Siteri Santos

Honolulu,HI

Summary

Dedicated Project Director specializing in cultivating and strengthening stakeholder relationships. First-rate problem-solving and conflict management skills with a disciplined approach. Prepared to leverage many years of experience in industry to take on a permanent role with an expanding operation. Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.

Skills

Reliability
Client Relations
Attention to Detail
Customer Service

Staff Management
Team Collaboration
Phone and Email Etiquette
Documentation And Reporting

Work History

Project Director

Honolulu Commercial Cleaning

Honolulu, HI

06.2019 - Current

Developed and executed project plans, budgets, and timelines.
Created and maintained comprehensive project documentation including task lists, resource allocations, issues logs, status reports and risk assessments.
Managed multiple projects simultaneously while ensuring timely completion of deliverables to clients and or vendor's.
Coordinated with internal departments to ensure compliance with project requirements.
Analyzed customer feedback to identify areas of improvement in the development process.
Collaborated with senior management on strategic planning initiatives related to new product launches.
Monitored external vendors providing services related to the development process.
Increased project efficiency by guiding and leading employees on proper practices.

Cleaning Technician

Kellermeyer Bergensons Services LLC

Honolulu, HI

11.2018 - 06.2019

Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
Swept and mopped all hard-surface floors in the facility.
Vacuumed carpets in offices, hallways and other areas as needed.
Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
Maintained a clean and safe working environment for staff members.
Responded quickly to spills or messes to prevent staining or damage to flooring or furnishings.
Followed safety protocols while using hazardous chemicals.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Overview

years of professional experience