Sri Tej Yamparala
Mulesoft Architect
Frisco
Summary
- 5x Mulesoft Certified || Data Cloud Certified
- Collaborated with Mulesoft customers to design and implement tailored solutions, resulting in 60% increase in operational efficiency and productivity.
- Mentored leaders from the Mulesoft customers teams with, facilitating strategic feature adoption that led to rise in overall feature implementation and usage, consequently contributing to customer success and increases add-ons and renewals.
- Championed and contributed to X large-scale transformation initiatives, driving improvement in organizational efficiency and decrease in operational costs, thereby enhancing overall customer success experience.
- Recognized for adeptly bridging gap between technical and non-technical stakeholders, instrumental in securing key signature deals and achieving increase in customer satisfaction and retention rates.
- Designed and delivered Metrics Accelerator dashboards and visually engaging recommendation documents, resulting in significant reduction in customer attrition rates by 60%.
- Pursued continuous learning of cutting-edge technologies like Openshift Container Platform, Runtime Fabric, Flex Gateway resulting in successful execution of innovative projects and enhancing in overall technological efficiency and effectiveness.
- Conducted comprehensive architectural reviews and provided actionable recommendations, enabling customers to identify and resolve existing ant-patterns and gaps, thereby catalyzing successful adoption and integration of proposed solutions.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Success Architect
Salesforce
08.2023 - Current
- Collaborated with Mulesoft customers to design and implement tailored solutions, resulting in upto 60% increase in operational efficiency and productivity.
- Mentored leaders from the Mulesoft customers teams with, facilitating strategic feature adoption that led to rise in overall feature implementation and usage, consequently contributing to customer success and increases add-ons and renewals.
- Championed and contributed to X large-scale transformation initiatives, driving improvement in organizational efficiency and decrease in operational costs, thereby enhancing overall customer success experience.
- Recognized for adeptly bridging gap between technical and non-technical stakeholders, instrumental in securing key signature deals and achieving increase in customer satisfaction and retention rates.
- Designed and delivered Metrics Accelerator dashboards and visually engaging recommendation documents, resulting in significant reduction in customer attrition rates by 60%.
- Pursued continuous learning of cutting-edge technologies like Openshift Container Platform, Runtime Fabric, Flex Gateway resulting in successful execution of innovative projects and enhancing in overall technological efficiency and effectiveness.
- Conducted comprehensive architectural reviews and provided actionable recommendations, enabling customers to identify and resolve existing ant-patterns and gaps, thereby catalyzing successful adoption and integration of proposed solutions.
Customer Success Technical Consultant
Salesforce
02.2021 - 08.2022
- Collaborated with cross-functional account teams like Account Executives, Solution Engineers, Engagement Managers, and Customer Success Managers to drive customer account business outcomes.
- Worked with the Product team to deliver an amazing product experience to customers by sharing their feedback on new and upcoming product features.
- Articulated recommendations to a variety of audiences, including business management and experienced IT architects, through compelling presentations and architectural blueprint documents.
- Delivered technical engagements such as API Led workshops, presentations, and review sessions that fit within a customer's joint success plan.
- Provided enterprise and solution architecture advice to customers to help them make informed decisions.
- Partnered with product managers or engineers to understand specific customer use cases and challenges that may influence our product direction and implementation on more complex issues.
- Worked with XML, JMS, SOAP, and/or Web Services (WS-*) and other SOA/Integration technologies to deliver innovative and effective integration solutions for clients.
- Compiled customer requirements and deepened penetration of MuleSoft solution within the customer environment.
- Immersed into a customer's business, including pair programming and problem-solving, and connect the dots between one-off initiatives and a broader strategic vision.
- Drove and tracked a consistent engagement process with all customers in my portfolio to ensure a successful customer experience.
Mulesoft Developer
AVIO Consulting LLC
02.2018 - 02.2021
- Designed and implemented an automated order submission process for a retail customer using Mulesoft API-Led Connectivity, improving order processing efficiency and customer satisfaction.
- Built a robust, two-way communication channel between a legacy Risk Management System and a new system, ensuring data integrity and seamless migration using Oracle SOA applications migrated to Mulesoft.
- Proficient in leveraging Anypoint Platform Suite tools like Design Center, Runtime Manager, API Manager, Access Management, Exchange, etc., to deliver innovative and effective integration solutions for clients.
- Developed SOAP services and REST API's using Mulesoft, enabling clients to streamline data flow and enhance data-driven decision-making.
- Developed custom connectors, custom properties providers, and custom policies, improving data accessibility, governance, and security for clients.
- Created custom dashboards in Anypoint Monitoring to monitor key performance indicators (KPIs), configured apps to send custom notifications using CloudHub connector, and improved overall application monitoring and management.
- Orchestrated, secured, and governed non-Mulesoft applications using the API Gateway, improving integration performance and data security.
- Integrated Mulesoft applications with logging frameworks like ELK, Splunk, and others, enabling clients to monitor logs and troubleshoot issues more efficiently.
- Enabled connected apps to integrate external applications with Anypoint Platform, improving overall data connectivity and accessibility.
- Created Maven archetypes to accelerate development and maintain standards, improving overall development efficiency and quality.
- Built and configured CI-CD pipelines using Jenkins and Bamboo, enabling clients to streamline the development and deployment process.
- Extensively used Dataweave functions and modules for transformations, enabling clients to convert and manipulate data more efficiently.
- Leveraged batch processing for performing ETL operations, improving overall data processing efficiency.
- Experienced in integrating Mulesoft applications with various backend SOAP and REST services, including Salesforce, Infor, AWS SQS, AWS S3, SQL Server, MySQL, and others, providing clients with a comprehensive and integrated solution.
Mulesoft Developer
Mountain State Software Solutions
07.2017 - 02.2018
- Designed and implemented API's using API-Led Connectivity architecture for an Employee Review Portal, enabling employees and staff to access and accelerate the on-boarding process and performance reviews.
- Built a batch process that generates a nightly report of total sales with net profit or loss during the day for a retail client, providing a comprehensive overview of sales performance.
- Developed a robust logging framework using Logstash-Kibana (ELK Stack), improving overall application monitoring and management.
- Successfully migrated Mule apps from version 3.7.5 to 3.8.5, enabling clients to benefit from the latest MuleSoft features and improvements.
- Developed reusable artifacts with common error handling and logging standards that can be imported into all projects, improving overall development efficiency and quality.
- Successfully set up an on-premise Mulesoft environment, enabling clients to benefit from the flexibility and security of a dedicated integration environment.
- Built reusable fragments and libraries that are used in RAML API specifications, ensuring consistent development standards and reducing development time.
- Extensively used Scopes and Error handlers, including async, cache, for-each, reference exception, and catch exception strategies, improving overall application performance and resilience.
Education
M.S - Engineering/Industrial Management, My
California State University - Northridge
Northridge, CA 08.2014 - 05.2016
Bachelor of Science - Electrical, Electronics And Communications Engineering
MIC College of Technology
Vijayawada, INDIA 07.2010 - 04.2014
Skills
DevOps: Docker, Kubernetes, Jenkins, Azure Devops Bamboo, jFrog, Nexus, Maven, Docker
Version Control: Git
Databases: Oracle 10g/11g, Microsoft SQL Server, MySQL
Languages: Java, Groovy
Certification
MuleSoft Certified Developer - Level 1
Timeline
Success Architect
Salesforce
08.2023 - Current
Customer Success Technical Consultant
Salesforce
02.2021 - 08.2022
Mulesoft Developer
AVIO Consulting LLC
02.2018 - 02.2021
Mulesoft Developer
Mountain State Software Solutions
07.2017 - 02.2018
M.S - Engineering/Industrial Management, My
California State University - Northridge
08.2014 - 05.2016
Bachelor of Science - Electrical, Electronics And Communications Engineering
MIC College of Technology
07.2010 - 04.2014