Srujan K

Led QA delivery for global payment gateways—China Union Pay (CUP), PayPak (Pakistan), and ITMX (Thailand)—across 25+ successful production deployments with zero post-release defects.

• Designed and enhanced API automation frameworks (REST, SOAP, internal scripting), enabling log-based validations and reducing script authoring time using GenAI, Copilot, and ChatGPT.
• Led full project QA lifecycle—test planning, automation, certification, and client demos—ensuring on-time delivery for regulatory and business-critical projects.
• Delivered key initiatives: CUP Mass Transit (40% revenue uplift), Dual Messaging, and Cloud Migration (80% TPS improvement). PayPak VisaNet integration completed in 9 months, ready for merchant onboarding. ITMX PIN encryption framework built via advanced log analysis.
• Collaborated cross-functionally, led daily scrums, assigned ownership, and mentored team members.
• Led the full project QA lifecycle— Best Performer recognition for leadership and execution.the full

Led QA strategy and test execution for multiple high-impact product features across web, mobile (iOS/Android), and API platforms.

• Defined test design, strategy, and review processes in collaboration with cross-functional teams (Dev, TPMs, PMs).
• Automated 90+ Web, 30+ Mobile, and 180+ API tests using Selenium, Amazon internal frameworks, and robust data-driven techniques.
• Delivered ~56 basic, ~45 mid-level, and ~12 complex features with near-zero production issues post sign-off.
• Mentored onshore and offshore QA teams in SDLC best practices, QA standards, and non-functional testing (load, crash, and security).
• Enhanced automation stability by identifying test coverage gaps and improving test reliability.
• Spearheaded project phase planning, milestone breakdowns, and effort estimation for scalable execution.
• Enforced QA governance across platforms, driving quality under tight timelines and release pressures.

Owned QA delivery and release readiness for the Prime Now app on both Google Play and App Store, ensuring quality through robust automation and production monitoring.

• Led end-to-end testing for 15+ mid-level projects, acting as the single point of contact (POC) for multiple sub-clients.
• Developed and maintained UI and API automation scripts, leveraging internal frameworks to ensure scalable and reliable test coverage.
• Actively participated in tech design reviews, influencing architecture decisions with QA insights.
• Supported CI/CD pipeline deployments, monitored real-time logs and performance metrics to detect silent crashes and low-impact bugs.
• Drove defect triage, test planning, and risk-based prioritization for features; provided feedback on peer test cases and ensured execution consistency.
• Demonstrated new features and QA status to stakeholders, improving visibility and alignment across teams.
• Championed QA ownership by aligning cross-functional priorities, supporting production rollout, and ensuring minimal regression impact.

Contributed to Amazon Fresh UI Automation by actively debugging, maintaining, and stabilizing test scripts to support high-quality, reliable releases.

• Resolved 40+ automation failures, improving overall suite stability and reducing false negatives.
• Supported 200+ production deployments with zero QA-related rollback incidents.
• Owned mini projects end-to-end—test planning, test case authoring, and regression—ensuring high maintainability and test coverage.
• Delivered biweekly service health reports, enabling stakeholders to track automation strategy and quarterly QA milestones.
• Strengthened the foundation for automation scalability and delivery predictability within the team.

• Conducted thorough manual testing for Amazon Fresh and Prime Now applications across multiple supported devices and platforms, ensuring consistent user experience and functionality.
• Executed black box testing with precise defect reporting and clear documentation of results to support efficient issue resolution.
• Performed comprehensive regression, functional, and integration testing across more than 30 projects annually, maintaining high-quality standards and timely delivery.
• Collaborated closely with cross-functional teams to identify, track, and resolve defects, contributing to improved product reliability and user satisfaction.