Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Operations Coordinator, Network for School Improvement
City Year
01.2022 - Current
Created tools and systems to streamline deadline management and communication with NSI Teams and stakeholders, optimizing resources.
Established expectations and goals for the Transformation Vertical, which oversees NSI, to create spaces for DBIE.
Contributed to the process of recruiting, hiring, and training team members. Conducted cross-training to optimize team skills and performance.
Achieved cost savings and enhanced partnerships through effective vendor relationship management for purchases and invoice management.
Coordinated and supervised NSI Tulsa Change Teams in Tulsa Public Schools, ensuring team objectives were fulfilled and performance was closely monitored.
Employed troubleshooting techniques, performed root cause analysis, and effectively resolved issues by utilizing problem-solving abilities and strong communication skills to assist stakeholders.
Collaborated with IT support to troubleshoot and resolve platform issues while providing Tier 1 IT support to non-technical internal users.
Senior Academic Advisor
Tulsa Community College
06.2018 - 01.2022
Assessed graduation applications for adherence to policies and procedures, and served on committees for financial aid policy compliance and concurrent high school enrollment.
Supported students in their readmission process after academic suspension by guiding their decision-making and promoting personal accountability through counseling and skill-building exercises.
Established relationships with professors across multiple college departments.
Guided students towards success in Science, Math, Business, IT, and Allied Health. Dedicated extra time as a volunteer to support new student orientations within those fields.
Delivered details on career options, major requirements, and university regulations. Educated students about the college admissions process and the requirements for scholarships.
Oversaw and handled a caseload of 800 students, intervening with at-risk individuals and monitoring data of students not in my caseload.
Collaborated with individuals to identify and resolve personal, social, or behavioral challenges that were affecting their education or career prospects. Employed standardized assessments to assess the abilities, interests, and traits of diverse students.
Provided resources and individualized academic plans to help students with career exploration and goal achievement.
Monitored individual educational objectives and supported students in staying focused.
Trained advisors on web applications like Teams and SharePoint, and offered Tier 1 internal IT assistance.
Designed quick-reference sheets containing information about life science degrees and guidance for potential medical school students.
Founding Member/Board Secretary
Khan Ohana Foundation
11.2016 - 01.2020
Worked together with the president to assist marginalized students and indigenous communities.
Recorded meeting minutes and fulfilled all secretary responsibilities.
Designed and managed organization’s website, database, emails, and social media. Additionally, created marketing visuals and implemented marketing strategy.
Supported the delivery and distribution of perishable and non-perishable food items, along with hygiene products, to college and secondary students in need.
Established and implemented partnerships between TCC Northeast, Metro campuses, Langston-Tulsa, and soon expanded to Tulsa Tech in Fall 2019 to offer food resources/pantries.
Collaborated with Langston-Tulsa’s Agricultural Extension Department, we provided resources to support college students in North Tulsa to establish their own urban gardens.
Partnered with the Food Bank, North Tulsa Community Coalition, Tulsa Food Security Council, and others to combat hunger and education disparities in North Tulsa.
Senior AmeriCorps Member and Team Leader
City Year
07.2016 - 06.2018
Supervised and worked with teams to provide peer coaching in increasing their service delivery in the classroom and navigating their AmeriCorps members experience at Will Rogers Junior High and McLain Senior High
Created and compiled data analysis through the use of students test scores, grades, attendance and suspension records in order to create quantitative and holistic information to assist in coaching mentors
Led team initiatives and school related projects involving after school programs and community engagement
Developed and hosted family-engagement night events that exceeded 30-100 people in attendance
Supported the program manager in maintaining sustainable school relationships and service delivery of the team
Assisted in development and execution of day camps for 100 students during a two-week teacher walkout
Facilitated training sessions/lectures to help prepare AmeriCorps members for work as mentors
Spoked at Red Jacket Society events to advocate the mission of City Year to increase funding.
Education
Master of Science - Educational Psychology
Oklahoma State University
Stillwater, OK
12.2020
Bachelor of Arts - Economics
Oklahoma State University
Stillwater, OK
08.2018
Bachelor of Arts - Political Science
Oklahoma State University
Stillwater, OK
05.2016
Skills
Operations & Logistics Management
Project Management
Financial Administration
Strategic Planning
Process Improvements
External & Internal Communications
Timeline
Operations Coordinator, Network for School Improvement
City Year
01.2022 - Current
Senior Academic Advisor
Tulsa Community College
06.2018 - 01.2022
Founding Member/Board Secretary
Khan Ohana Foundation
11.2016 - 01.2020
Senior AmeriCorps Member and Team Leader
City Year
07.2016 - 06.2018
Master of Science - Educational Psychology
Oklahoma State University
Bachelor of Arts - Economics
Oklahoma State University
Bachelor of Arts - Political Science
Oklahoma State University
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