Versatile Business Systems Analyst with a record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 5-year career.
Languages & Databases: SQL, Python, Java, JavaScript, MSSQL Server, DB2, JCL, Relational Databases
Cloud & Platforms: AWS (IAM, EC2, S3), Azure Fundamentals, Guidewire, ERP
BI & Tools: Tableau, Power BI, Microsoft, SharePoint
Modeling & Visualization: Lucidchart, Visio, Figma, Wireframing, Mockups, Customer Journey Mapping
Business Analysis: Requirements Gathering, Gap Analysis, UAT, Process Documentation, CONOP Design, Research & Analysis, Documentation
Methodologies & Collaboration: Agile, SDLC, Incident/Problem Management, Cross-functional Collaboration, Jira, Digital Marketing, Production Support, Stakeholder Management, Team Coordination, Business Process Improvement