Srivatsa Balasubramanyam

Transforming Data Management & Privacy Standards | Driving Compliance & Innovation

As an accomplished Engineering Director specializing in Data Privacy, Data Management, and GDPR compliance, I excel in designing and implementing robust frameworks that safeguard organizational data integrity while ensuring adherence to regulatory standards. With a proven track record in leading cross-functional teams and leveraging cutting-edge technologies, I orchestrate strategic initiatives that optimize data governance and privacy practices across global enterprises.

Key Skills & Expertise:

• Data Privacy & Protection: Championing comprehensive strategies to protect sensitive information and mitigate risks.
• GDPR Compliance: Guiding organizations through GDPR requirements, ensuring alignment with EU data protection regulations.
• Data Management: Implementing scalable solutions for efficient data handling, storage, and accessibility.
• Technical Leadership: Directing teams in the development of secure systems and infrastructure.
• Cross-functional Collaboration: Partnering with legal, compliance, and technology stakeholders to drive unified strategies.

• Leading the distributed engineering team of 16+ data engineers to develop and implement marketing strategy using modern and cutting edge technology to deliver timely, accurate and actionable insights and data analytics pipeline, prescriptive analysis and Machine Learning Models for $2B American Express global merchant and Customer marketing investment services.

• Collaborated with multi-disciplinary product development teams to identify performance improvement opportunities and integrate trained supervised models.
• Implemented Real time recommendations for American Express Travel and LifeStyle using sophisticated machine learning models resulting in processing 100M events per second.

• Worked and led the large scale enterprise user personalization team using Java-Vert.x reactive programming and event based architecture to provide best customer experience and generate value proposition through personalized and curated recommendations for 10M card members.
• Led the migration from Legacy and Monolithic application to private cloud with distributed system architecture for the team to reduce operational cost by 20%

• Worked on the full software development life cycle from gathering requirements to building, testing, and maintaining code for a large scale application in Java that improved the customer servicing time to 20%.
• Oversaw technical implementation of the user authentication workflow for a A2A and User JWT module for the company internal platforms.
• Developed an application for the customer specialist and operations team to manage and service card members using React/Node.JS as a front end and Internal Functions as a Service platform built on Vert.X which helping in migrating the legacy monolithic to micro services architecture.
• Owned the data modeling and schema updates for a payment offer application that was flexible enough to handle multiple divergent use cases and real time analytics and reporting.
• Led code reviews for junior developers and implemented rigorous testing for new feature releases resulting in up-time of 99%.
• Using Jest and Cypress built out a unit testing and automated end to end UI testing infrastructure for a web application that reduced the number of bugs reported by the client by 11% month over month.

• Developed Java programs and Restful APIs for HR systems, analyzed current programs and processes, and proposed solutions to yield cost- effective products
• Acted as the point of contact for HR- Employee Leave projects and reduced the time to fix those critical errors by 14%
• Created the database structure and logic in MongoDB and Orient DB for a new HR- Employee Leave configuration for the global markets

• Utilized J2EE design patterns to create internal applications to automate business logic which prioritized urgent customer service requests, improving retention rate by 7%
• Scaled the backend infrastructure as the company expanded development into new countries while maintaining 99.9% uptime

• Designed and developed APIs that processed real time data to power stock trading algorithm which resulted in incremental annual revenue for clients
• Built extensive test coverage for all new features which reduced the number of customer complaints by 7%
• Worked alongside another developer to implement APIs in Java that enabled internal analytics team to increase reporting speed by 24%