Ricardo Bencosme
Facility Director Of Maintenance
Provo
Summary
Dynamic facilities maintenance leader with a proven track record at Western State Lodging and Management, excelling in asset management and team leadership. Spearheaded strategic initiatives that enhanced operational efficiency and compliance, while fostering collaboration across departments. Recognized for exceptional problem-solving abilities and commitment to safety, driving continuous improvement in facility operations.
Experienced with managing large-scale facilities and maintenance operations, ensuring efficient and safe environments. Utilizes strategic planning and robust problem-solving to enhance operational effectiveness. Knowledge of HVAC systems, building automation, and regulatory compliance, ensuring seamless facility functionality.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Director of Facilities Maintenance
Western State Lodging and Management
05.2002 - Current
- Secured agreements with external service providers, achieving favorable terms for organization
- Optimized asset life cycle management by implementing strategic initiatives and developing preventative maintenance schedules.
- Developed cutting-edge solutions for space optimization, boosting productivity within workplace environment.
- Improved facility operations by streamlining maintenance processes and implementing preventive measures.
- Collaborated with cross-functional teams to coordinate large-scale renovation projects without disrupting daily operations.
- Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
- Managed a team of maintenance assistants, ensuring timely completion of tasks and high-quality workmanship.
- Conducted regular inspections of facilities equipment, identifying potential issues before they escalated into costly repairs or replacements.
- Led the development of a comprehensive facility management plan, outlining long-term goals and strategies for continuous improvement.
- Provided ongoing training for staff members on safety procedures and proper usage of tools and equipment.
- Oversaw groundskeeping efforts, ensuring attractive landscaping and well-maintained exterior spaces throughout all seasons.
- Established effective communication channels between departments, fostering collaboration on facility-related matters.
- Enhanced safety protocols by conducting thorough risk assessments and implementing necessary changes.
- Maintained positive relationships with all stakeholders while negotiating cost-effective contracts for goods and services.
- Scheduled routine maintenance and repair of facility equipment.
- Managed staff of 2-3 assistants, created work schedules, distributed assignments, and supervised day-to-day operations.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Evaluated facilities to determine if company maintenance protocols complied with Utah health and safety regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened additional locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
NEED HIGH SCHOOL NAME
HIGH SCHOOL LOCATIONSkills
Work order management
Space planning
Grounds maintenance
Energy management
Electrical systems
Equipment troubleshooting
Asset management
Budgeting expertise
Security systems
HVAC systems
Plumbing systems
Waste management
Maintenance recordkeeping
Schedule development
Staff supervision
Schedule creation
Supervising staff
Project leadership
Inventory coordination
Preventive Maintenance
Equipment updates
Landscaping
Groundskeeping
Procedure development
Protocol development
Tools control
Fire protection testing
Teamwork and collaboration
Customer service
Positive attitude
Problem-solving abilities
Team leadership
Operations management
Multitasking
Multitasking Abilities
Excellent communication
Talent acquisition
Customer relations
Decision-making
Problem resolution
Time management abilities
Effective communication
Performance management
Team collaboration
Staff management
Team building
Customer relationship management
Documentation and reporting
Relationship building
Work Planning and Prioritization
Task delegation
Quality control
Crisis management
Cost control
Recruitment and hiring
Task prioritization
Interpersonal skills
Professionalism
Managing operations and efficiency
Staff development
Reliability
Timeline
Director of Facilities Maintenance
Western State Lodging and Management
05.2002 - Current
High School Diploma -
NEED HIGH SCHOOL NAME