Dedicated HR analyst with 3+ years of experience in Talent management and employee lifecycle events teams. Known for handling employees' tuition and certification reimbursements; sabbaticals; and certification dashboard process, ensuring compliance with company policies for Deloitte US & India processes. Proven track record in efficiently implementing processes, stakeholder management, conflict resolution and providing exceptional support to employees.
Overview
6
6
years of professional experience
Work History
HR Associate
Pulp N Pack Private Ltd
01.2021 - 08.2022
Pulp ‘N' Pack is a small-scale manufacturing company, making paper pulp egg trays based out of South India.
Assisted in maintaining and updating its employee-related data. Collaborated closely with raw material suppliers, third party transporters and end customers.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Recorded and tracked raw material inventory levels, ensuring accuracy and availability. Also monitored day-to-day activities like sales, dispatches and outstandings.
Engaged in conversation with employees to understand needs, pressing issues and concerns; and proposed necessary solutions to the management which brought down attrition rate.
HR Analyst
Deloitte Touche Tomatsu India, LLP
06.2017 - 09.2020
Managed end-to-end administration of employees' tuition/certification reimbursements and sabbatical requests from application verification to fund disbursement, ensuring accurate and timely processing of reimbursement requests, sabbatical leaves, including salary adjustments and benefits continuation.
Assisted employees in understanding program guidelines, eligibility criteria, approvals and documentation requirements, maintaining a high level of employee satisfaction.
Collaborated with HR Business Advisors to communicate program guidelines, eligibility criteria, and application procedures to employees, resulting in increased program participation and awareness.
Collaborated closely with cross-functional teams, including leadership, payroll, and benefits, to implement streamlined processing of tuition/certification reimbursements all the sabbatical-related paperwork and payments.
Responsible for providing regular status updates to employees and HR leadership.
Maintained a comprehensive database to track reimbursement requests, sabbatical requests, communications, approvals, and payments to reduce errors and enhance data accuracy.
Constantly worked with stakeholders to update process documentations as approved by the leadership, reducing processing time and improving overall employee experience.
Maintained and communicated the Business approved sabbatical-related and education reimbursement related materials, including policies, guidelines, and FAQs, to enhance employee understanding and engagement.
Assisted in the implementation of an online reimbursement submission platform for certification reimbursement process and sabbatical program, contributing to a more efficient and user-friendly process for employees.
Assisted in the implementation of an automated reimbursement tracking system, resulting in increased efficiency and reduced processing time.
Maintained the firm's certification dashboard process which is a centralized platform containing employees' completed certification related information.
Employees' current certifications, both completed, and in-progress are entered, verified and approved to be mapped onto the dashboard. This provides a clear view of the certification landscape within the organization.
Validated the certification data and documentation submitted by the employees on the dashboard and communicating them of any inaccuracies, maintained an accurate database to provide the requested data to the leadership for employee performance reviews and promotion purposes.
Summer Intern
Tata Croma
03.2016 - 06.2016
Worked on a project focused on employee attrition and retention, contributing to the firm's mission of nurturing a positive work environment and reducing employee turnover.
Studied the factors contributing to employee attrition within firm and devising effective retention strategies. Collected and analyzed the data from various sources, including exit interviews, employee surveys, and historical attrition data.
The analysis revealed that certain departments had higher attrition rates due to lack of career growth opportunities and billing issues while others struggled with work-life balance issues. Additionally, it was seen that employees who participated in engagement programs were more likely to stay with company
Proposed few retention strategies, including the development of career advancement plans for high-potential employees, flexible work arrangements, and the enhancement of employee engagement programs.