Hi, I’m
Sasha Shortt
Floyd,NM
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Reliable and upbeat professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and utilization. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
years of professional experience
Work History
The Courthouse Cafe
Cashier/Event Planner/Baker
11.2021 - 02.2023
Job overview
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Southwest Organic Producers (SWOP)
General Manager
08.2021 - 10.2021
Job overview
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends and competitor activities to create competitive advantages.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed strong rapport with customers and created positive impression of business.
- Knowledgeable in use of BioTrack.
Zia Relief
Manager
01.2021 - 10.2021
Job overview
- Developed detailed plans based on broad guidance and direction.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed systems and procedures to improve operational quality and team efficiency.
- Scheduled appointments with applicants to gather information and explain medical cannabis benefits processes.
- Assisted clients with completion of applications and paperwork.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Southwest Organic Producers (SWOP)
Budtender
03.2021 - 08.2021
Job overview
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Restocked supplies and arranged displays.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
United States Air Force
Airfield Management Shift Lead
10.2006 - 08.2010
Job overview
- Established and maintained communication with air traffic control and other airfield personnel as required.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
- Trained and developed new airmen to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Education
Hawaii Pacific UniversityHonolulu, HI
Bachelor of Science from Nursing
University Overview
- Alpha Sigma Lambda Member
- Alpha Chi Member
Skills
- Analytical and Critical Thinking
- Organization and Time Management
- Dependable and Responsible
- Multitasking Abilities
- Performance Tracking and Evaluations
- Customer Service and Assistance
- Staff Management
- Sales and Marketing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Cashier/Event Planner/Baker
The Courthouse Cafe
11.2021 - 02.2023
General Manager
Southwest Organic Producers (SWOP)
08.2021 - 10.2021
Budtender
Southwest Organic Producers (SWOP)
03.2021 - 08.2021
Manager
Zia Relief
01.2021 - 10.2021
Airfield Management Shift Lead
United States Air Force
10.2006 - 08.2010
Hawaii Pacific University
Bachelor of Science from Nursing
Similar Profiles
Daphane CunninghamDaphane Cunningham
Server at courthouse cafeServer at courthouse cafe
Ethan SmithEthan Smith
Barback / Food Runner at Courthouse Cafe & CateringBarback / Food Runner at Courthouse Cafe & Catering
Alexis ClappAlexis Clapp
Volunteer Cafe Worker at Courthouse CafeVolunteer Cafe Worker at Courthouse Cafe
Benjamin GallimoreBenjamin Gallimore
Veterinary Assistant at Town and Country Veterinary ClinicVeterinary Assistant at Town and Country Veterinary Clinic
Emma St.PierreEmma St.Pierre
Server at Three Chimneys InnServer at Three Chimneys Inn