Srivathsa Krishnapurapu

Implementation Partner: Infosys Ltd

Identity Management:

• Led the migration from Oracle IDAM to ForgeRock IDAM 6.5 and currently spearheading the upgrade to ForgeRock 7.5, ensuring minimal disruption to business operations.
• Designed and implemented custom managed objects, connectors (DBAT, LDAP, CSV File), and role concepts (Role-Based Provisioning, Parent-Child roles) to meet evolving business requirements.
• Utilized JavaScript to develop and customize key components such as transformation scripts, password policies, and custom connectors, enhancing the functionality of the ForgeRock platform.
• Orchestrated multiple bulk user data load and reconciliation activities, ensuring accurate and up-to-date identity records within IDM.
• Integrated external applications with IDM via custom web services, streamlining data exchange and improving overall system efficiency.

Access Management:

• Integrated over 50 applications with Access Management (OAuth2.0 + PKCE, SAML, Web agents), ensuring secure and seamless user authentication across the enterprise.
• Developed custom login pages and authentication trees tailored to specific application needs, enhancing user experience and security.
• Implemented password-less authentication using TRANSMIT, reducing the dependency on traditional password-based security.
• Applied JavaScript and Groovy for advanced session management, policy conditions, and custom error handling, improving the robustness of the Access Management solution

Governance and Compliance:

• Implemented Identity Governance and Administration (IGA) processes, including role management, provisioning (birthright and request-based), and compliance monitoring, ensuring adherence to corporate security policies.
• Developed comprehensive reports and analytics to track user access, monitor compliance, and support audits, contributing to a more secure and transparent IAM environment.

Support and Maintenance:

• Provided ongoing support and troubleshooting for ForgeRock CIAM solutions, ensuring system availability and prompt resolution of issues.
• Cleaned up and maintained Git repositories, ensuring version control and smooth collaboration across teams.

Implementation Partner: Wipro

Identity Management:

• Managed cybersecurity platform supporting 500+ applications integrated with Oracle IAM and Azure AD, focusing on maintaining system stability and security.
• Led efforts to decommission Oracle IAM Suite and transition to SailPoint, including data migration and integration with existing systems.
• Developed and enforced governance policies, ensuring compliance with internal and external security standards across IAM environment.

Operational Support:

• Provided Level 3 support for Oracle Identity Manager (OIM), addressing critical incidents and maintaining system uptime.
• Collaborated with process owners, vendors, and stakeholders to translate business requirements into technical specifications, driving successful implementation of IAM solutions.
• Managed user onboarding and offboarding processes, leveraging Oracle Identity Manager for efficient and secure access provisioning.

Technical Leadership:

• Coordinated production support activities, including ticket resolution, change management, and system upgrades, ensuring minimal impact on business operations.
• Conducted root cause analysis for IAM-related incidents, implementing corrective actions to prevent future occurrences
• Wrote, reviewed and edited technical document in accordance with template requirements.

Implementation Partner: Infosys Ltd

System Maintenance and Upgrades:

• Maintained and upgraded Oracle IAM Suite (OIM, OAM, OUD) and Azure IAM Suite, supporting over 500 applications integrated into enterprise IAM system.
• Led migration from Oracle IAM to SailPoint and ForgeRock, developing detailed handover checklists and executing migration plans with precision.

Access Control and Security:

• Configured Multi-Factor Authentication (MFA) for users via Azure, enhancing security for critical applications and data.
• Managed registration of applications in Microsoft Azure AD, including Box apps and custom applications, ensuring secure and compliant access.

Incident Management and Troubleshooting:

• Performed in-depth analysis of Oracle and Azure IAM incidents, documenting root causes and recommending remediation strategies.
• Supported Identity Management, Access Management, and Governance activities, including handling PROD/Sub-Prod tickets and performing bulk load utilities for large-scale user onboarding.

Implementation Partner: Focal Point

Identity Management:

• Developed and implemented over 50 User Defined Fields (UDFs) for the OIM UI, enhancing the user interface and user experience.
• Created custom event handlers and front-end LDAP proxy servers, integrating Oracle Unified Directory (OUD) with existing IAM infrastructure.

Access Management:

• Configured approval workflow policy rules and developed SOA Workflow policies for multi-level approvals, streamlining access request processes.
• Managed access policies and performed bulk load operations, ensuring accurate role and application assignments for all users

Implementation Partner: Modis

Migration and Upgrade:

• Managed migration from custom X.500 provisioning system to Oracle Identity Manager, ensuring smooth transition and minimal disruption to university operations.
• Documented functionality of IDW Framework, providing clear reference for future upgrades and maintenance.

Technical Documentation:

• Created detailed technical and business requirements documentation, supporting successful implementation and stakeholder alignment.

System Integration and Testing:

• Developed and tested custom SOA Workflow policies, ensuring seamless integration with legacy systems and new IAM infrastructure

Implementation Partner: Persistent Systems

Application Integration:

• Integrated 13 critical applications with Oracle Identity Manager, automating user provisioning and reconciliation processes using Blue Prism and Groovy scripting.
• Developed custom SOA composites, workflows, and approval policies, enhancing the efficiency and security of identity management processes.

Project Management:

• Led the end-to-end project lifecycle, from gathering functional and technical requirements to delivering the application on time and within budget.
• Coordinated deployment activities across multiple environments, ensuring successful rollout and user adoption.

Testing and Quality Assurance:

• Conducted comprehensive testing, including unit, regression, and smoke testing, to ensure the reliability and performance of the IAM solution.
• Developed custom email notifications and entitlement-based approval workflows, improving user communication and access control.