Passionate and results-driven Business Analyst with 2.5 years of experience turning data into actionable insights and process improvements. Skilled in SQL, Tableau, and Agile methodologies, with a strong focus on bridging business goals and technical solutions. Enthusiastic about driving innovation, efficiency, and meaningful impact through data-driven decision-making.
Overview
5
5
years of professional experience
Work History
Business Analyst
Staffigo Technologies
04.2025 - Current
Performed feasibility analysis, defined project scope, and collaborated with project management to prioritize deliverables and negotiate on product functionalities.
Created comprehensive Business Requirement Documents (BRDs) and translated them into detailed functional specifications for development teams.
Provided analytical support by coordinating data extraction from multiple databases, ensuring accurate data interpretation to drive business decisions.
Partnered with development and analytics teams to design and deliver reporting solutions, supporting software enhancements and performance tracking.
IT Support Specialist
Compugra Systems Incorporated
07.2024 - 03.2025
Collaborated with Persistent Systems as part of project work.
Collaborated with clients to troubleshoot and resolve technical issues by 20% related to Ethernet connectivity.
Diagnosed and resolved issues with LAN (Local Area Network) and WAN (Wide Area Network) connections, achieving a 15% improvement in resolution time, ensuring minimal downtime and optimal performance.
Utilized computer networking firewalls, switches, and other networking hardware to manage and secure network infrastructure.
Provided technical support and guidance to internal teams and clients, enhancing overall technical efficiency and knowledge by 20%.
Documented and reported on network performance and incidents, contributing to a 30% improvement in continuous monitoring and overall performance.
Business Analyst
Tericsoft Technology Solutions Pvt. Ltd.
03.2021 - 04.2022
Established an effective communication protocol across departments; findings pinpointed three critical causes of workflow interruptions resulting in enhanced collaboration and a streamlined approach to project execution with reduced delays by 20%.
Evaluated key performance metrics across departments, identifying significant growth opportunities that led to the implementation of strategies which improved team engagement by an impressive 30%.
Transformed unstructured raw datasets into cohesive narratives presenting clear opportunities for growth—identified three potential areas where enhancements could drive meaningful change throughout client operations without needing additional resources.
Engineered system reporting solutions leveraging SQL and Oracle, streamlining operations across five key business functions; enabled performance optimizations resulting in a 30% acceleration of project turnaround times.
Collaborated with cross-functional teams by 30% to design and implement AI-driven solutions, optimizing processes and enhancing digital platforms to contribute to the goal of impacting a billion lives.
Facilitated project update meetings bi-weekly with stakeholders to share progress on deliverables, resulting in a 40% reduction in follow-up inquiries and ensuring alignment with business objectives throughout the project lifecycle.
Created detailed process maps outlining workflows utilized by cross-functional teams, which facilitated improved understanding among team members and reduced onboarding time for new hires by 15% through clearer communication of procedures.
Education
Master of Science - Business Analytics
University of Massachusetts Boston
05.2024
Bachelor of Technology - Information Technology
CVR College of Engineering
06.2022
Skills
Data Analysis Tools: SQL, Python, Tableau, Power BI, SAS, IBM SPSS Tool, Data Mining, Statistical Analysis
Data Quality and Reporting: Data Validation, Dashboards, Reporting Solutions
Java Backend Developer | Microservices | Spring Bo at Brahos Vazoo Technologies Pvt. Ltd. (A Unit of KVAS Technologies Pvt. Ltd.)Java Backend Developer | Microservices | Spring Bo at Brahos Vazoo Technologies Pvt. Ltd. (A Unit of KVAS Technologies Pvt. Ltd.)