-profile customers
- Have cross collaborated with various teams like Sales, Engineering, and Services teams to deliver projects successfully
- Successful as self-starter and delivered projects both individually and as leader leading several teams
- Successful mentor and collaborator with different Business Units within organization
- Seasoned consultant in SAAS product implementations like Adobe Dynamic Media, AEM as Cloud Service, Adobe Analytics etc
- Strong skills in development methodologies like Agile and technologies based on Java, REST and other technologies
- Strong Technical Development background with various technologies on backend and frontend as well
- Technical Architecture Design
- Communicating with clients
- Presentation Development
Personal Information
Title: Senior Customer Experience Architect
Awards
- Adobe AEP DMA Academy Best Team Award - Apr 2023
- Adobe DMA Best Team Award - Jul 2019
- Adobe Global Services Beyond Award - Consultant of the quarter - Oct 2017
- Adobe The People's Choice Award - Oct 2017
- Consultant of the quarter - Opentext -Q4 -2012
- Capture the moment award - Opentext - Jun 2009
Timeline
Senior Customer Experience Architect
Adobe
06.2013 - Current
Principal Consultant
Open Text
01.2008 - 05.2013
Web Content Management Support Analyst
Nissan North America
04.2006 - 01.2008
Senior Technical Architect
MBA - Data Analytics
Texas A&M University
Bachelor of Science - Electronics & Communication Engineering
Bharatiyar University
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