Sri Ram S Guntupalli
Prosper
Summary
Accomplished Sr. Software Asset Management Analyst with a proven track record at Harvard Business School, enhancing IT asset lifecycle management and delivering cost savings. Expert in software license management and process improvement, demonstrating strong analytical abilities and cross-team collaboration. Excelled in developing solutions on the ServiceNow platform, showcasing significant vendor management and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Software Asset Management Analyst
Harvard Business School
06.2014 - Current
- Worked on the complete software Asset management lifecycle processes including requirements planning, order fulfillment, invoice management, upgrades, change management and disposition.
- Delivered consistent cost savings through disciplined monitoring of IT assets throughout their life cycles and recapturing unused licenses in adherence to established guidelines.
- Worked on developing software entitlement baseline (EB) and Effective license positions (ELP) based on the consumption reports.
- Assist in different software audits. Worked closely with my manager to create software audit workflow.
- Create and deliver SAM solutions for customer requirements on the ServiceNow platform.
- Worked closely with Service now team in improving the SAM tickets workflow.
- Monitoring performance of SAM processes in ServiceNow.
- Manage subscriptions and licenses on Portals for various applications like Adobe creative cloud, Autodesk (Subscriptions and Flex), TechSmith products etc.
- To assist globally in the space of enterprise and non-enterprise assets & software license management and other compliance initiatives via ServiceNow.
- Record license information in ServiceNow from the confirmation reports received from CDW, Longview and Softchoice.
- Review, record and correct evidence-based Software licenses for new, transferred, and terminated employees.
- Download and posts new versions of software, when necessary, by coordinating with SCCM team. Proactively assists i
Process Analyst
Target
11.2011 - 05.2014
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
- Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
- Collaborated with cross-functional teams to develop optimized business processes, resulting in improved collaboration and communication.
- Assessed business processes and identified ways to boost improvement.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
- Built strong relationships with customers through positive attitude and attentive response.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
- Generated ad-hoc reports to evaluate specific business requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
Business Analyst
Lowe's
11.2010 - 10.2011
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
Education
MBA - Business Administration And Management
Southern New Hampshire University
Hooksett, NH06.2016
Master of Science - Database Management
Sheffield Hallam University
Sheffield , UK04.2010
Skills
Extensive knowledge on Software Asset Management
Queue Management
Working with cross team worldwide
ITAM & ITIL
Vendor management
Incident Management
Procurement
AIMS (Asset Inventory Management System)
Peregrine
Research & Analytical Ability
SRM
Vendor Contracts & Software Licensing
License Management & Metrics Reporting
Process Flow & Process Improvement
Process Training & Team Support
Certification
- Project Management Professional (PMP)
Timeline
Sr. Software Asset Management Analyst
Harvard Business School
06.2014 - Current
Process Analyst
Target
11.2011 - 05.2014
Business Analyst
Lowe's
11.2010 - 10.2011
- Project Management Professional (PMP)
MBA - Business Administration And Management
Southern New Hampshire University
Master of Science - Database Management
Sheffield Hallam University
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