Sierra Brickers
Los Angeles,CA
Summary
Certified health unit coordinator with a Bachelor of Science in Health Science, equipped to excel in a remote or in-person role within the health industry. Proven expertise in healthcare information management, human resources, and electronic recordkeeping enhances operational efficiency while ensuring adherence to patient protections. Strong interpersonal skills and organized file management support effective communication and collaboration among staff and patients. Committed to leveraging a diverse background to contribute positively to a dynamic organization.
Overview
11
11
years of professional experience
Work History
Customer Representative
Lincoln Electric
Lithia Springs, GA
01.2024 - Current
- Delivered crucial administrative assistance to the inside sales team remotely.
- Managed customer accounts and inquiries efficiently.
- Reviewed and analyzed purchase order entries to ensure accuracy.
- Acted as liaison between customers and internal departments, using Microsoft Teams and Outlook for effective communication.
- Ensured compliance with company pricing policies and adjustments by using Esker and SAP.
- Generated sales reports using Microsoft Excel, providing insights for departmental objectives.
- Partnered with supply chain groups to hasten the turnaround time for sending and returning welding tools, improving workflow.
- Simultaneously managed email communications, handled Avaya soft phone inquiries, and resolved Salesforce cases.
Executive Assistant
B. Logistics
Cleveland, OH
01.2020 - 12.2023
- Served as executive level support of Brickers logistics
- Reporting to the CEO of the company, the executive assistant serves as a liaison between dispatch and company drivers
- Coordination of safety coherence is a major duty which includes ensuring DOT standards are satisfied and driving privileges are valid
- Performed invoicing and allocated daily business functions to administrative assistants.
Operations Assistant
Amazon
Euclid, OH
01.2018 - 12.2020
- Balanced responsibilities between operational support and HR activities.
- Bridged the gap between human resources departments, operations, and safety.
- Initiated and coordinated leave of absence inquiries for warehouse staff.
- Managed timecard corrections and processed I-9 forms efficiently.
- Oversaw employee engagement activities to enhance Amazon smile standards.
- Ensured smooth warehouse operations by conducting GEMBA/safety walks.
- Assisted with interview loops, termination meetings, and inventory reports.
- Implemented quality control measures to uphold company standards.
- Maintained positive working relationships with fellow staff and management.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Recognized as a Learning Ambassador.
Administrative Assistant II
Avacend / UPS
Atlanta, GA
01.2014 - 12.2018
- Administrative support to the Overgoods department
- Use of online tools to relocate missing UPS shipped merchandise, online maintenance of lost and found merchandise, coordination of relocated and lost items with claims department for payment
- Conducting over the phone search using UPS web tools, initiation of lost and found process, and organization of corporate level lost and found procedures
Health Unit Coordinator
Cleveland Clinic
Cleveland, OH
- Health Information Management position with medical administrative assistant duties
- Utilized terminology, thorough knowledge of hospital unit and caregivers, patient to nurse allocation and coordination, electronic medical record use (Epic), and physical chart retrieval
Education
Public Health
Georgia State University
Atlanta, GA01-2026
Bachelor of Science - Health Sciences
Cleveland State University
Cleveland, OH01.2023
Minor - Biology
Cleveland State University
Cleveland, OH01.2023
Skills
- Leadership
- Advanced Verbal and Written Communication
- Data Analysis
- Effective Problem Solving
- Customer Service
- Lean Six Sigma
- Analytical skills
- Critical thinking
- Data Entry
- SAP
- SOP defining
- Electronic health records
- EPIC
- Medical terminology
- Data validation technique
- Microsoft Outlook
- Microsoft Suite
- Microsoft Word
- PowerPoint
- Excel
- OSHA safety standards
- Pharmacy tech training
- Document handling
- Meeting planning
- Scheduling
- Mail handling
- Database management
- Meticulous attention to detail
- Strategic planning
- Office management
- QuickBooks expert
- Filing and data archiving
- Report development
- Executive support
- Project planning
Extracurricular Activities
College of Health Dept Volunteer, CSU: Volunteer with laboratory cleaning, event set up, and networking.
Home Health Aid: NPI number 1356084701
Salaryrequirements
$60K / Yr
Timeline
Customer Representative
Lincoln Electric
01.2024 - Current
Executive Assistant
B. Logistics
01.2020 - 12.2023
Operations Assistant
Amazon
01.2018 - 12.2020
Administrative Assistant II
Avacend / UPS
01.2014 - 12.2018
Health Unit Coordinator
Cleveland Clinic
Public Health
Georgia State University
Bachelor of Science - Health Sciences
Cleveland State University
Minor - Biology
Cleveland State University
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