SRUTHI MOLIGI
Princeton,TX
Summary
To pursue a challenging career involving my technical, analytical, and interpersonal skills to give an outstanding performance where personal and Research developments go hand in hand. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.
Overview
5
5
years of professional experience
Work History
Business Analyst Intern
Aita Consulting Services
New York, NY
11.2023 - 01.2025
- Performed gap analysis between current state and desired future state of business processes.
- Assisted in developing customer service processes that improved customer satisfaction ratings by 20%.
- Generated standard or custom reports summarizing business, financial or economic data.
- Gathered and organized data to analyze current industry trends.
- Communicated project updates regularly to stakeholders at all levels within the organization.
- Collaborated with team members in designing test plans for quality assurance purposes.
- Identified needs of customers promptly and efficiently.
- Provided technical support for existing reports, dashboards or other tools.
TRANSPORTATION SPECIALIST
AMAZON
hyderabad, india
08.2020 - 01.2021
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Provided training and guidance on proper techniques for loading cargo safely onto vehicles.
- Scheduled maintenance appointments for all vehicles used in the transportation process.
- Enhanced customer satisfaction by informing passengers about routes and payment options, scheduling and vehicle regulations.
- Drove trucks and other vehicles to deliver products and cargo according to strict delivery schedules and routes.
- Stayed up-to-date on necessary state licensing for equipment operation and performed regular maintenance to meet regulations.
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Resolved customer complaints related to shipment delays or damages in an effective manner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
TRANSPORTATION REPRESENTATIVE
AMAZON
hyderabad, india
10.2019 - 08.2020
- Collaborated with warehouse personnel to ensure timely loading and unloading of goods onto trucks or other vehicles
- Analyzed shipment data to identify trends and recommend process improvements that increased operational efficiencies
- Demonstrated expertise in developing and implementing cost-effective transportation strategies
- Maintained detailed records of all shipments ensuring accuracy and timeliness of deliveries
- Established effective relationships with carriers by monitoring performance metrics such as on-time pick-up and delivery rates
- Assisted in resolving customer complaints relating to damaged or delayed shipments promptly and professionally
- Utilized strong communication skills to effectively coordinate with internal departments, vendors, and customers
- Managed daily operations including tracking shipments, resolving issues, and providing timely updates on delivery schedules
- Created reports detailing activities related to daily operations as required by management.
- Monitored freight costs and negotiated contracts with carriers to maintain cost-effectiveness.
- Researched alternate routes when needed to ensure timely delivery of goods.
- Tracked and traced shipments throughout the entire shipping process.
- Prepared documents and records for transportation shipments, ensuring accuracy of information.
Education
MASTERS IN PROJECT MANAGEMENT -
MISSOURI STATE UNIVERSITY
01.2023
BBA - OSMANIA UNIVERSITY
BADRUKA COLLEGE OF COMMERCE AND ARTS
01.2019
INTERMEDIATE -
KESHAVA REDDY EDUCATIONAL HUB
01.2016
STATE SECONDARY CERTIFICATE -
SRI GAYATRI JUNIOR COLLEGE
01.2014
Skills
- Tableau
- Excel
- Develop social consciousness
- Tableau expertise
- SQL proficiency
- Data gathering
- Statistical analysis
- Logistics
- Pivot tables
- Microsoft Excel
- Requirements gathering
Timeline
Business Analyst Intern
Aita Consulting Services
11.2023 - 01.2025
TRANSPORTATION SPECIALIST
AMAZON
08.2020 - 01.2021
TRANSPORTATION REPRESENTATIVE
AMAZON
10.2019 - 08.2020
MASTERS IN PROJECT MANAGEMENT -
MISSOURI STATE UNIVERSITY
BBA - OSMANIA UNIVERSITY
BADRUKA COLLEGE OF COMMERCE AND ARTS
INTERMEDIATE -
KESHAVA REDDY EDUCATIONAL HUB
STATE SECONDARY CERTIFICATE -
SRI GAYATRI JUNIOR COLLEGE
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